Ratings based on 672 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location of hotel was close to most ameneties.

Posted Jun 22, 2015
Disappointed initially with room location, but in request moved to a room with a better view and discounted upgrade. Very happy with location of second room.
Comment from Hotel Management
Jun 30, 2015 by Leighton Y , Hotel Management
Hi and thanks for providing this feedback. I am sorry to hear that the initial room was not to your expectation however happy to hear that our staff facilitated your request. Thanks for letting me know. Warm regards, Leighton Yates - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Great place in a great location.

Posted Jun 13, 2015
Fab spot and a lovely big, clean and modern room. Everything in room was brilliant from the decore to the toiletries. Parking is outside in the public carpark which would be annoying at busy times of the year as you'd have to compete for parks with the rest on the World! The gym is....boutique. Don't expect anything great and you'll be fine. If you want to watch people swim while you stroll on the walking machine or trundle on the stationary bike, you're in luck. Otherwise, body weight workout in your room it is. I'd stay again and again though.
Comment from Hotel Management
Jun 23, 2015 by Leighton Y , Hotel Management
Thanks so very much for this 5 star review! I am pleased that the room was well presented. We agree that our 'gym' is more a fitness room and is fine for people wanting the necessities of a workout. Thanks again for providing this review and feedback! Warm regards, Leighton Yates - General Manager
3 out of 5
by A verified traveler

Posted Jun 1, 2015
Cons: Restaurant. Non existent Bell service
The area appears in a depression and many restaurants and retail outlets appear to be suffering.
Comment from Hotel Management
Jun 8, 2015 by Leighton Y. , Hotel Management
Hi and thanks for this feedback. The Mandurah region has actually had record visitation over the last 6 months (year-on-year) where data is recorded and released by various organisations. Being a coastal town where many activities are either water-based or outdoor, winter is the low season for our region. Thanks for your feedback, Leighton Yates - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with great location.

Posted May 18, 2015
Lovely welcome to the hotel. We were ridiculously early for check in, but another room was found for us. The Sebel met our expectations. The standard of cleanliness was pleasing.
Comment from Hotel Management
May 22, 2015 by Leighton Y , Hotel Management
Thanks for this 5 star review! I am so glad that we accommodated your early arrival and that the cleanliness met your expectation. I am really glad all went well and you enjoyed your time in Mandurah. Warm regards, Leighton Yates - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane QLD

Loved the size of the room. Nice and clean.

Posted May 11, 2015
Pros: Everything close and handy
Efficient friendly staff. Nothing was to much trouble and when I wanted to extend my stay there was not a problem even with a festival Close by. Really enjoyed the board walk and coffee in the morning under that beautiful tree watching the dolphins was such a joy.
Comment from Hotel Management
May 13, 2015 by Leighton Y, Hotel Management
Thank you so very much for this fantastic review. I am really pleased to hear that our team were very efficient and friendly throughout your stay. I will also be sure to let them know of your comments over the high standard of cleanliness of your room. Thanks again! Leighton Yates, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ロケーションと大きいバスタブが良い

Posted May 9, 2015
とても便利な場所にあります。ドルフィンクルーズの乗り場は歩いてすぐ。主要なレストランが並ぶ場所も徒歩圏内。ホテル内のレストランも美味しかった。バスタブが広くて足を伸ばしてリラックスできました。蛇口が大きくないのでお湯が溜まるまで時間がかかるのでそこだけ注意。
Comment from Hotel Management
May 18, 2015 by Leighton Y , Hotel Management
Thank you for your feedback and review. I am glad that you liked how close the hotel is to the jetty of Mandurah Cruises! Hope you saw some dolphins when you were on the canal cruise too. Thanks for staying with us! Warm regards, Leighton Yates - General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from United Kingdom

An excellent hotel

Posted Apr 5, 2015
Pros: It was smart, comfortable and well positioned for exploring the coast south of Perth.
Cons: Nothing we can think of.
Location: As already stated, it is well located in Mandurah itself and for exploring the surrounding region.
Having previously stayed at The Sebel about 5 years ago and had a wonderfully relaxing stay we booked it again at short notice on our latest trip to Western Australia. We were 'recognised' as previous patrons and given a warm welcome. The room was spacious and extremely comfortable and the facilities all we required. We would definitely stay again.
Comment from Hotel Management
Apr 10, 2015 by Leighton Y, Hotel Management
Hello and thank you very much indeed for your 5 star view on our hotel. I am very pleased to hear that you were so warmly recognized as being a return guest! Thanks for letting me know of your experience as I will be sure to let the team know. Thanks! Leighton Yates - General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 21, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Leighton, Hotel Management
We are so proud to have received this 5 star review by you! Thank you very much for this and for staying at The Sebel Mandurah. Warm regards, Leighton Yates - General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Oakford, Perth WA

Lovely hotel and perfect location. Will return.

Posted Mar 19, 2015
Pros: I like everything about this hotel including the location, staff, rooms, swimming pool, bar, restaurant etc.
Cons: Nothing at all.
Location: The bar and restaurant within the hotel offer lovely food and an inviting atmosphere so you really don't need to go anywhere else.
I love staying at The Sebel in Mandurah. The location is perfect and close to everything there is to see and do in Mandurah. The staff are very professional and the rooms are kept in excellent condition and perfectly clean. I highly recommend this hotel to friends and relatives alike. You won't be disappointed. I look forward to returning in the not too distant future.
Comment from Hotel Management
Mar 27, 2015 by Leighton Y , Hotel Management
Dear Debbie, thank you so very much for this 5 star review! I will be sure to let the team know of your kind words about how professional our team are and how well presented and clean the rooms are. We look forward to welcoming you back again one day! Warm regards, Leighton Yates - General Manager
4 out of 5
Recommended
for Families
by Mohd Ezairi from kuala lumpur

Nice view and location

Posted Mar 19, 2015 on Hotels
family trip
Comment from Hotel Management
May 30, 2015 by Leighton, Hotel Management
Thanks for staying with us and I really appreciate this review, thanks! Warm regards, Leighton Yates - General Manager
Comment from Hotel Management
May 30, 2015 by Leighton, Hotel Management
Thank you very much for choosing to stay at The Sebel Mandurah and for this review. Warm regards, Leighton Yates - General Manager