Ratings based on 118 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from san francisco
Best place to stay in ManilaPosted Sep 9, 2014
While I was waiting for a friend on the lobby, a suited gentleman approached, smiled snd introduced himself as Patrick Schaub the General Manager of the hotel. He told me they keep working improving their services. I told him that it is perfect. Shangrila is my home whenever I'm I'm Manila.
for Everyoneby A verified traveler from doha
excellent location!Posted Jul 10, 2014
Pros: the location,the hotel itself,the foods and its price the friendly staff
Cons: the security guard working outside the hotel should properly oriented and good signage should be properly installed
Location: shopping shopping shopping eating eating eating
nice staff,very helpful!big swimmimg pool and my daugther and husband enjoy a lot.nice foods at reasonable price. easy accessable to mrt station and shopping malls.good stay and very relaxing.
for Couplesby Wayne from Melbourne
Top NotchPosted Apr 17, 2014
Location: heaps of shopping and pool activities
Truly great stay with the best staff in the business
for Everyoneby Jim from Los Angeles
Old Fashioned Elegant ServicePosted Apr 7, 2014
Pros: Clean, Beautiful and elegant.
Location: Great restaurants and Pool/Spa in the hotel. Great malls and shopping
I don’t think that I have ever stayed anywhere where each and every staff member was so courteous and polite. We were made to always feel that we were very important. I can’t wait to go back again!
for Everyoneby Dave from U.S. and Saudi Arabia
Hotel great proximity to Malls for shoppingPosted Apr 2, 2014
Hotel us located next to SM Mega Mall which I great for shopping. Rooms are clean and the staff is friendly and courteous. My only complaint is that the bathrooms are rather small for the rooms we paid for in the Horizon club. Outside of small bathrooms the food and service is well worth your stay.
for Everyoneby Kris from New York, NY
Edsa Shangri LaPosted Mar 23, 2014
Pros: Decor, Comfort, Cleanliness, Friendly Staff.
Location: i was there on business so I was not able to tour the area.
Wish I could have stayed longer! I was in Manila for business only for 1 1/2 days. My time at the Edsa Shangri La - was very pleasant. The overall decor, comfort, freindly staff, great food - made it a great stay.
Recommendedby A verified traveler
all goodPosted Mar 9, 2014 on Hotels.com
comfortable and friendly staff
Recommendedby Me from So Cal
Excellent hotelPosted Mar 2, 2014 on Hotels.com
Well done and very comfortable. The service was outstanding.
for Everyoneby A verified traveler
Nice hotel great food.Posted Jan 31, 2014
Great hotel its near to everything you want to include shopping and transportation.
for Everyoneby Well traveled from ON
Excellent HotelPosted Jan 14, 2014
5 star all the way. Buffet is awesome. Close to shopping mall.