Exterior

Reviews of Fairfield Inn by Marriott Manhattan

2.5 out of 5
Fairfield Inn by Marriott Manhattan
300 Colorado St, Manhattan, KS

Reviews

8.6

Excellent

Rating 10 - Excellent. 322 out of 624 reviews" "
Rating 8 - Good. 207 out of 624 reviews" "
Rating 6 - Okay. 52 out of 624 reviews" "
Rating 4 - Poor. 33 out of 624 reviews" "
Rating 2 - Terrible. 10 out of 624 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very beautiful facility. Great service.
Stayed 1 night in Mar 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Feb 2024
Response from Sebastian on Mar 15, 2024
Thank you so much for taking the time to leave a review. We're glad you enjoyed your stay and we hope to welcome you back on your next trip to Manhattan!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sebastian on Mar 15, 2024
Hi Michelle! Thank you so much for taking the time to leave a review. We hope to welcome you back on your next trip to Manhattan!

8/10 Good

Eddie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was wrong with my room was gaps in the door that caused light from the hallway shine through. Other than that. Please with my room
Stayed 1 night in Mar 2024
Response from Sebastian on Mar 15, 2024
Hi Eddie! Thank you for taking the time to leave a review. We hope to welcome you back on your next trip to Manhattan!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sebastian on Mar 15, 2024
Hi Paul! Thank you for taking the time to leave a review. We hope to welcome you back on your next trip to Manhattan!

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sebastian - AGM on Mar 5, 2024
Thank you so much for taking the time to leave us a review! We are so glad you enjoyed your stay with us. We hope to welcome you back on your next visit to Manhattan!

10/10 Excellent

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water pressure was excellent, a must for long curly hair! The bed was very comfortable and the heat was very responsive and stable.
Stayed 1 night in Jan 2024
Response from Day W on Jan 30, 2024
We are so happy to hear you enjoyed our great water pressure and found our beds comfortable! We hope to see you again soon!

6/10 Okay

Barbara

Traveled with family
The carpet and drapes were ugly and the furniture was old. The bed was comfy and the tv was large. Breakfast was just okay.
Stayed 1 night in Jan 2024
Response from Day W on Jan 30, 2024
I am sorry to hear you disliked some of our casegoods- but am happy to hear you found our beds comfortable! Thank you for staying with us.

8/10 Good

Estifanos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Day W on Jan 22, 2024
Thank you so much for the lovely review. We are so happy to hear you had a good stay, and we hope to see you again soon!

6/10 Okay

Jennifer

Stayed 1 night in Jan 2024
Response from Day W on Feb 19, 2024
Thank you so much for taking the time to leave us a review. We appreciate all feedback. I am sorry to hear you did not have a great stay. We hope you will give us another chance to provide 5-star service soon!

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Day W on Jan 22, 2024
Thank you so much for the great review! We are so happy you had a good stay, and we hope you stay with us again so we can turn work to earn that final star.

10/10 Excellent

Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Day on Jan 12, 2024
Thank you so much for the lovely review! We are so happy to hear you had a great stay, and we look forward to seeing you again soon.

8/10 Good

Thomas R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and the staff was very friendly. The big draw back was that the heated pool was not at all warm and the hot tub was not any warmer. The pool and hot tub were a total bust. The shower head in the room however was awesome. My advice ask about the hot tub before booking
Stayed 1 night in Dec 2023
Response from Day W on Jan 3, 2024
Thank you so much for taking the time to leave a review Thomas! We are so happy to hear you found the hotel quiet, and our staff friendly! I am disappointed to hear you had a less than stellar experience with our pool and hot tub. I will work with our maintenance team immediately to get to the bottom of it and try to come up with a solution to keep that area warmer.

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Day W on Jan 3, 2024
Thank you so much for the lovely review Robin! We are so happy to see you had a 5 star stay, and we look forward to seeing you again soon.

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Day W on Dec 29, 2023
Thank you so much for the review! We are sorry to see we were unable to provide you with a great stay. We do hope you will stay with us again so we can provide you 10 star service!

10/10 Excellent

Beth

Stayed 1 night in Dec 2023
Response from Day W on Dec 29, 2023
Thank you so much for the lovely review! We are so happy to hear you had a great stay, and we hope to see you again soon!

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Day W on Dec 29, 2023
Thank you so much for the great review! We are happy to know you had a great stay, and we look forward to seeing you again soon!

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Day W on Dec 27, 2023
Thank you so much for the lovely review- we look forward to seeing you again soon!

4/10 Poor

Michelle

Stayed 1 night in Dec 2023
Response from Day W on Dec 27, 2023
I am sorry to see you did not have a good stay with us- I hope next time we can provide a stay worthy of 5 stars!

