Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location anytime of year

Posted Dec 8, 2014
Pros: The shuttle service is very convenient for getting to local addresses I believe they also will drop you off at the local municipal airport.
Bright and clean friendly front desk staff; great place to stay for business or pleasure
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Some complications related to one of our rooms not being ready at check-in, but we were rescued by one of the cleaning staff who sped up the process.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WARREN PA

Posted Nov 30, 2014
STAFF WAS WONDERFUL, WENT ABOVE AND BEYOND IN MAKIG SURE OUR STAY WAS PERFECT. WE WEATHERED A WINTER STORM THERE OVER THE THANKSGIVING HOLIDAY. VERY CONVENIENT TO OUR FAMILY, WOULD DEFINITELY STAY AGAIN.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

My first experience in the hotel.

Posted Nov 5, 2014
Pros: The staff is very friendly and helpful.
Cons: The business center computer internet. Please ensure that it function properly.
Location: I did not explore the vicinity at all, and it is not fair to comment at this time.
I have enjoyed staying in the hotel. The room is clean, my most demanding requirement. The business center computer needs attention, the internet is not functioning properly, especially the unit next to the door.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom maine

Nice

Posted Oct 26, 2014
Great location, convenient shuttle. Accommodating staff. Will recommend to others staying in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Just great, from check in to check out

Posted Oct 13, 2014
Pros: Clean, quite, nice rooms and all around good please
Cons: Cleaner bathroom, found many long black hairs in shower
Great place and a fare price. Desk staff was great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom VT

Mother-Daughter Trip

Posted Oct 10, 2014
Pros: CLEAN!
Location: So conveniently located...just minutes from all sorts of shops.
Beautiful hotel, room was very clean, the pool was immaculate! A great experience for a quiet get away!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Posted Sep 14, 2014
Pros: Clean, attractive decor, walking distance to verizon wireless arena
Location: Concert at VWA
Very pleasant. Don't know how it could be improved.
4 out of 5
Recommended
by Rogerfrom Texas

Convenient location

Posted Aug 31, 2014 on Hotels.com
In town for an antiques auction. Most people staying at this hotel were there for the baseball game. If we had thought abt it, we might have stayed elsewhere. Not bad though.
5 out of 5
Recommended
by Heatherfrom NH

Great room, awesome view of ballpark!

Posted Aug 23, 2014 on Hotels.com
Booked this hotel for the weekend while attending the NH Fisher Cats vs. Akron Rubber Ducks series and wanted to stay at this hotel overlooking the ballpark. Such a fantastic view, I loved it! The room was clean and spacious with a great TV and I loved having the mini fridge and microwave in the room, with the ice machine right across the hall from the elevators. I appreciated the convenience. The one main gripe I have is that my bed was horribly uncomfortable. It was hard and lumpy like I was laying on a sack of potatoes, and the entire middle of my bed was so sunken in that I couldn't sleep on it. I had to try to lay on the edge of the bed where it was a little better, I was tossing and turning each night trying to find a comfortable position. I tried out my mom's bed too and hers also felt uncomfortably hard and lumpy. I was very unexpectedly surprised and disappointed by the quality of the beds, as the room rates were quite expensive, I was hoping for a higher quality bed to sleep on.