Ratings based on 156 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Posted Jun 22, 2015
Cons: Queen size beds instead of doubles.
Location: located beside State Capitol. Downtown area. Some shopping nearby. Planetarium a little over a mile from hotel. NH Institute of Technology close
The rooms were quiet and comfortable. Restaurant located in the hotel. Indoor swimming pool. Conference rooms.
by A verified traveler from Maine
Posted Apr 9, 2015
Cons: Should not be rated a 3 star hotel.
Hotel needs face lift. Old, noisy with thin walls, uncomfortable beds.
for Everyoneby A verified traveler
Hotel close to important testing facilityPosted Apr 7, 2015
I got good sleep and was able to focus on taking a very important exam. Staff was encouraging and friendly. Thank You!
for Familiesby Vladimir
Posted Apr 6, 2015 on Hotels
by A verified traveler from Connecticut
Convenient hotel downtownPosted Apr 5, 2015
Water was brown Hotel smelt moldy and old Broken hair dryer
for Familiesby harinder from new york
*****Posted Mar 17, 2015 on Hotels
we enjoyed the stay
for Getaway With Friendsby A verified traveler
Bad bedPosted Mar 12, 2015 on Hotels
The room was acceptable but the mattress had seen much better days. When I walked into the room I could clearly see two indentations on the bed. I didn't give it much thought then but I did throughout the night as I kept waking from the discomfort of the bed. They need to replace these worm out mattresses.
for Familiesby A verified traveler
Posted Feb 21, 2015 on Hotels
by A verified traveler
Loud heating and refrigerator, no help from staffPosted Feb 21, 2015
Called about loud heater that wouldn't enter "auto" mode--was on all the time. Said they'd send someone up--no one came up. Ended up turning it off all night, which meant cold room in AM. Fridge also very loud. Room was OK, not super clean but clean enough.
for Business Travelersby Terry from Fort Fairfield Maine
ConcordPosted Feb 20, 2015 on Hotels
I have stayed here before and some things will never change. The restaurant was understaffed even after the bartender informed me that management knew there was a party of 45 and a party of 32 coming in at the same time. End result was other hotel guests got poor service. I actually did not eat that night. On another note, I like to workout before I start my day. The gym truly needs and overhaul. The treadmills were broken and had one 25 pound weight. This is not typical of other Holiday Inns that I have been too. On a positive note the staff is always pleasant.