Ratings based on 559 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
78% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom birmingham

A bad experience

Posted Apr 5, 2015
I booked a double bed smoking room, was given a twin bed room. They changed it to a non smoking double room because the other smoking rooms were being painted. At night the water from the shower was Luke warm, the next day engineer came to look at it and said it was a big job amd will take time to fix. Was given a third bedroom which was the same. Then got moved to a 4th bedroom which was a smoking room. Had a bath but the shower was totally out of order, didn't complian as if had enough. Just stayed the night and checked out the next day. Staff were very helpful though, and the manager gave me a discount for the 3rd night and 2 free breakfasts.
3 out of 5
by A verified travelerfrom north yorkshire

Suitable for over-night stay only

Posted Mar 18, 2015
Cons: Update
Last minute booking close to airport early flight no time to visit surrounding areas
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bulgaria

Excellent Airport Hotel

Posted Feb 23, 2015
Pros: Very pleasant and helpful staff.
Location: Ideal for Manchester Airport
Always an excellent hotel to stay at for the Airport.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom WILTSHIRE

BUSINESS STOPOVER

Posted Feb 22, 2015
Pros: LOCATION WAS GOOD FOR MY WORK.
LAST MINUTE BOOKING, PRICE WAS GOOD, NOT EXPECTING THE RITZ BUT WAS PLEASED WITH THE ROOM.
3 out of 5
Recommended
for Business Travelers
by Tonyfrom NOTTS

POOR SERVICE

Posted Feb 19, 2015 on Hotels.com
While booking in I asked reception if they were still doing food I was told bluntly no food had stopped at 2130hrs and no other suggestions ie takeaway or the 24hr food orders from reception (told by someone in the bar. I waited a good 4/5 minutes to order a drink while the bar staff (black male) played on his phone with his back turned and then sorting his music on his mobile again and then played it quite loud NOT GOOD CUSTOMER SERVICE
3 out of 5
Recommended
for Personal Event
by A verified traveler

Mejorable

Posted Feb 15, 2015 on Hotels.com
La cama algo incomoda y vieja.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2015
Stayed two nights since I was on business nearby. A good basic hotel, clean and relatively quiet. Comfortable room. Stayed mid-week, and I thought it was good value. Car parking good, and near to the motorway. Wi-fi provided, which was useful, but it didn't reach my room so had to go to public area to use it. Didn't eat in hotel, so can't comment on food. I wouldn't want to stay here for a holiday - wrong location - but for an overnight it was good, and I would definitely use it again if in the area on business, or for the airport.
3 out of 5
Recommended
for Business Travelers
by david jfrom Lake District

Work and rest

Posted Feb 11, 2015 on Hotels.com
Just what was needed for working in the area, very handy for work and saved a lot of miles on the road. Hotel was comfort for what I needed, thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Feb 8, 2015
Pros: The price
Cons: More milk with the tea/coffee
Location: Ideal for the airport
My wife and I were catching an early morning flight and looked for a hotel near the airport. This was reasonably priced, the room was ideal for a quick stopover and had everything that we needed including underground parking.
1 out of 5
by A verified travelerfrom Jasper alabama

I would not recommend this place to no one at all

Posted Feb 6, 2015
Pros: not one thing at all
Cons: all it needs a new staff at the front desk new people period.... rooms need to updated and wifi in the rooms period... hateful ppl
Location: location is ok
Wifi sucked... people called me the people at the desk was very rude and cheeky....had to change rooms 3 times.. the faucets would not work....for the price you pay it should be better I would not refer anyone to stay there at all