Ratings based on 181 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby AL from Houston
Friendly staff, good accommodation.Posted Dec 3, 2013
Pros: Location. Very good security.
Cons: More towels in room.
Location: US Embassy. Shopping mall for incidentals. Near Rizal park.
Stayed for 6 nights and found the staff to be friendly and attentive.
for Everyoneby A verified traveler
Posted Nov 20, 2013
for Everyoneby A verified traveler from California, USA
High value hotel in MalatePosted Nov 13, 2013
Pros: Pool and terrace Lounge on top floor
Location: Gritty, but not particularly dangerous
I had never stayed here before, but it looked to deliver a very good hotel at a very good price. I was not disappointed and will stay here again. A little dated, but the hotel is still in very good shape with obvious good maintenance. Room was very comfortable with very good views. Everything worked and was spotlessly clean. Staff couldn't have been nicer, always greeting me with a smile and a hello. Two features stood out: a very nice pool and terrace, and a surprisingly nice lounge on the top floor with good jazz (not sure what the music is other nights) and great views. The neighborhood is a little gritty -- this isn't Makati. But it doesn't seem particularly dangerous -- just more beggars, con men, etc. than some might appreciate. And it is pretty close to the airport; there are a lot of good restaurants nearby (if you want more options than the good hotel food); and there is a large mall about 3 blocks away. There are three 4 1/5 star hotels in the immediate vicinity -- all are good hotels, but this hotel offers exceptional value. I highly recommend it.
for Everyoneby derek from uk
Great hotel-good locationPosted Nov 12, 2013
Pros: location,swimming pool and top security.
Location: great nightlife and some good places to find a great meal and a drink. Near a great Robinsons mall.
we have stayed at this hotel 6 times,and it is always a great place to stay. Great food,good security and fab staff.
for Everyoneby A verified traveler
Will not returnPosted Nov 2, 2013
Pros: room was clean
Cons: customer service
Location: don't know hotel did not recommend any outside activities.
The hotel good for a first time stay in Manila. I have stayed in other hotels that where friendlier and serve visitors better.
for Everyoneby Ros from KSA
Love the DiamondPosted Oct 15, 2013
The greatest experience you can have. Truly remarkable, from breakfest to room service. The staff is top notch. Hats off to the Diamond hotel.
for Everyoneby MJU from Australia
Good hotel to take a breakPosted Oct 7, 2013
Pros: How staff went out of their way to assist.
Cons: Reduce the upgraded pricing....it does not justify the food presented
Location: Too distant from shopping malls and other tourist attractions.
Hotel staff went out of their way to accommodate my wife and I. The room upgrade, I think was too pricey for the room amenities and food (breakfast/afternoon tea/beverages) included.The breakfasts were delicious in general but missed out on variety for the upgraded price, compared to the other 4 and 4.5 star hotels we recently visited abroad prior to booking in at the Diamond Hotel.The Hotel is located a distance from tourist and business attractions which necessitates utilising a Cab or Hotel transportation, the latter came at a price or unless you feel like walking for a while in the balmy heat and humidity of Manila. The concerning (putting off) part was that each guest were subject to security measure at the entrance (a general phenomenon in the Phillipines) which already dampens the feeling of how secure one should feel in an institution such as the Diamond Hotel. Never the less, a good hotel to relax and recoup in for a few days.
for Everyoneby Mario from Sydney
god locationPosted Oct 5, 2013
Cons: the Wi-Fi in all the rooms
no good for wi fi need go down stairs' to received your email and if you want Wi-Fi in the rom they will charge you 1000 pesos per night extra
for Everyoneby S.A from MIDDLE EAST
excellent choicePosted Sep 29, 2013
Pros: its very close to mall ,, 5mints by walking,, night life its not far and they gave me elite plus up grade,,,
Cons: the pool close 9 pm,, it should be till midnight
Location: it is close to star city park,,, cross street from beech,, very good place
I had my 1 week vacation in this hotel,, It was a wonderful time,, best vacation ever
for Business Travelersby A verified traveler from Kaohsiung
Good servicePosted Sep 7, 2013 on Hotels.com
Room is clean. Service is good. Better than expected!