Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
2.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Melbourne VIC, Australia
Disappointed... Note: This is NOT a HOTEL...Posted Apr 10, 2013
Pros: The view. Rooms are quite big as it is pretty much a studio apartment.
Cons: No hairdryer!! Bad customer service Terrible check in & check out process Staff had very little English so it was difficult to communicate with them.
Location: Seedy location, even our Taxi driver told us to lock the doors after we got in the car.
I arrived at the hotel after 2 pm ready to check in and was greeted by 2 security guards and was instructed to wait in the lobby. After about 15-20 mins of waiting a young boy met us at the lobby to inform that our room was not ready and asked if we could come back in a few hours. Serioulsy...?!!?? We came back to the hotel at 6.30pm and although our room was ready, we were informed that our towels were not?! We didn't recieve our towels until after 8pm which was very inconvient as dinner was then delayed until we had the towels to be able to have a shower. Upon check the next day, I called up the housekeepings phone number that was written on the phones in the rooms to request for a late check out in return for the late check in the day earlier as i thought it was only fair, given they had no other guest checking in that day. Spoke to a lady and got the ok to check out at 3pm. At 2pm I get a knock on the door and the lady that I spoke with earlier was at the door to inform that she will be charging me 500 pesos and that I needed to leave now as she needs to have the room back. Tried to explain to her that she had previously agreed to allow me to check out at 3pm therefore i had already made arrangemenst with a taxi driver to pick us up at 3pm but her english was not great so it didnt go anywhere and in the end my partner and I packed our suitcases while she stood by the door and waited. It basically felt like I was getting kicked out.
for Everyoneby Jool from Brisbane QLD, Australia
Great ViewsPosted Mar 14, 2013
Pros: The size of the room and the view
Location: Handy to restaurants and shops
The hotel is really nice and we were happy with our room it was a 2 bedroom suite and was really big. The view was outstanding. The reception staff were non existant there were alot of security guards and it was not your normal check in procedure it was a bit strange. It is in a poor area but still a good location about the same distance to Manila as it is to the Airport.
Recommendedby marcelo from monila
real nightmarePosted Mar 13, 2013 on Hotels.com
This was probably my worst experiance in th hotels any where in the world. First of all they don't clean your room on regular daily basis, you have to request that and still it doesn't mean they clean your room. I was out of towel an toilet papers for 2 days and I finally had to by the toilets paper myself. My air condition was leaking but that wasn't good enough reason to send maintenance crew to fix. Try to avoid staying in this hotel at all cost.
for Personal Eventby Elinor
BEING ACROSS FROM MANILA BAY IS A PLUSPosted Mar 3, 2013 on Hotels.com
This is my 2nd time to have stayed @ Baywatch Tower,2 different studio apts.I have read the reviews from 1 star to 5 stars on this hotel before booking for this most recent stay.I found the #1203 studio apt where I stayed to be actually clean and comfortable in every way and I had a good view of Manila Bay from it.However, and I have seen this observation in some of the reviews: I have actually seen a dead cockroach right next to the bathroom floor drain and a dead lizard on the floor a couple of meters from the entrance.With all honesty and also from experience,being a Filipina,I conclude that these cockroaches are not staying in the studio but are coming up via the drains. I therefore wish to suggest to the management of the whole building to check the cleanliness of the sewers or drains of the bldg.Otherwise,the studio itself was clean.
for Everyoneby A verified traveler
Close to restaurantPosted Feb 20, 2013
Very nice. Staff are helpful. Convenient location to restaurants, nice view of the sunset.
for Couplesby J MTZ
Posted Jan 29, 2013 on Hotels.com
Great location but as far as the room had to be moved to another room due to a/c leaking water unto the floor. Wants in the new room had to call room service to come clean and change the bedding. But i might security there was good as security guard would flag down taxi for you.
for Familiesby willard
good condotel..Posted Nov 8, 2012 on Hotels.com
its been a great 3 days stay..staff are all helpful and easy to communicate..easy to locate..near on malls and night life,pleasant room and ambiance..we will be back again maybe to stay for a week or more...more power to baywatch..
for Everyoneby Grace from Chicago, IL, USA
Great hotel for guests with visitorsPosted Oct 18, 2012
Pros: The bedroom and kitchen plus the view in the swimming pool.
Cons: The other bathroom which has no bathtub and the lady in the front desk.
Rooms are nice and spacious. the only problem is the bathroom which has no bathtub. The shower curtain does not hold the water to keep coming out so the floor was wet all the time. Housekeeping and the two security guards at night are very nice. Did excellent job. The lady in the reception in the morning is mean and unfriendly! Never greeted the guests at all!!! She has no customer service attitude. We should not be there for that position needs a smiling and accommodating person. Wifi is not working in our room!!! We chose to check in here because it says it has a wifi but we never had any signal for our 2 day stay!
for Everyoneby edsel from chandler
good for a familyPosted Aug 3, 2012
Pros: close to everyting
good for a group or family. just minutes to moa and other points of interest....
Not Recommendedby A verified traveler from Mays Chapel, MD
Never going back to this hotelPosted Dec 12, 2011 on Hotels.com
nobody knows where this hotel is located... booked it online stated that breakfast would be free but turned out their restaurant was closed... didn't even get what we paid for and none was given back to us... no front desk receptionists... had to deal with unknown people... you wont get in contact with real hotel management... when we got there our room wasn't ready so we stayed in a temporary one until the following day... dusty, dirty appliances... iron burnt my husbands clothes... uneven floors, uncomfortable bed (only an inch cushion) insects and stains on carpets... anyways, bad experience with this hotel. Just want to give everyone a heads up... don't believe their advertisements... they're not true...and what you see isn't what you're going to get... I should've stuck to Manila Hotel or other ones like we wanted to... :(