Deluxe Triple Room | Iron/ironing board
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Reviews of SPACES HOTEL MAKATI

3 out of 5
SPACES HOTEL MAKATI
Creekside Mall, Cor. Amorsolo and VA Rufino Streets, Makati, Manila

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 59 reviews" "
Rating 8 - Good. 30 out of 59 reviews" "
Rating 6 - Okay. 12 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

PHILIP

Disliked: Cleanliness, amenities, property conditions & facilities
Most of the staff are very courteous and are accommodating even with limited resources. But I can never forget my first night in a very dingy room with a shower that only had 3 streams and pressure was not even that strong, clogged sink and little cockroaches are everywhere. I was just so tired to even care that night. They transferred me to a better room the following day but still below average standards (but more tolerable) and still with occasional cockroaches. I had no choice but stay since they do not want to refund my whole payment. I transferred to another hotel when I had 3 nights left because I do not want to bring tiny crawlers with me on my way home.

2/10 Terrible

ablyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wayne

Stayed 12 nights in Nov 2023

2/10 Terrible

Reynaldo

Stayed 2 nights in Jan 2023
Response from P on Jan 10, 2023
Hello, Reynaldo. We appreciate your rating! Kindly let us know how else we can improve our services. Thank you for choosing Spaces Hotel Makti and we hope to see you again!

8/10 Good

Jim Daliant

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing and pet friendly too.. i brought my pet here with no problem. Clean and the staff are all friendly. I would recommend to anyone.
Stayed 3 nights in Oct 2022
Response from Phil on Oct 14, 2022
Thank you so much for your amazing review and perfect rating, Mr Jim! It's no surprise that our staff took such great care of WONDERFUL guests like you:) I will immediately relay your appreciation to the team. Thank you again, and we just can't wait to have you back! Stay safe and well. 3

10/10 Excellent

joel

Stayed 2 nights in Sep 2022
Response from P on Sep 21, 2022
Thank you so much for your amazing review and perfect rating, Mr Joel! It's no surprise that our staff took such great care of WONDERFUL guests like you:) I will immediately relay your appreciation to the team. Thank you again, and we just can't wait to have you back! Stay safe and well. 3

6/10 Okay

karl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our request was granted (two twin beds) which was highly appreciated No to weak wifi Room was okay Check in took to long..arrived at 220pm we were checked in around 4pm
Stayed 1 night in May 2022
Response from Phil on May 10, 2022
Hello, Karl. We appreciate your constructive comments. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope you decide to stay with us again so that we may better serve you.

8/10 Good

Nympha S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place!
Everything stay for one night good!
Stayed 1 night in Jan 2020
Response from Phil on Jan 26, 2020
Hello, Nympha. Thanks for staying with us. We appreciate your feedback! Kindly let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we hope to see you again!

8/10 Good

Geralyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Spaces by Eco Hotel on Oct 22, 2019
Hello, Ms. Geralyn. Thanks for staying with us. We appreciate your feedback! Kindly let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we hope to see you again!

8/10 Good

Verified traveler

The place is accessible, neat and crew are friendly and helpful.
Stayed 1 night in Aug 2019
Response from Nhes on Sep 2, 2019
Thank you for giving us a positive rating and we are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience. We appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We hope to see you again soon, and bring a friend! Sincerely, Spaces By Ecohotel

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Mykee on Aug 24, 2019
Hi, Thank you for your rating. We appreciate your feedback. We hope to see you again here at Spaces by Eco Hotel!

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Staff were very nice except the cook in the kitchen who was grumpy and doesn't want to entertain questions
Stayed 1 night in Aug 2019
Response from Phil on Aug 6, 2019
Hello,Jerome. Thank you for taking the time to write a review. All your comments are essential to educating our staff about good and bad service. This critical feedback will be used in training our staff. Please note that this information has been passed on to the F&B Department. And we will make sure that proper re-training will be given to them as far as Customer Service is concerned. Furthermore, we will see to that everything will be in order on your next visit. We look forward to welcoming you back then. We do hope you give us another chance as we will definitely improve our services.

