Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

No frills but comfortable stay.

Posted Jan 20, 2015
Pros: They take care of car and have shuttle to airport.
Cons: Remodeling in progress. Can't fault for that.
Short 7 hour stay. Early flight. Staff friendly and willing to please.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lancaster, NH

Easy on and off the interstate and close to Arena.

Posted Jan 12, 2015
Pros: Excellent coffee
Cons: Would be nice to have thicker walls.
Location: Close to the Verizon Center which was the biggest reason for our visit.
We were unfamiliar with the area so found the Comfort Inn to be located near everyplace we wanted to go with a helpful staff always there when called upon. We enjoyed having breakfast each day but also enjoyed the additional coffee station close to the lobby and elevator as we enjoy a good cup of coffee at other times of the day and not just at breakfast. All in all a good visit.
3 out of 5
Recommended
for Couples
by A verified travelerfrom quebec

Good hotel close to everything we needed

Posted Nov 12, 2014
Pros: Good breakfas, the staff.
Location: Close to the arena
had issues with the ice box. left a note for it to be cleaned but was not done properly.However I would recommend this hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canton, NY

Nice stay.

Posted Nov 11, 2014
Pros: Bed was very comfy.
Cons: Once construction is over I think it will be beautiful.
Location: The location was okay.
No issues but did not realize the pool was closed, lots of construction going on. The room itself was very nice.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nh

We were pleased with our room.

Posted Oct 26, 2014
Our room was very clean, the king size bed was a dream to sleep on and the front staff were very helpful
1 out of 5
Recommended
by Lisa Delrossofrom New K

Most horrible place Ever stayed in my life

Posted Oct 25, 2014 on Hotels.com
Would never recommend this to my dog!! Was nasty not clean None of the pictures on the site look like the hotel!! Very disappointed
3 out of 5
Recommended
by Mathewfrom Manchester

Great last minute stop

Posted Sep 23, 2014 on Hotels.com
It was quite nice
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 18, 2014 on Hotels.com
Under renovation
1 out of 5
Recommended
for Personal Event
by Kelly Carrfrom Queen City Blvd

Please have the manager of hotel call me 281-614-9

Posted Sep 4, 2014 on Hotels.com
2816149995
2 out of 5
by A verified traveler

Construction still going on after 6 months?

Posted Aug 24, 2014
Construction still going on. Say's room with balcony's (not true) Put the Smoking area out back next to the dumpster. But let a drunk guy walk around with a beer in each hand, complaining talking negative about all things in life. Management has a bit to learn of acceptance of behavior of people. What is polite and what is politically correct are two different things. While smoking offends people, other actions do as well. My thoughts are it's all about the money to management. Should go out and be an independent hotel. Doesn't match up to Choice standards I have come to see around the country. Live and let live, yes but not at this establishment.