Ratings based on 544 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom K

walk to restaurants, bars, theater, verizon center

Posted Feb 17, 2015
in the midst of snowstorm. Kids hockey league meeting so a bit busy
4 out of 5
Recommended
for Families
by A verified travelerfrom Marlboro, MA

Clean hotel but pool area was disappointing

Posted Feb 2, 2015
Pros: the staff were helpful and the room was quite clean
Cons: the temperature of the air in the pool area was very chilly. The hot tub jets were not working.
The staff were helpful and courteous, the room was quite clean and comfortable. The pool area was just 62 degrees. It was quite chilly and the hot tub jets would not turn on and the temp was just 98. My kids really look forward to swimming and enjoying the hot tub when we stay at a hotel and this was a real disappointment.
Comment from Hotel Management
Mar 6, 2015 by Bettina, Hotel Management
I am so sorry to hear that the pool temperature was that cold. We have since repaired the jacuzzi and it has brand new jets now! I am thrilled to hear that you found the hotel clean and comfortable, as we receive so many nice compliments on the cleanliness of our hotel.
3 out of 5
by A verified traveler

Tired

Posted Jan 29, 2015
Pros: Room was clean
Cons: Restaurant /bar food less than fair. Service slow
No help with luggage. Charged for parking and the use of refrigerator
Comment from Hotel Management
Mar 6, 2015 by Bettina, Hotel Management
I am so sorry that you were not given assistance with your luggage, as we always have a bellman on staff. The adjacent parking garage is under separate management from the hotel, and offers discounted parking to our guests. There is also metered parking available on the streets, but the garage is great during inclement weather. At the time of your stay, we had limited refrigerators available for a fee, but I am happy to report that we do now offer complimentary refrigerators in almost all of our guest rooms. Thank you for staying with us, and we hope that you return again in the future.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Orlando

Nice Business hotel, very helpful staff,

Posted Jan 23, 2015
Stayed one night. Close to several restaurants. Staff were pleasant and helpful. Nice indoor pool and workout facilities.
Comment from Hotel Management
Mar 7, 2015 by Bettina, Hotel Management
Thank you for your review. The hotel is in a great location, walking distance to the area's best restaurants and attractions. I am delighted to hear that our staff was so pleasant and helpful. We receive so many nice compliments about our hotel staff! I am glad you were able to use our newly painted pool and great fitness center. We hope to see you again soon! Sincerely, Maurine
Comment from Hotel Management
Jan 28, 2015 by Bettina, Hotel Management
Thank you for your review and nice comments! Yes, the hotel is in a great downtown location across from the Verizon Wireless Arena and walking distance to some great restaurants and attractions. I am glad to hear that you enjoyed our services and fitness center. Please return!
4 out of 5
Recommended
for Families
by virginia,from Wellesley, MA

No Complaints - a Great Hotel

Posted Jan 23, 2015 on Hotels.com
We stayed one night, a family of four, and found the hotel to be clean and comfortable with nicely appointed rooms with soft white linens/duvet covers on the beds, nice room furniture, very courteous service, pool area that the kids enjoyed, well equipped and modern workout room, a fun pub with decent food and exceptionally friendly staff, especially the bartender who was super, and an above-average breakfast buffet available in the lobby restaurant the next morning. Exceeded our expectations at a reasonable price. One note: The beds are "sleep number" beds and our kids got a little silly with the remotes and wanted to completely deflate them, but when properly inflated the beds were quite comfortable.
Comment from Hotel Management
Apr 4, 2015 by Bettina, Hotel Management
Thank you for your review and nice comments on our hotel, restaurant and fitness center! We do offer both Sleep Number Beds and Pillow Top Mattresses should you like to try a different bed type on your next visit. Thank you again for staying with us.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2015 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

Overnight stay

Posted Jan 18, 2015 on Hotels.com
We had a great overnight stay to see monster jam at the Verizon wireless arena
Comment from Hotel Management
Mar 21, 2015 by Bettina, Hotel Management
Dear Guest, Thank you for choosing to stay at the Radisson Hotel Manchester for the show! You can't beat our location right across the street from the Verizon Wireless Arena! Please come see us again soon, Bettina G.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2015
The hotel is in a perfect location within walking distance to lots of restaurants and bars.
Comment from Hotel Management
Jan 13, 2015 by Bettina, Hotel Management
Excellent! I am so glad you found our downtown location to be convenient for you! Please come see us again soon. Sincerely, Bettina G.
5 out of 5
Recommended
for Business Travelers
by Stevenfrom Chicago

Immaculate

Posted Jan 8, 2015 on Hotels.com
Just as clean as could be and everything seemed to be pretty new. The last thing I want in a hotel is something that feels "lived in" and this place feels essentially factory-fresh. It might not be the Ritz on the Place Vendome, but you could do plenty worse, and I assure you I have.
Comment from Hotel Management
Mar 21, 2015 by Bettina, Hotel Management
Dear Steven, Thank you for choosing the Radisson Hotel Manchester! I am so glad you found our newly renovated property to be refreshing to you. We are always making improvements to enhance our product. Please come see us again soon to see some of the exciting changes to come! Best, Bettina G.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel in the heart of the city.

Posted Jan 5, 2015
We stopped to stay during a snowstorm. Comfy, clean and very quiet. We would stay again!
Comment from Hotel Management
Jan 13, 2015 by Bettina, Hotel Management
Dear Im, Thank you so much for the 5 stars! I'm glad we were able to accommodate you during the snowstorm and provide a comfortable and pleasurable stay for you. We hope to see you back at the Radisson Hotel Manchester in the near future. Sincerely, Bettina G.