Exterior

Reviews of Holiday Inn Manhattan at the Campus, an IHG Hotel

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 297 out of 554 reviews" "
Rating 8 - Good. 163 out of 554 reviews" "
Rating 6 - Okay. 54 out of 554 reviews" "
Rating 4 - Poor. 23 out of 554 reviews" "
Rating 2 - Terrible. 17 out of 554 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Slow elevators.
Stayed 1 night in Mar 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to alumni center
Stayed 1 night in Mar 2024

8/10 Good

Amy

Stayed 2 nights in Feb 2024

10/10 Excellent

Devin, Lincoln

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!!
Stayed 1 night in Mar 2024

10/10 Excellent

Devin, Lincoln

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great breakfast!!
Stayed 1 night in Mar 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved having Houlahans right there and jasic our server was AWESOME! We loved that K state was right across the street too!
Stayed 2 nights in Mar 2024

2/10 Terrible

Zachary

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

David, Fayetteville

Liked: Cleanliness, staff & service
This is an old hotel with partially remodeled rooms. Tiny elevators x2. Parking is tough during hours the restaurant is open as they share. Old property. Room door security questionable.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin, Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in a very clean room!
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy stay
Great spot across from campus. Staff is so friendly, hotel is clean and fresh. Rooms are good sized and comfortable beds with nice coffee makers and fridge in rooms to make stay more like home. Breakfast buffet was tasty and fresh with goos selection of hot and cold items.
Stayed 1 night in Dec 2023

10/10 Excellent

Brian E, Spring Hill

Stayed 1 night in Nov 2023

8/10 Good

Shawna

Stayed 1 night in Nov 2023

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and very convenient.
Stayed 1 night in Nov 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean, and well maintained. Convenient location to KSU, safe and walking distance to restaurants and night attractions. Highly recommend.
Stayed 1 night in Nov 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Manhattan Kansas!
Delightful experience on a college football weekend in Manhattan. Centrally located, within walking distance to campus, Aggieville and the football stadium. Adjoining restaurant was really good for dinner and the drinks were great. Very spacious room and very quiet.
Stayed 2 nights in Nov 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”

2/10 Terrible

MaryLou

Traveled with family and small children
I could not check in early , I was out of town with a sick child and I needed an overnight checkin at 2 in the morning I was told that I could not checkin until 3pm. Thus I had to pay for a room at the desk. I called your service desk call an automated text line and chatted with your representative said I had to settle with Holiday inn and Holliday Inn said I had to settle with you. Thus that night I paid for two reservations one at the desk that I could check in with my sick child and one that I paid to you online that I could not use until later in that same day at 3pm by that time I would be headed back home and would not need that room. To add insult to injury my child died at 5 that morning. Scammers will never use Expedia ever again.
Stayed 1 night in Nov 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly convenient
Stayed 2 nights in Aug 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

2/10 Terrible

Melissa

Disliked: Property conditions & facilities
This is the second time we reserved a jaccuzzi tub and gat a room where it didnt work. Whole reason why we reserved it. And miraculously, both times, the hotel doesnt have any left ecen though the website shows it does.
Stayed 1 night in Oct 2023

2/10 Terrible

Kara Lisa

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Marion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to where I needed to go for my event. The only negative was that there was some miscommunication about needing transportation from the airport to the hotel. I was told incorrectly that no transportation was available so booked an ride
Stayed 2 nights in Oct 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Aimee, Kiowa

Stayed 1 night in Oct 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and friendly.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Honelet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Manhattan Hotel
The hotel is old but the location was great for the training that we attended at K-State. The staffs are so friendly and accommodating. The restaurant located at the hotel (Houlihan's) was also fantastic.
Stayed 6 nights in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Isaac Burris Assistant General Manager on Nov 17, 2023
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Greeted with grace and friendliness. Right across the street from campus. Very clean and updated
Stayed 1 night in Aug 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Cory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff and super helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Stayed 3 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Juan, Sergeant bluff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Gurpreet

Liked: Cleanliness
Stayed 6 nights in Jul 2023

10/10 Excellent

Riley

Stayed 1 night in Jun 2023

10/10 Excellent

Quentin

Liked: Cleanliness
Great
Stayed 1 night in Jun 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Deborah

Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Checked in late night and was very helpful.
Stayed 1 night in Jun 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The attached restaurant was dirty and poor service. We had to switch rooms because there was blood on the sheets on one of our beds. The front desk attendant was apologetic and switched our room right away, but from the comments she was making on the phone to me it sounded like there were many poor housekeeping issues going on this day.
Stayed 1 night in Jun 2023

4/10 Poor

Teana

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
My room was not clean. I had hair in my bed along with some black stuff. My tub looked like it hadn’t been scrubbed, we wore flip flops in their. I put some food in the fridge. Went to get it out the next day and it was bad because the fridge did not work. My daughter was excited because there is a pool, it was closed for maintenance but we were never informed that before booking. The walls are paper thin between rooms. I could hear everything our neighbors were saying, talking in a normal tone. The location is however great! Close to campus and Aggieville.
Stayed 2 nights in Jun 2023

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice rooms.
Stayed 3 nights in Jun 2023

8/10 Good

Corry

Stayed 1 night in May 2023

8/10 Good

rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 1 night in May 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Rick M on Apr 11, 2023
Thank you! We look forward to seeing you back with us soon.