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Phil on Jun 25, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Pia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL 😖
The building was flawed! Not ideal for someone who will study or read/ beating some deadlines :( Its true that there are a lot of food establishments nearby but same extent with clubs and GROs all over :(. The unit was filthy! The smell was horrible plus I killed a total of 15 cockroaches specially in the cabinets and downspout bathroom area. The remote control of tv was not working, no definite/ reliable channel, swivel chair broken; too bad for someone who needs to write or review. The airconditioning unit was noisy and not properly maintained at all. Better bring your own cologne or room spray cause you don’t want to end up smelling like tapa every morning because their kitchen exhaust runs through the units and hallway :( I booked this hotel because I had a very wonderful/ superb stay in containers eco Tagaytay. This eco hotel in Makati is just a waste of money! Dont be fooled by the price list they offer. I ended up checking out early to escape this HORRENDOUS experience!
Stayed 7 nights in May 2019
Response from Phil on Jun 10, 2019
Hello, Pia. We are sorry to hear your unpleasant stay with us. We appreciate your feedback and we will immediately relay your concerns to our operations manager. Kindly let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we hope to see you again!

8/10 Good

Verified traveler

Stayed 9 nights in May 2019
Response from Phil on Jun 22, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Phil on May 28, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

GoffeMiedema

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean, good beds, and excellent coffee! Friendly cleaning staff. Front-desk staff needs training.
Stayed 6 nights in Apr 2019
Response from Reservations on May 9, 2019
Hi Goffe, we are glad you enjoyed your stay with us. We will immediately relay your recommendation to our operations manager. Kindly let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we hope to see you again!

8/10 Good

Reagan Gregorio

Liked: Cleanliness, staff & service, room comfort
Affordable comfort within central business area
At least It was the best hotel among all the 2 & 3 star in that vicinity in my opinion there rest are small & shabby.
Stayed 1 night in Mar 2019
Response from Reservations on Mar 13, 2019
We are glad you enjoyed your stay with us. Please let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we hope to see you again soon.

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Spaces by Eco Hotel on Dec 8, 2018
We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

10/10 Excellent

John , Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little no frills hotel
Perfect for a one night stay. Small but sufficed. Close to the street but I slept well. Fast internet.
Stayed 1 night in May 2018
Response from Angela on May 8, 2018
We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel Makati and hope to see you again soon!

8/10 Good

Philip, Guam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel.
Great location, close to the Greenbelt, Makati Medical Center, and a short drive to the Mall of Asia. Only issue with the location is most Taxi/Grab drivers didn't know where it was, you had to tell them the name of the street (then you'll see the big huge sign), and it's sort of off the main road in it's own little side road. This wasn't a huge hassle just something to keep in mind. The rooms are small (but inexpensive), and for some reason the shower wall doesn't come all the way to the wall, so water from the shower gets all over the bathroom floor which I thought was weird. Also the AC absolutely blasts the small room, and you are provided with only a sheet, no blanket. We had to ask for another blanket and they seemed sort of reluctant to provide us with more bedding. Despite these two issues, the rooms were very clean, well maintained and suited our weekend in Manila just fine, especially for the price. I would absolutely stay here again.
Stayed 2 nights in Apr 2018
Response from Angela on May 2, 2018
We are glad you enjoyed your stay with us. We appreciate all your thoughtful comments and will discuss these with our operations manager immediately. We will make sure to relay your appreciation to our staff. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
nice to be near little tokyo
beddings kind of old but clean. slept well.
Stayed 2 nights in Mar 2018
Response from Angela on Mar 12, 2018
We are glad you enjoyed your stay with us. We will relay your concern to our operations manager immediately. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel Makati and hope to see you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quality ok for the price
It is little outside the center of Makati, but it is anyway at only 7 mins walking distance from Greenbelt. I personnaly like very much the place.
Stayed 4 nights in Mar 2018
Response from Angela on Mar 8, 2018
We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel Makati and hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is comfy and budget wise. Location wise is gold also
Stayed 1 night in Feb 2018
Response from Phil on Mar 5, 2018
Awesome! We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Phil on Mar 5, 2018
We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

8/10 Good

Tony, Burbank, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible and affordable
Courteous staff provide additional reason to like this accessible and affordable hotel right in the busy streets of Makati,
Stayed 3 nights in Feb 2018
Response from Angela on Feb 13, 2018
We are so glad you enjoyed your stay with us! We will make sure to relay your appreciation to our staff. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

8/10 Good

claudio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018
Response from Phil on Mar 5, 2018
We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

10/10 Excellent

Shun-Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Marc, British Columbia / Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very friendly staff. I had to change my booking on a short notice. Even with this request the management accomodated my needs. I will come again.
Stayed 3 nights in Nov 2017
Response from Angela on Nov 30, 2017
We are so glad you enjoyed your stay with us! We will make sure to relay your appreciation to our staff. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel Makati and hope to see you again soon!

