Ratings based on 242 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 17, 2013
Good hotel at a reasonable price Breakfast was adequate, service was wonderful and rooms were nice although neighborhood was a bit seedy. .
for Everyoneby jerry from denver colorado
good price excellent staffPosted Nov 3, 2013
Pros: The hotel staff. I do wish they would let the new trainees wear a name tag next to their trainee tag the location the bar had a nice band playing
Cons: rooms safes I understand that is already in the process
Location: nice walking area some nice restaurant/bars
I stay at the best western October 8th to October 12th.the hotel is nice for the price. I was upset at first. I check in late at night. The next morning I went to open the room safe that I had put some stuff in and it will not open. This was at 6am and I call to the front desk and they told me I had to wait till 8am.at around 8.30 am the manager came to the room. He inform me that he would have to call an outside company to get a code and after 30 more minutes my safe was open. I know I was just being paranoid being a long way from home but regardless a guest should never ever have to wait that long for his safe to be open. The manager was very apologetic and did tell me they was updating the rooms safes and that some of the rooms had newer safes After that incident everything was good. The hotel is a nice location, safe area. The restaurant and the food is good. The best thing about this hotel is the staff. I work at a hotel so I do not care how big the room is or if it has all the newest stuff as long as it is comfortable. I do not travel to stay in a hotel room. I do care how I am treated by the staff. And This staff is excellent at helping and doing more then their job require. The two staff members that really stood out was Robert the door man at the bar restaurant he was always there to help. The second person was Joyce Ann bartender a very nice lady to talk to, she is never to busy for the guest and she make them feel welcome.
for Everyoneby Royal from Jacksonville, Florida
location was greatPosted Nov 1, 2013
Pros: the morning breakfast was great, I strongly advice to include with reservation
Location: lots of fun , food, excitement ,very close
for Familiesby Jonathan from Shanghai
Staff is greatPosted Oct 13, 2013
Cons: The decoration in the first room was not so good but given the price you can not expect much more.
Location: Right in the middle of everything.
The staff went out of their way in a way that stood out and they upgraded my room when I came back through the second time.
for Everyoneby jawar from sydney
nice stayPosted Oct 10, 2013
Pros: clean fresh and helpful staff alround
Cons: the gym area was hopeing to work out each day but that didnt happen ........
Location: location ....depends what ur looking for ............didnt really go sightseeing
from the time i got there around 9pm at night on a sunday until the time i left on the friday morn we had a great stay staff were helpful and friendly...food was great service was great...sadly i wont be staying there again as the area outside the hotel was a shock to me ...if i was a single guy looking for fun fun fun in the night time that hotel is in a great spot but if ur with a partner not so much ,,,,,, if i am every single i will be back there for sure thou...so thanks to all the staff there for ur help and service ..was great for a first trip
for Everyoneby ken from US
Average stayPosted Sep 27, 2013
The stay was fine although I didn't like the water temp.
for Everyoneby Cake from Toronto
Best Western is Best Value in makatiPosted Sep 15, 2013
Pros: Comfortable rooms
Cons: I think the carpets let off some VOCs - which create allergies
Location: 5 mins from Everything in the CBD including RED LIGHT and Gorgeous malls like Greenbelt Glorietta. The Philippines is having its day!
Cant beat the value here. Standard Filipino service -always good + affordable comfortable rooms. And very safe in the red light district which also just down the street from the Financial District. A real winner. Craig 1702 :)
for Getaway With Friendsby just a traveller from Toronto
It is good value and comfortablePosted Sep 15, 2013 on Hotels.com
Htel is slightly dated but it is fine. Restaurant is very good and inexpensive. No hassles, lovely help full staff. In the bar district so expect some street flavour outside where there are several really good places to eat too. Hotels.com gets a good rate here.
Recommendedby A verified traveler
Posted Sep 14, 2013 on Hotels.com
for Everyoneby Nizam from Texas USA
Good hotel in center MakatiPosted Sep 12, 2013
Pros: Staff friendly and helpful
Cons: Carpets in all the rooms needed to be replaced a long time ago, airconditioning placed to blow right into bed making it very hard to sleep,
Location: Central location in Makati close to restaurants shopping
Overall pleased with the stay and would stay again if I return