Ratings based on 529 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from kr

번화가에 위치

Posted Jul 22, 2015
좋은 가격에 친절한 직원들. 좀 오래된 느낌은 있으나 번화가에 위치함. 하지만 조용한 곳을 원한다면 추천 하지 않음. 호텔 주위에 노숙자나 삐끼가 많아서 거리를 다닐때 좀 귀찮음.
Comment from Hotel Management
Jul 24, 2015 by Jake, Hotel Management
Dear Mr. Jack, Thank you for your feedback regarding your recent stay at our hotel. We are happy to know that you enjoyed your stay and we appreciated your good ratings and noted your comments. We are currently doing a soft refurbishing of our rooms and we hope that you will come back again to try them. Kindest regards, Marlon Samson Hotel Manager BEST WESTERN Oxford Suites Makati
3 out of 5
Recommended
for Everyone
by A verified traveler from Köln

Älteres und preiswertes Hotel in belebter Lage

Posted Jul 21, 2015
Pros: Lage, Preis, Gym vorhanden (einfach)
Cons: n/a
Location: Makati, Burgos Street mit dem besten Nachtleben in den Philippinen, Restaurants, Nähe Greenbelt und Ayala Center mit Einkaufsmöglichkeiten.
Älteres Hotel, was aber vom Preis her und der Lage inmitten des Nachtlebens und in der Nähe von Einkaufszentren recht interessant ist. Zimmer sind relativ gross und mit älterem Mobiliar eingerichtet, Internetverbindung sehr schnell. Allerdings ist der Teppich im Zimmer nicht sauber und riecht unangenehm.
Comment from Hotel Management
Jul 24, 2015 by Jake, Hotel Management
Dear Mr. Thomas, Thank you very much for spending time to share your feedback regarding your recent stay at our property. I firstly apologize for not exceeding your expectations and we will immediately address your concern on the carpet and smell in the room. Your business and feedback are very important to us and we will work hard to improve our services so that you will come back and visit us again in the near future. Sincerely, Marlon Samson Hotel Manager BEST WESTERN Oxford Suites Makati
4 out of 5
Recommended
for Everyone
by A verified traveler from ph

one night stay

Posted Jul 12, 2015
not that much..I just hope they'll the a/c. I love the breakfast there's a lot of choices.
Comment from Hotel Management
Jul 24, 2015 by Jake, Hotel Management
Dear Nicayq, Thank you for completing the survey regarding your recent stay at our hotel. We are happy to know that you enjoyed our buffet breakfast and we appreciated your good ratings on this survey. We hope that you will visit us again and we will do our best to address your concern on the a/c. Kindest regards, Marlon Samson Hotel Manager BEST WESTERN Oxford Suites Makati
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Great Hotel and Excellent Staff

Posted Jul 8, 2015
Pros: The Location - The Staff - Especially, the food and courteous service. The hotel is very clean and well maintained, we will be back for sure
Cons: I haven't got any negative comments
Location: Location is very central. Close to the Airport and the major shopping centres. Close to most ammenities
The Hotel is right in the middle of everything. I know the traffic causes a problem but the Hotel itself is very central to everything. A five minute walk to McDonalds for the children. Looking for a nice cold beer and a good meal, then there are plenty of bars and cafes close by. The food in the Hotel is very good and priced accordingly. Suggest you include breakfast with your Tariff as it is good value for money. I did not have any problems with any of the staff, they all are very well turned out, very polite and try and give you the best service. I would stay there again next time I have business in the Philippines.
Comment from Hotel Management
Jul 13, 2015 by Jake, Hotel Management
Dear Mr. Sinbad, Thank you for taking time to completing the survey here and sharing your good feedback about your recent stay at our property. We will share these feedback to our team so that they will be inspired more in delivering superior experiences to our guests. Our room tariffs are inclusive of buffet breakfast but other guests have an options to avail room rates only. Once again, thank you and it has been a pleasure to have you among our guests and I really hope that you will come back soon. Kindest regards, Marlon Samson Hotel Manager BEST WESTERN Oxford Suites Makati
3 out of 5
by A verified traveler from Tokyo