8/10 Good

Ma. Steffi Joice

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2017

6/10 Okay

Ren, Cebu

Safety
Overall was just fine even their towels dont smell good. Still the smell of others Guest body sticks on it and it was scary & terrible on our 4th night coz they open our door at pass 1am so we called their reception and said that its their system to check rooms but there is local telephone in the room and they didn't even bother to call us instead of opening our door without any notice! Lucky we double locked so they didn't make it! Our point is we're both ladies checked-in so what if its not their crew and maybe it was bad person aside that our sleeping was bothered?? So what about our safety assurance?? Its our 1st tym to encounter like that of all hotels we checked-in!! Mainly, we dont see any Security personnel in their premises even in the entrance which is suppose to be a must for Guests safety.
Stayed 3 nights in Sep 2017
Response from Angela on Oct 16, 2017
We are sorry you had an unpleasant experience at our hotel. We will investigate this matter with our staff immediately. Please be rest assured that our guests' safety and security is our utmost priority, and we will do our best to rectify this matter. Thank you for choosing Spaces by Eco Hotel and hope you decide to stay with us again so that we may better serve you.

6/10 Okay

Jess, Cebu

Security
Overall is fine even it was scary & terrible on our 4th night coz they open our door at pass 1am so we called their reception and said that its their system to check rooms but there is local telephone in the room and they didn't even bother to call us instead of opening our door without any notice! Lucky we double locked so they didn't make it! Our point is we're both ladies checked-in so what if its not their crew and maybe it was bad person aside that our sleeping was bothered?? So what about our safety assurance?? Its our 1st tym to encounter like that of all hotels we checked-in!! Mainly, we dont see any Security personnel in their premises even in the entrance which is suppose to be a must for Guests sake.
Stayed 1 night in Sep 2017
Response from Angela on Oct 16, 2017
We are sorry you had an unpleasant experience at our hotel. We will investigate this matter with our staff immediately because this is not a usual practice for the front desk. Please be rest assured that our guests' safety and security is our utmost priority, and we will do our best to rectify this matter. Thank you for choosing Spaces by Eco Hotel and hope you decide to stay with us again so that we may better serve you.

10/10 Excellent

shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
みーんな、とっても親切です。
朝食、トーストにしました〜
２名分の朝食なので、友人を呼んで。。
コーヒータイム！
何処にでもアクセスできる便利な場所です。
Stayed 4 nights in Mar 2020
Response from Phil on Mar 13, 2020
Hello, Shinichi, AWESOME! We appreciate your continued patronage with us. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and we can't wait to have you back!

8/10 Good

Verified traveler

Business traveler
人を選ぶホテル
意外とトラブルが発生する場所ではありますが、立地も良く飲食店も多いので土地勘がある人ならば快適に過ごせると思います。
Stayed 3 nights in Dec 2019
Response from Phil on Dec 26, 2019
Hello. Thanks for staying with us. We appreciate your feedback! Kindly let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we hope to see you again!

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, room comfort
立地が良い
Little Tokyoの隣なので便利。部屋は清潔。ACの音が定期的に大きくなりTVが聞こえなくなる。 エコを売りにしてるんだから天井ファンとかにすればいいのに。
Stayed 3 nights in Nov 2019
Response from Phil on Dec 10, 2019
Hello, Yoshiki. Thank you for your appreciation of our Eco-friendly efforts. Kindly let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we look forward to your next stay with us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Phil on Nov 22, 2019
Hello. AWESOME! We are so glad you enjoyed your stay with us. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and we can't wait to have you back!