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2023
Response from Day W on Dec 6, 2023
Thank you so much for the lovely review! We hope to see you again soon!

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Close to everything, yet quiet nights sleep. Also enjoyed the Christmas light display less than a block away and a short drive to the Alma Mater, KSU! Will definitely stay again next time in Manhattan!
Stayed 1 night in Nov 2023
Response from Day W on Nov 29, 2023
Thank you so much for the lovely review! We are so happy to hear you had a good nights sleep and got to enjoy the area.

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Traveling with 3 adults and 3 children under 4. Great options for breakfast and accommodations were very family friendly. .
Stayed 2 nights in Nov 2023
Response from Day W on Nov 29, 2023
Thank you so much for the lovely review- We look forward to seeing you again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Day W on Nov 29, 2023
Thank you so much for the review; we hope to see you again soon!

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed good, shower head clean or replace not all nozzles were open thus it made the other's have more pressure. Rm105
Stayed 2 nights in Nov 2023
Response from Day W on Nov 27, 2023
Thank you so much for the lovely review. We are glad to hear you enjoyed the bed, and we have sent maintenance down to sort out the water pressure issue.

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night stay after a KSU win!
I booked two rooms so we had a place to stay after the KSU football game. I'm glad I did! great location, easy check in, hot coffee in the morning hit the spot.
Stayed 1 night in Nov 2023
Response from Day W on Nov 27, 2023
Thank you so much for the review Christy. We are so happy to hear you had a great stay, and we look forward to seeing you again soon!

8/10 Good

Janie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel. Friendly staff. Good breakfast choices and everything was kept clean and food restocked. Shower was much nicer than most motels. We will stay here again!
Stayed 1 night in Nov 2023
Response from Day W on Nov 15, 2023
Thank you so much for the kind review Janie. We are so happy to hear you had such a great stay- and we hope to see you again soon!

10/10 Excellent

Lyndi

Nice clean hotel. Nice staff
Stayed 1 night in Nov 2023
Response from Day W on Nov 15, 2023
Thank you so much for the lovely review Lyndi! We are so happy to hear you found our hotel clean, and our staff nice. We look forward to seeing you again soon!

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms in a fun area. Very convenient for visiting Kansas State University.
Stayed 1 night in Oct 2023
Response from Day W on Oct 27, 2023
Thank you so much for the lovely review! We are so happy to hear you enjoyed our location and found our rooms clean and comfortable. We hope to see you again the next time your travel brings you to K-State!

4/10 Poor

Caryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived to check-in at this hotel at the check-in time. Our room was not ready. The room was triple the price of an ordinary night due to it being a game day. Extremely disappointed to pay so much for a room for a single night and arrive to be told our room was not ready. We were hosting an event and ended up being late because our room was not ready at check-in time.
Stayed 1 night in Oct 2023
Response from Day W on Oct 23, 2023
I'm so sorry your room was not ready exactly at 3. While we always strive to have every room ready by then- with our 12pm check out time, that does sometimes make it impossible. Again, I am sorry our inability to clean rooms quickly resulted in you being late.

10/10 Excellent

Shayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped for the night while passing through. Friendly front desk. Furniture is nice. The room was clean and the ac worked great. The bed was comfy. The breakfast was good and there was a lot of variety. Coffee was good. We had a nice, quiet stay.
Response from Day W on Nov 2, 2023
Thank you so much for the lovely review Shayla. We are so happy to hear you found the room clean and comfortable and everything was up to standard. We hope to see you again the next time you pass through!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location
Easy & quick check in. Clean & updated hotel. Friendly staff. Great location with easy in/out parking.
Stayed 1 night in Oct 2023
Response from Day W on Oct 16, 2023
Thank you so much for the lovely review, Karen! We are so happy to her you had a quick and easy check-in, and found our property easy to find and our staff friendly. We hope to see you again soon!

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Overall a nice place to stay. Clean, quiet, and comfortable beds.
Stayed 1 night in Oct 2023
Response from Day W on Oct 11, 2023
Thank you so much for the lovely review! We are so glad to hear you had a wonderful stay and found our hotel clean and our staff friendly. We hope to see you again soon!

8/10 Good

Ashley

Stayed 1 night in Sep 2023
Response from Day W on Sep 28, 2023
Thank you so much for taking the time to leave us feedback! We are glad to hear you had a good stay and we look forward to seeing you again soon.

