Ratings based on 944 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Green Cove Springs, FL

Renovation in the works

Posted Aug 1, 2015
Pros: Spacious rooms, great staff, location, lobby
Cons: Rooms need to be updated
Location: Well placed near to many malls in Makati, good western dining options close to the hotel like Outback Steakhouse, Buffalo Wild Wings, etc)
Dusit Thani is currently going through a renovation period. If the rooms of the future follow in line with the grand reception/lobby area following the facelift of this hotel, it will be well on its way to a grand place to nestle down in the heart of Makati. The rooms while very spacious and comfortable are indeed rather tired in current state. The TV in the room was rather dated and small, some of the room furniture felt a bit out of place, slight wet-mildew odor on the assigned floor though not in the room...perhaps are area that was subject to a water issue, bed was slightly firm. Hotel has great potential, the staff are top notch and a good location in Makati. I am not sure if the club level is perhaps already renovated. No issues with any construction noise during the stay. The hotel has the keys to being a great contender but as of July, 2015, was still a work in progress.
4 out of 5
Recommended
for Everyone
by A verified traveler from jpn

スタッフ

Posted Jul 31, 2015
Pros: スタッフの対応
Cons: トイレをウォシュレット付きに
Location: ショッピングセンターが近く、スーパーや軽食店が安い。朝食には最適(地下のフードコート)
到着日に、外出先でトラブル発生しましたが、スタッフの対応が素晴らしくとても良くして頂きました。部屋のリフォームをしている階で、そのことのアナウンスが無かったのは残念でした。部屋自体は、ホテル自体が古いので設備が古いのが残念です。ベッドは、キングサイズをシングルユースで快適でした。
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Yokohama

設備

Posted Jul 31, 2015
Pros: ロケーションと交通アクセス
Cons: バスルームをリノベートしてほしい
Location: マカティのショッピング、食事スポットが集中している
設備が古く、特に水回りがよくなかった(水はけが悪い)。 従業員の対応はよく訓練されていて、よかった。 現在リノベーション中で、対象階がエレベーターのアクセスが悪い。
1 out of 5
by A verified traveler from Pittsburgh

Unbelievable!

Posted Jun 16, 2015
Pros: Great location! Across the street from the mall.
Cons: Revamp the business center.
Location: Glorietta, Greenbelt and SM are all nearby. The light rail is also right across the street and the Hotel is right off EDSA if you are driving.
I needed to print boarding passes and here is the experience. First, the business center is sponsored by Etihad, which I think is a great idea if it leads to a better experience. But unfortunately, that is not the case. First is the cost - to use an old, slow computer in the business center was $9 minimum. Then printing the boarding pass was $6. Apparently, part of the Etihad sponsorship is to make the business center feel like a desert! It was 85 degrees! And when I asked if they could turn on the air conditioning, they said it was on and working. When I asked for a bottle of water, I was told that was only for Etihad customers. Overall, I had a terrible experience. Additionally, the business center was only open from 9 am to 6 pm, so if you arrive late and fly out early, which is often the case, you can't even use it. Regarding the rest of my stay, the hotel is very dated. I am sure at one point, it was a very upscale hotel, but now it just feels tired.
2 out of 5
by A verified traveler

Ihn die Jahre gekommen, äusserlich eine Bruchbude

Posted Jun 10, 2015
Schlafkomfort null, Rückenschmerzen garantiert! Alte Zimmer und seit fast 2 Jahren eine Baustelle.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Japan

ビジネス街の中にあるホテル

Posted Jun 8, 2015
Pros: ビジネスにもプライベートにも便利な点。
Cons: 浴槽の設備。水とシャワーの切り替えが不十分で、どちらからも水が出てくる。部屋の改装中で、騒音が気になった。
どこに行くにも便利な立地で利便性に優れているが、建物は古い。 朝食付きのビュッフェで、ゆったりとできる点は良かったが、フルーツを含めもう少し種類が多いとなお良かったのではないか。南国の良さを生かしたフルーツなどのバラエティが特色の一つにもなる。
3 out of 5
by A verified traveler from Grafton, Wisconsin

Used to be my favorite Makati Hotel

Posted Jun 2, 2015
Pros: Close to the airport.
Cons: Continue the ongoing renovation.
Location: Within easy walking distance to malls, restaurants and a grocery store. Easy access to taxis.
I have stayed at the Dusit many times over the past several years and I returned for a 4-night stay because of the outstanding location and the friendly staff. I arrived at around 2:30pm and was told the room I booked with a king size bed was not available and I would be given a room with two single beds. This has happened to me before (at this hotel) and as I did in the past, I told the receptionist that I really wanted the king size bed. After a couple of minutes, I was given room 1111 and was told they would stock the mini bar later. The room had a worn-out bathroom and a poor temperature control system for the aircon, as well as the dirty carpet that I have come to expect. They never stocked the mini bar which was a good thing because I was able to store items that I purchased from the nearby grocery store in the refrigerator. The place is under renovation so it can move on from the Dusit Hotel Nikko era (its previous name) which is a good thing. However, due to the proximity of my room to the construction, the noise was really annoying during the day. Also, due to the construction, access the 11th floor was limited to only two of the five elevators. Due to the declining condition of the rooms, I'm on the fence whether or not I'd recommend this hotel to others. I suppose if I got a Three Star price I would stay again. Tip: If you do book, I recommend using the laundry located behind the SM Mall, as it is significantly cheaper than what the Dusit charges
5 out of 5
Recommended
for Everyone
by A verified traveler from new Jersey

Nice hotel

Posted May 18, 2015
The view from the hotel is very nice and close to stores. ...
4 out of 5
Recommended
for Everyone
by A verified traveler from 岩崎

安心して宿泊できるホテルですが、近隣に新しいホテルがオープンしているため、多少の老朽化は感じます。

Posted May 14, 2015
今回の宿泊部屋では、近くの部屋で室内工事のため早朝より騒音が気になりました。ベッドの横に耳栓が置いてある意味が翌朝に理解できました(笑)
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very nice hotel.

Posted May 13, 2015
Excelente hotel. Sumptuous breakfast. well manner stuff. Good gim. Definitely we will revs it.