Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for salford Quays - good value

Posted Sep 11, 2014
Friendly staff - very helpful. Car park may be full if late arrival - we secured a place two nights out of three. Close to tram stop and Lowry shopping but a little way out if you want nightlife, close to two or three restaurants and Tesco express.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location for Lowry visit.

Posted Sep 7, 2014
Rooms overlooked Salford Quays and tram stop, which was just across the road, as were a selection of eateries. Well placed for Lowry Theatre and Quays shopping. Pleasant bar for drinks in the evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Excellent overall - everything WORKED !!!!!

Posted Sep 6, 2014
Pros: As mentioned - everything worked - and everything needed in the room - WAS THERE !! Reception and restaurant staff - first rate and so helpful.
Cons: As far as I'm concerned - could not wish for better !!
Location: Salfod Quays - Lowry Centre ( within 10 minutes 'pleasant walk)-- and Old Trafford... what more could I want ??
Very pleasant indeed - could have stayed for a month !! Will definitely return ( let me know about any offers !)
4 out of 5
Recommended
for Everyone
by A verified traveler from londonderry

Great hotel

Posted Aug 25, 2014
Great stay a few of reception staff a bit distante no contact from them coming or going not even hello . But hotel was great and clean power shower plus a good wi fi signal
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Old Trafford

Posted Aug 16, 2014
Pros: everything
Cons: One of the lifts was not working for 20 hrs.
Location: Shopping
Great location for Old Trafford. The staff were very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Great customer reception.

Posted Aug 2, 2014
Pros: We liked the hotels proximity to Salford Quays and Lowry Theatre as we had booked a show. Also very near to the metrolink for quick cheap city access
We arrived early to check in at the same time as a tour group. We were asked to take a seat whilst they checked early room availability. Shortly a receptionist walked over to us and checked us in whilst still seated and gave us a lovely room on the 8th floor overlooking the quays. Following that we were always greeted in a very friendly manner. It seemed like nothing would be too much trouble.
4 out of 5
Recommended
for Everyone
by A verified traveler from loch lomond

Dob't ask for a view!

Posted Jul 10, 2014
Staff are excellent. Very comfortable room. Can thoroughly recomnend restaurant. Chichen stimuffed with black oudding is exceptional. That mustard sauce is heavenly. On a negative note, trams start watly in the morning - felt and heard them. Wiuld ask for a room at other end of hotel or at the back. I will book here again. Be guided by tbs staff re:best shopping areas. Soit on girls
3 out of 5
by trish from australia

4 day stay booked for location,

Posted Jun 10, 2014
Magazines under bed from previous guests. Room not cleaned properly during stay. Room carpet stained Hallway carpet needs steam cleaned or renewed Hotel corridor on the floor I was staying in need of painting Hotel restaurant staff member did not know how to charge evening meal to room account had to pay cash. Defiantly not a 4 star hotel
5 out of 5
Recommended
for Getaway With Friends
by Laura from Scotland

Fantastic hotel

Posted Jun 3, 2014 on Hotels.com
Good location, tram stop directly opposite. Plenty of eating places nearby. Hotel staff were friendly and provided good service. Room was clean and beds were very comfy. My only gripe was the room wasn't ready at check in time due to hotel being busy with a concert being on at the etihad stadium. Lots of people waiting with the same problem. Had to wait an hour which was a bit of a pain as we had driven 3 hours and were going out. Apart from that had a great stay and would recommend this hotel to others.
5 out of 5
Recommended
for Everyone
by A verified traveler

very impressed, lovely stay

Posted Jun 2, 2014
Pros: everything
Location: the location is not very central, due to it raining we got a taxi everywhere
very new and impressive the decor, the service everything was spot on would definatley saty again