4/10 Poor

DAKOTA

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was super friendly and the breakfast was good but could’ve been better. The rooms weren’t great for the price we paid. Rusted out door frames. Grout missing from tiles. Would not stay here again unless I had to.
Stayed 1 night in Sep 2023
Response from Day W on Sep 5, 2023
Thank you so much for taking the time to provide feedback; we cannot improve if we don't know. I'm sorry to hear you found your room subpar. I have gotten with our Chief Engineer to ensure these issues are not prevalent throughout the hotel. I hope you will give us another chance to prove that our hotel is better than that.

10/10 Excellent

Katelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Day W on Oct 27, 2023
Thank you so much for the lovely review!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Day W on Sep 5, 2023
Thank you so much for taking the time to leave us a review- we appreciate all feedback! We are happy to hear you had a 5 star stay, and we look forward to seeing you again soon.

10/10 Excellent

Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in, the internet was having issues due to a blown transformer a few days earlier. The front desk staff had a lot to deal with due to this, and they were very accommodating. Kai, you were a rock star dealing with this. I can't imagine how stressful that was to check in guests with no internet! This hotel is in an ideal for location if you are traveling with kids, especially during the summer. They had a great breakfast and nice clean pool. We had our 2 grankids ages 2 1/2 and 5. They had a blast. Would definitely stay again.
Stayed 1 night in Aug 2023
Response from Day W on Sep 1, 2023
Ann, thank you so much for the fantastic review! I'm happy to hear that our front desk was doing great, despite the less-than ideal circumstances they were dealing with. We're also happy to hear your grandkids had a blast- and we look forward to seeing you again soon!

4/10 Poor

Meghan

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Day W on Aug 29, 2023
I'm so sorry to learn you had such a bad stay. Anything less than a 10 is well below our standards.

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Cable was not working and shower was only warm:
Stayed 1 night in Aug 2023
Response from Day W on Aug 28, 2023
Thank you so much for taking the time to leave us a review. I'm so sorry your stay coincided with us having so many different issues all at once. I assure you- that is a rarity, and has never happened in the decades some of us have been working in hotels. Thank you for being so respectful, and we hope you stay with us again, now that everything is up and going!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel is absolutely amazing. From the ladies that take care of breakfast to the front desk folks to the cleaning staff. They really take care of you and are super nice.
Stayed 3 nights in Aug 2023
Response from Kim on Aug 23, 2023
Thanks Kelly! We are so happy to hear you enjoyed your staff with us so much.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Aug 2023
Response from Kim on Aug 23, 2023
Thank you for the 5 star reveiw! Come back and see us again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient
We stayed on the first floor near the breakfast room. It was convenient yet quiet. With a microwave and fridge in the room and a toaster in the common area it was easy to make delicious sandwiches anytime of day. Several guests took their meals in the common area as it was available for use all day. The pool was clean and relaxing, too. The rooms, bathrooms and beds were also very clean and comfortable. Although it was not directly next to KU, it was near the mall and grocery store (close driving distance). We also enjoyed the Flint Hills Discovery Center located next door.
Stayed 2 nights in Aug 2023
Response from Day W on Aug 16, 2023
Thank you so much for your lovely review! We are so happy you enjoyed our common areas- including our breakfast area and pool! We're also so happy to hear you were able to experience the Discovery Center, it's a great little gem right next door. We hope to see you again the next time your travels bring you to KSU.

8/10 Good

Anna

Stayed 1 night in Aug 2023
Response from Day W on Aug 25, 2023
Thank you so much for staying and leaving such a great review! We hope to see you again soon.

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed 1night and it was very quiet and the hotel was close to several restaurants
Stayed 1 night in Jul 2023
Response from Day W on Jul 28, 2023
Thank you so much for the lovely review. We are so happy to hear you found us quiet and enjoyed our great location, so close to many wonderful restaurants.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location for our needs in surrounding towns to the east. Excellent breakfast. Loved the bed. Loved the shower.
Stayed 1 night in Jul 2023
Response from Day W on Jul 28, 2023
Thank you so much for the lovely review David. We are so happy to hear you enjoyed our breakfast, and loved our beds and the showers. We hope to see you again the next time you have needs in the east!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Recommended
Stayed 1 night in May 2023
Response from Day W on Jul 7, 2023
Thank you so much for the lovely review! We hope to see you again soon.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Day W on Jul 5, 2023
Thank you so much for taking the time to provide feedback. We truly appreciate it! We hope to see you again so we can do what is needed to turn this 8-star stay into a 10-star stay.

10/10 Excellent

Käri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Day W on Jul 3, 2023
Thank you so much for the lovely review! We are thrilled to see you had a great stay and we look forward to seeing you again soon!

10/10 Excellent

Philip C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Day W on Jul 3, 2023
Thank you so much for the great review! We are so happy to see you had a great stay and we hope to see you again soon.