Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from west palm beach

Great location

Posted Jul 21, 2015
Great location and easy walking distance to the center
5 out of 5
Recommended
for Everyone
by A verified traveler from lancs

Great city centre location

Posted Jul 20, 2015
Warm personal welcome. Front of house staff superb and bar staff couldnt do enough to make our stay enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jul 20, 2015
Pros: Everything
Cons: Nothing
Location: Ideally situated for shopping
Had a great weekend break here, beautiful hotel. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler

Boxing weekend

Posted Jul 20, 2015
Pros: Everything, quality.
Cons: Nothing.
Location: Perfect location.
Great place to stay , coupled with a fantastic steak at Grill on the alley.
5 out of 5
Recommended
for Everyone
by A verified traveler from west yorkshire

Close to shopping area and arena

Posted Jul 11, 2015
Pros: Very pleasant, clean and wanted for nothing
Location: Excellent location for shopping, arena
Found one receptionist very curt on our arrival. Wasn't sure what time we could stay in bar on our return from a concert. Was told couldn't have any more drinks at one point as bar was closing as not many people left! Few minutes later told we could have more drinks as other people had come in! mixed msgs and although early hours didn't know where we stood. Blackout blinds were not blackout the room was in total daylight at 6am when we were awoken No curtains were up in addition to blinds. In fact it was worse than when we stayed previously with just curtains !
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Wonderful hotel

Posted Jun 21, 2015
Every thing in this hotel was perfect. Specially the location. The staff was very friendly. The breakfast was very tasty.
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Jun 20, 2015
Excellent hotel very close to the arena and the shops. Friendly staff and great service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near city centre

Posted Jun 16, 2015
Great location, excellent room and service, good restaurant
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in great location

Posted Jun 15, 2015
Nice stay in nice hotel, but very expensive to eat , drink & park your car !!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2015
Excellent visit. Highly attentive staff and comfortable clean spacious rooms.