Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Darleyfrom manaus

muito bom.

Posted Nov 25, 2014 on Hotels.com
Gostamos da estadia! Os funcionários atenciosos, educados; O café da manhã com boa variedade de frutas, pães, sucos. Bem diversificado. As dependências do hotel bem cuidadas. Quarto amplo e cama bem confortável. Localizado ao lado do Estúdio 5 (complexo de lojas, bancos, restaurantes e cinema).
Comment from Hotel Management
Jan 31, 2015 by Pablo Pacheco, Hotel Management
Prezado Darley, Obrigado pelo seu tempo em compartilhar conosco suas experiências como hóspede em nosso hotel. Muito obrigado pelo seu comentário, ficamos felizes de saber que teve uma boa estadia conosco. Saudações de Manaus, Pablo Pacheco Gerente de Qualidade
3 out of 5
Recommended
for Couples
by A verified traveler

Overnight in Manaus

Posted Nov 9, 2014 on Hotels.com
Stayed overnight en route to an Amazon vacation. Comfortable, but not luxurious. Reasonable breakfast buffet.
Comment from Hotel Management
Jan 17, 2015 by Pablo Pacheco, Hotel Management
Dear Valuable Guest, We are glad to know that you had a good time with us. Thank you for your time to share with us your experiences. Best Regards, Pablo Pacgeco Quality Manager
4 out of 5
Recommended
for Business Travelers
by Hyunfrom san diego

best hotel in manaus

Posted Nov 9, 2014 on Hotels.com
it was good
Comment from Hotel Management
Jan 17, 2015 by Pablo Pacheco, Hotel Management
Dear Hyun, We are happy to know that you had a good stay with us. Thank you for your time to share with us your experiences as a guest in our hotel. Kind Regards, Pablo Pacheco Quality Manager
5 out of 5
Recommended
by A verified traveler

Great place to stay in Manaus.

Posted Oct 27, 2014 on Hotels.com
I only rated this hotel a 4 for location and surrounding neigborhood b/c it is not within walking distance of any main attractions. Having said that, there are very few hotels, if any, that are convenient to the Opera House.
Comment from Hotel Management
Jan 3, 2015 by Pablo Pacheco, Hotel Management
Dear A verified traveller, Thank you for your time to share with us your experiences as a guest in our hotel. We are glad to know you had a good stay with us. Kind Regards, Pablo Pacheco Quality Manager
5 out of 5
Recommended
for Families
by Ronaldofrom Boa Vista, RR, Brasil

Um dos melhores hotéis da categoria em Manaus.

Posted Sep 15, 2014 on Hotels.com
Super tranqüila, pessoal bem atencioso e educado, camas confortáveis, serviço de quarto bem feito e localização perfeita para onde eu desejava ir. Espero sempre ficar nesse hotel quando for à Manaus. Recomendo. Minha estadia não incluiu o café da manhã, logo, não tenho como avaliar o restaurante, mas achamos os preços muito caros do menu disponível do quarto. Não gostei da cobrança de taxa extra para acomodar minha filha de 4 anos, fora isso, a estadia foi muito boa.
Comment from Hotel Management
Nov 29, 2014 by Pablo Pacheco, Hotel Management
Prezado Ronaldo, Ficamos felizes de tomar o conhecimento que teve uma boa estadia conosco. Obrigado por ter empregado seu tempo em compartilhar conosco suas experiências como hóspede em nosso hotel. Atenciosamente, Pablo Pacheco Gerente de Qualidade
4 out of 5
Recommended
for Business Travelers
by Luiz Gonzagafrom Jundiaí - SP

Bom para viagens de negócios

Posted Aug 4, 2014 on Hotels.com
Pessoal atencioso e educado, bom café da manhã. Quarto espaçoso, banheiro limpo e bem cuidado. Restaurante inclui pratos típicos da Amazônia, embora os preços do cardápio sejam acima do razoável. Ao lado de um McDonald's e de um shopping com algumas boas lojas. WiFi com boa velocidade e bem estável. Único senão foi quanto a reserva pelo Hoteis.com, que emitiu apenas um recibo do valor pago. O hotel emitiu uma NF do valor recebido do Hoteis.com, bem abaixo do que gastei efetivamente. Para quem precisa de uma NF, não dá para usar esta forma de reserva.
Comment from Hotel Management
Oct 25, 2014 by Pablo Pacheco, Hotel Management
Prezado Luiz Gonzaga, Obrigado pelo seu tempo em compartilhar conosco suas experiências como hóspede em nosso hotel. Ficamos felizes de saber que teve uma boa estadia conosco. Saudações de Manaus, Pablo Pacheco Gerente de Qualidade
3 out of 5
Recommended
for Business Travelers
by MartinK

This traveler left a rating score only Posted Jul 31, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Moscow, Russia

Good clean new hotel

Posted Jul 14, 2014
Pros: The hotel is new and in great shape.
Cons: The staff needs training. Service at the restaurant is slow, but the food was good. The front desk ignored the wake up call request.
We stayed here for 1 night and we're quite pleased with it. The hotel is new, so all facilities are in great shape. The staff would benefit from better training by the management, but overall the hotel is still great.
Comment from Hotel Management
Feb 21, 2015 by Pablo Pacheco, Hotel Management
Dear Boris, Thank you for your time to share with us your experiences as a guest in our hotel. Thank you for your kind words, I will forward your comments to all hotel staff. We are massively working on training for all staff so that they can always perform the best customer service. Thank you for your comments, it is very important hearing from you. Please let us know when you have plans to visit us once again. It will be a great joy to have you back again. Greetings from Manaus, Pablo Pacheco Quality Manager
4 out of 5
Recommended
by suzujingfrom サンパウロ

朝食Good

Posted Jul 11, 2014 on Hotels.com
日系企業訪問には立地条件良好。朝食のバキング充実。和食、韓国料理も。朝からカップラーメンを食べられるのは大変Good。
Comment from Hotel Management
Oct 25, 2014 by Pablo Pacheco, Hotel Management
親愛なるsuzujing、 当ホテルにゲストとして私たちとあなたの経験を共有するためにあなたの時間をありがとうございました。 私たちは、すべてのご滞在にうまくいったのを見て非常に満足しています。私たちは、あなたが遠く離れて故郷からであることを理解しています。私たちは、少なくとも良い朝食ビュッフェは、あなたの文化や習慣を尊重で可能するために全力を尽くす。あなたがホテルに戻るための計画を持っている場合はお知らせください。それは、私たちと一緒に再び戻ることができた大きな喜びになります。 マナウスからのご挨拶、 Pablo Pacheco 品質管理者
5 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

A great respite from the Rain Forest

Posted Jul 7, 2014
Pros: Good restaurant, great service staff at the desk and in the restaurant.
Cons: The breakfast price is a bit high for the amount we got and ate.
We had just come in from several days in the Rain Forest. It was clean, cool, with a wonderful shower and very comfortable beds.
Comment from Hotel Management
Feb 21, 2015 by Pablo Pacheco, Hotel Management
Dear tandalatom, Thank you for your time to share with us your experiences as a guest in our hotel. We are glad to see that you had a great time with us. Please let us know when you have plans to visit us once again. Warm Regards, Pablo Pacheco Quality Manager