Ratings based on 341 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Montreal

Pretty Good Western

Posted Apr 22, 2015
Pros: Was great to have the pool and hot tub available, and the breakfast on offer was a nice addition too. Staff were friendly and helpful.
Cons: It would be nice if towels for the pool were provided in the pool area. I felt a bit silly having to ask for them at the front desk.
Location: The best thing to do in Concord is visit the specialty Yo-Yo store! The hotel is located out of the city centre but you can drive easily.
Exactly what you'd expect from a Best Western in the middle of New Hampshire. Clean, comfortable, within spitting distance of the Interstate.
5 out of 5
for Everyone
by A verified travelerfrom Rochester, NY

Convenient to Concord area.

Posted Mar 30, 2015
Pros: Accepted pets - small fee, no problem.
Location: Stayed while visiting relatives in the area.
Excellent breakfast! Everything else was fine - no problems.
3 out of 5
for Everyone
by A verified travelerfrom Quebec Canada

It was just as expected :-)

Posted Mar 10, 2015
We were there for shopping and relaxing and it was as expected.
3 out of 5
by A verified travelerfrom Concord NH

Cold room

Posted Mar 5, 2015
Pros: Breakfast was nice, close to where I needed to be.
Cons: Nothing says welcome like a cold room, and it was cold. If booked for that day, perhaps turn up heat? It is winter and it's been very cold.
It's been quite cold in NH lately. I arrived to my room at just after 10pm. I was chilled when I arrived and upon entering my room I was very disappointed. I heat in my room was set at 62. I turned the wall heater up to 75 and hopped in the shower for 30 minutes, figuring the room would be warm by then. It was better but by that time I just got in bed. The hotel had just changed their TV's to an HD format. I woke and couldn't get any local news channel. All I got was CNN, The Weather Channel, two other national news channels and about a dozen other entertainment TV channels. I had to sit in the breakfast area in the morning to get local news and weather. I mentioned it to the desk clerk but nothing was resolved. He was quite helpful though, and breakfast was good. The price was good and they did give me 20% off, but next time I'll try another brand, plenty around.
5 out of 5
for Everyone
by A verified travelerfrom Berwick, ME

Nice Hotel for Families

Posted Mar 2, 2015
We thoroughly enjoyed this hotel! The staff was very friendly. The room was clean and spacious, breakfast was exceptional with plenty of options and the pool was a hit with the kids. I'm so glad we made the decision to stay here; it was well worth it.
5 out of 5
for Everyone
by A verified travelerfrom NH


Posted Feb 23, 2015
Location: great location close to 2 major highway's which leads to many options for recreation
Excellent Experience... clean... staff was GREAT... will stay again
3 out of 5
by A verified travelerfrom Manchester, NH

Okay in a Pinch

Posted Feb 16, 2015
Pros: Was very clean.
Cons: Decent sized towels for the pool would be nice. Fixing the hot tub. Light bulbs that worked in the room.
Location: Being the capital city endless activities to do and places to eat...
Pool was nice, only two jets in the hot tub worked-disappointing. Some of the lights didn't work, snowing out so tv went out, room was a tight squeeze. Clean and okay for a night. No restaurant or bar on site.
4 out of 5
for Everyone
by A verified travelerfrom Maine

Hotel moving in the right healthy direction

Posted Feb 8, 2015
Cons: More air fresheners
We really liked the facility, staff, & cleanliness of the hotel and room we stayed in. The only negative is the odor of smoke around the facility. The staff had just come in from outside for a cigarette break. Perhaps an extra moment of fresh air or a spray before coming in to assist with check in. They just switched to an all non-smoking hotel, more air fresheners, etc.. for a few months should get this completely out of the air.
4 out of 5
for Families
by Gregoryfrom Trumbull, Connecticut

Decent Hotel

Posted Jan 20, 2015 on Hotels.com
All went well. Clean, friendly and located near the highway for easy access. Would stay again.
5 out of 5
for Families
by Janetfrom New Jersey


Posted Jan 6, 2015 on Hotels.com
Excellent in every way. Perfect for all of our needs: friendly, comfortable, clean, fun.