Makatiで遊ぶなら勧めです

Posted Jun 21, 2015
Pros: Location 立地が良いのでお出かけには、便利。 小さいですが、ショッピングモールまで徒歩15分(歩く人は、いないと思いますが)なので映画館もあり便利です。
Cons: 内装のリノベーションをしていただけると嬉しいです。壁紙は、剥がれ、部屋の中には小さな蟻がウロウロしています。東南アジアのホテルなので普通と思う方とそうでない方がいるとおもうので・・・
Location: ブルゴスにあります。観光はしていないので不明。
Wifiは、接続状況が悪く、お仕事をされるかたには相当なストレスとなるのでおすすめしません。一方でブルゴスにあるので遊び歩きたい方にはおすすめです。 ただし、設備は、相当古いので新しいホテルをご希望の方は、他をおすすめします。
4 out of 5
Recommended
for Families
by A verified traveler from Calgary, AB Canada

Good access to public utility transportation

Posted May 29, 2015
Pros: Accessible to transportation
Cons: Enough number of towels for the guests?
Location: Close to some shopping malls in Makati.
The hotel has a good location. Even though it is located close to some bars and night clubs, we did not hear any loud noise coming from those places. It was relatively quiet inside the room. There are a total of 5 people in our room, but we are only given 2 towels everyday. I have to request for more towels. The hotel staff are all helpful, from the front desk, to the roomboys and the security people. I am pleased with our stay.
Comment from Hotel Management
Jul 13, 2015 by Jake, Hotel Management
Dear Avic, Thank you very much for taking time to give us your feedback regarding your recent stay at our property. I apologize for the less number of towels set-up in the room. Two towels are standard set-up per room and it will be adjusted depending on the number of registered guests in the room. However, you can always request for extra towels at no additional cost. Again, thank you for the sharing your good experiences in our hotel and we hope that you will have the opportunity to come back again and stay at our hotel. Sincerely, Marlon Samson Hotel Manager BEST WESTERN Oxford Suites Makati
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Best Western Oxford Suites Makati

Posted May 28, 2015
Pros: Location and friendly staff
Cons: The showerhead needs to be updated.
Location: Bars, Greenbelt mall, food... everything you need!
This hotel is in the heart of where all the action is in Makati! You will not be disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted May 20, 2015
I had a pleasant stay at Oxford. The staff were helpful.
Comment from Hotel Management
May 23, 2015 by Jake, Hotel Management
Dear guest, Thank you very much for staying with us and we are very happy to know that you had an enjoyable stay during your last visit at our property. Your feedback is very important to us and we will be sharing this to our team during our operation meeting to continuously inspire them in providing a superior service to our guests. Again, thank you and we hope to see you again soon. Sincerely, Marlon Samson Hotel Manager BEST WESTERN Oxford Suites Makati
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Japan

The breakfast were under my expectation

Posted May 15, 2015
Pros: Good location in the center of Metro Manila.
Cons: The breakfast!
Location: Good for visiting customers. Many Japanese restaurants around the hotel.
Last time, my room was facing towards busy street, and a little bit disturbed by the noise from the street. This time I could stay in a quiet room. It was quite confortable. If you let me say, please improve your breakfast. I was not satisfied with this breakfast. A little improvement will make a big difference when we choose the hotel.
Comment from Hotel Management
May 18, 2015 by Jake, Hotel Management
Dear Mr. Kunio, Thank you very much for taking time to finish the survey and share your experiences regarding your recent stay at our property. Your feedback are very important to us and we value your business. We will review again our breakfast cycle and the budget so that we can improve more the selections and quality. I hope you will come back and stay with us again in the near future to see the changes. Sincerely, Marlon Samson Hotel Manager BEST WESTERN Oxford Suites Makati
4 out of 5
Recommended
for Everyone
by A verified traveler from N. California

Hotel was clean, the staff friendly and helpful.

Posted May 14, 2015
Pros: The price was right, not far from the airport, the ammenities acceptable.
Cons: Limited menu in the on site resturant.
Location: Not in a nice area! Don't walk the streets after dark!
For me it was a quick overnight stop while waiting for transportation to my final destination. The room was clean and comfortable. All the amenities for an overnight stay were available on site. Breakfast was provided in my package and was truly an excellent buffet, much more than I expected.
Comment from Hotel Management
May 18, 2015 by Jake, Hotel Management
Dear Mr. Dan, Thank you very much for taking time to finish the survey regarding your recent stay at our property. Your feedback are very important to us and we will share this good reviews to our staff to inspire them and deliver a superior service to all our guest. We hope to see you again in the near future. Sincerely, Marlon B. Samson Hotel Manager BEST WESTERN Oxford Suites Makati