Ratings based on 349 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom m colorado
One night inexpensive bed and shower.Posted May 18, 2015
Room was dark. Outdated television. Slow checking due to numerous phone cals
Comment from Hotel Management
May 20, 2015 by GM, Hotel Management
Dear Corinne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank You for providing your insight as it will be beneficial to the hotel and our progress. Thank you for your stay while visiting Manchester, NH and we hope to serve you even better in the future. Sincerely, Darcy V. Manager
by A verified travelerfrom Oxford, MA
well enoughPosted May 2, 2015
Pros: Clean room, nice staff at check-in.
Cons: It's 2015 and this place doesn't have flat screen TV's with HD. Also, the shower-head is not adjustable. These little things made a difference!
Location: Good location right off the highway, and with restaurants near-by.
Only stayed one night. I didn't require too much. This was adequate for my needs. But I describe my two issues with the room below.
Comment from Hotel Management
May 4, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you for your stay and hope to see you again soon!
for Everyoneby A verified travelerfrom RI
more than adequate lodgingPosted Apr 27, 2015
Hotel staff were very nice. The room was clean and plenty large enough. good location, close to downtown.
Comment from Hotel Management
Apr 30, 2015 by Manager, Hotel Management
Dear Dave, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback and we greatly appreciate that you valued your stay with us. Thank you again for sharing your experience, and we hope to see you again soon.
by A verified travelerfrom New Hampshire
Disgusting old building next to a major highwayPosted Mar 26, 2015
Pros: Not one thing, I would never ever go back to an Econo Lodge again!
Cons: Blow it up
Location: Downtown Manchester, literally 50 feet from a major highway
I was told I would have a mini fridge, they would not give me one and told me I would have to pay extra for one. The man at the desk was rude and raised his voice at me. The room was very small, smelt very bad, bad lighting, stains and dried food on the chairs, the tub was very dirty and stained and there was soiled sheets on the bed. It had to have been the most disgusting place I have ever stayed in my life and I would not even recommend this place to a mass murderer (although they would probably fit in just fine). :(
for Couplesby A verified traveler
Comfortable and quiet room on a very snowy weekendPosted Feb 17, 2015 on Hotels.com
The beds were comfortable, and the water was hot. The hotel had a snow-plow truck to clear the parking lot, so we were able to park easily even later at night while the snow was falling. The staff were friendly and knowledgeable, the room was clean and very tidy. The quiet hours (10am to 10pm) made for a pleasant and relaxing get-away weekend. The heavy curtains were great for sleeping in, also for keeping the room insulated against the weather--it was toasty! Only one thing we'd change--all the rooms on the hall had a non-smoking plaque on the door except ours. Though the manager assured us the whole floor is non-smoking, that room had a faint cigarette odor; so we think it would be a good idea to put the plaque on that door as well.
by A verified traveler
Horrible hotelPosted Feb 7, 2015
Pros: Free movies
Cons: Better heating would be nice
Location: close to freeway
It was freezing cold im the room. When I ask the rceptionists they recommended to shut the bathroom door. Did nothing about it. In the morning I found out that I was not the only one. Every room was freezing cold. Never stay there ever again.
for Business Travelersby Tonyfrom Commerce City
clean room quite placePosted Dec 24, 2014 on Hotels.com
Friendly staff and quiet place to stay.
for Familiesby Stevefrom Hudson, MA
Close To Verizon Wireless ArenaPosted Dec 22, 2014 on Hotels.com
We were in town to attend a hockey game at the Verizon Wireless Arena, so we were looking for a cheap room that was close by. This hotel was very close and we were able to get back from the game very quickly. It's on a dark sidestreet, but apart from that, the room was adequate and there were decent choices for the continental breakfast. I would stay here again if I'm looking to keep my costs and my travel time down.
for Familiesby jackiefrom Newport NH
Jacqueline Cote from Newport NHPosted Dec 3, 2014 on Hotels.com
We had booked this room for my 83 year old brother-in-law as the power was out in his house after the Thanksgiving eve snowstorm. We got one of the last rooms available. I booked through Hotels.com and reserved for Friday, Saturday and Sunday nights hoping the power would be back on. They immediately charged my credit card. When arriving the electric heater in the room did not work and they could not fix it so we left. We have been charged for one night for sure and are supposed to get a refund for the other two. It is outrageous that we are being charged for one night when the room had not heat which was not our fault. I will never book through Hotels.com or stay at an EconoLodge again!
for Familiesby A verified traveler
Desperate stayPosted Dec 3, 2014 on Hotels.com
Although we had a non smoking room on the fifth floor we could smell cigarettes in the curtains there was a lot of noise until about midnight as well