Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas

Very nice hotel and Staff.

Posted Jan 24, 2015
Pros: Clean up to date rooms. Nice staff.
Location: Close to shopping and great food. Love the place
Nice hotel for the price. Clean, Friendly staff. Rooms were clean and up to date. Fridge and microwave were a great help as we were traveling with 2 small children.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Posted Jan 21, 2015
The place is nice, ive stayed here before and probably would again, but i have to mention one thing. There was a bad smell in my room on my last stay the whole time i was there. It would be nice if the windows opened to air it out. Everything else was fine. Staff is great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome pool, wish it didn't close at 10

Posted Jan 18, 2015
Our hotel room keys stopped working. Beautiful rooms.
3 out of 5
by A verified traveler

One night

Posted Jan 4, 2015
Pros: It was Ok
Cons: It was Ok
Location: N/A
It was OK, just OK, nothing else to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2 out of 5
by A verified traveler

Posted Jan 4, 2015
Pros: not much
Cons: get it togther
Not very good at all, breakfast was terrible and they placed us on the second floor with a pet . There was no coffee
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Don based at Fort Riley

Posted Jan 2, 2015
Needed a late check out and they were very friendly about it.maid for the stay was wonderful! All tho one of the ladies (she was pregnant)at the front desk wasn't to friendly,I had asked for more teas for the kerick and she gave me one..over all stay was great very clean!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kansas

Posted Dec 24, 2014
Pros: Clean and good location
Nice rooms and great breakfast. Enjoyed the stay and would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2014
This proved to be a great residence for a Thanksgiving Week away from home.
1 out of 5
by A verified travelerfrom Colorado

Terrible Service at Corporate Level. Don't go.

Posted Dec 1, 2014
Pros: Loved the work out room, nice dining area, colorful decor, Christmas decorations and friendly staff.
Cons: I didn't realize fold out in suite was just a single. Would have been in trouble if our daughter 2nd daughter had stayed. Needs Better acoustics!
Location: N/A Convenient to highway but didn't really explore surrounding area.
I thought the local staff was very professional and friendly. However, their hands are completely tied by corporate to accommodate individual needs of visitors or respect customers. They say they cannot over ride any decisions or change anything in the computer. It's like corporate trains them to smile but does not allow even the managers to think for themselves. I have been a loyal Comfort Inn customer for years and have never canceled a room. My in laws were not able to join us due to an illness (but not a documented emergency) and they would not allow me to cancel or pay a reduced rate for the room. I called in advance to try and take care of this but it was after the 7 day cancellation policy. I understand that I had missed the required 7 days but it was so totally out of my hands and they wouldn't even give me a discount. They also said they couldn't honor my AAA because I didn't mention it in advance. Expedia stepped in & tried to help us but they denied them as well. I think this is poor customer service to a once loyal customer. I chose to spend more at this hotel as I value good service and comfort. Will never use C Inn again! I love the new hotel and it's cheery decor, It was very warm and inviting with great bkfast area. But, it's built without much insulation. I I have never stayed in such a loud hotel We were awakened by 3 different families who were not in neighboring rooms. I am not a light sleeper either.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lyons, IN

Nice room appreciated after long day on the road.

Posted Nov 29, 2014
Pros: Clean facility and nice rooms. Friendly staff and hot breakfast.
Location: Gas stations and fast food restaurants are within a block as is a Dollar General and CVS.
We had been driving for over 12 hours when we arrived. The two guys at the check in were really nice and quick to get us into our room. Appreciated the cookies at the counter. Room was nice and clean and the bed slept great. The breakfast was appreciated as we had another 10+ hours on the road ahead of us. The lady working the breakfast area was really sweet. I forgot to spray the waffle maker before adding the batter and it made a stuck mess. She cleaned it up with a smile.