I was slightly worried given some of the reviews I had read before my stay, but I needn't have been at all.
The hotel was lovely and in a great location for everything. Grand Central is a short walk away from the hotel allowing easy travel to just about anywhere and a number of attractions are within easy walking distance.
The staff were very helpful upon arrival and led us up to a lovely room on the 12th floor. The room was very clean and easily big enough for our needs. There was a large heater/fan in the corner of our room and it was very effective however if you are a light sleeper I would recommend taking ear plugs as the fan was quite noisy. The bed was huge and SO comfortable. A couple of the TV channels were a little fuzzy but there was a good selection of channels so this didnt bother us at all. Our bed linen and towels were changed daily and any toiletries refreshed as they were used up.
We used the computer beside reception and purchased 30 minute internet access for about $4 so that we could check in for our return flights online. There was an issue with the British Airways website when I tried this but the reception staff were exceptionally helpful and printed our boarding passes direct from the reception computer.
When we checked out our luggage was stored for us until we were ready to make our way to the airport which saved us carrying it around for a few hours.
Overall we were very happy with the hotel and wouldn't hesitate to return or recommend.
Natalie from United Kingdom
This Manhattan hotel is 2 blocks from The Morgan Library and Museum and one-quarter mile from the New York Public Library and …More