10/10 Excellent

shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とっても居心地の良い隠れ宿です。
毎月、一週間程マカティに滞在していますが、最近での滞在先は、ほぼ毎回ここです。 何度も利用してることもあって、スタッフの方々も僕の事を覚えていてくれて、とってもフレンドリー！ 更に料理も美味しくボリュームもあって、毎朝の食事が楽しみの一つになっています。 周辺の環境も、リトル東京と呼ばれているだけあって、様々な飲食店、カラオケ、飲み屋がひしめき合って、とっても楽しいエリアです。単身の方や、お友達同士での滞在に絶好の場所です。オススメです！
Stayed 6 nights in Aug 2019
Response from Front Office Dept. on Aug 19, 2019
Thank you for giving us a perfect 10! We appreciate your kind words about our staff and we will relay your feedback to them immediately and thank you also for recommending our hotel to other travelers. We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience. We will strive to deliver great experiences consistently, please do come again! Take care! Sincerely, Spaces by Ecohotel

8/10 Good

CHE WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Phil on May 16, 2019
Hello Wei, Thank you for choosing Spaces by Eco Hotel and we hope to see you again so we may serve you better.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
ロビーの近くの部屋をロビーからの音が大きい
Stayed 1 night in Mar 2019
Response from Reservations on Mar 28, 2019
Hi, we are sorry to hear about the noise you've encountered. For future reference, you can approach our front office agent and they can assist you to transfer to another room. Thank you for choosing Spaces by Eco Hotel and we hope to see you again so we can serve you better.

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019
Response from Phil on May 16, 2019
Thank you for choosing Spaces by Eco Hotel and we hope to see you again so we may serve you better.

6/10 Okay

HIROMI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
グリーンベルトから徒歩圏内で場所便利。
部屋の床の掃除が行き届いていない。 エアコンの音がうるさい。 それ以外は問題無し。
Stayed 2 nights in Mar 2019
Response from Reservations on Mar 20, 2019
Awesome, Hiromi! We are glad you enjoyed your stay with us. Please let us know how else we can improve our services. Thank you for choosing Spaces by Eco Hotel and we can't wait to have you back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Akira

Disliked: Property conditions & facilities, room comfort
普通のホテルとは違う雰囲気
Stayed 1 night in Feb 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, room comfort
モールに近く、周りにお店もあって便利なホテル
Stayed 1 night in Feb 2019
Response from Angela on Feb 7, 2019
We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
楽しかったです。ドライヤー借りれました。
Stayed 2 nights in Jan 2019
Response from Angela on Jan 29, 2019
We're so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

8/10 Good

shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とっても快適でした！
何度か利用しています。 ロケーションもいいですし、、なんといっても、部屋は居酒屋さんの上ですから、一人のビジネストリップなので、とっても便利です。 従業員の方もとってもフレンドリーで、快適でした。また来月利用する予定です。
Stayed 5 nights in Jan 2019
Response from Angela on Jan 22, 2019
We are so glad you enjoyed your stay with us! We will make sure to relay your appreciation to our staff. We truly appreciate your continued patronage and will do our best to exceed your expectations. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and we can't wait to have you back!

6/10 Okay

Verified traveler

アクセスも良く、部屋は清潔に感じました。一人で数泊するのにコストを抑えたい方に良いと思います。
Stayed 2 nights in Nov 2018
Response from Angela on Dec 4, 2018
We are so glad you enjoyed your stay with us! Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope to see you again soon!

8/10 Good

Jing Tau

Liked: Staff & service
Stayed 3 nights in Sep 2018

6/10 Okay

M, Tokyo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
good location
It takes 15 minutes to Greenbelt, and there are some restaurants around the hotel. The receptionists are always there for 24 hours, and their service was good. But the shower in my room wasn't working, and they said it would be fine next today, but it didn't work during my stay...
Stayed 5 nights in Sep 2018
Response from Angela on Sep 27, 2018
We are so glad you enjoyed your stay with us! We will make sure to relay your appreciation to our staff. For future reference, you may approach our front desk and they will gladly assist you with fixing the shower or transfer you to another room. Please let us know how else we can improve on your next visit. Thank you for choosing Spaces by Eco Hotel and hope you decide to stay with us again so that we may better serve you.