Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by DANIEL from Los Angeles

Good location

Posted Mar 12, 2015 on Hotels
I was here last year and this hotel is so convenient for us The food is good and service wonderful.The rooms are clean
Comment from Hotel Management
May 16, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing to us your wonderful review and for always choosing to stay in our hotel. It gives us joy knowing that you were able to enjoy your stay. we appreciate your comments about our rooms, food and service rendered. We can't wait to serve you again soon! All the best, Executive Assistant Manager
4 out of 5
Recommended
for Couples
by Queico from Curitiba PR

Confortável com excelente atencao do Staff.

Posted Mar 1, 2015 on Hotels
Apesar de informar antecipadamente que chegariamos depois da meia noite, a situacao se agravou devido ao atraso de 2horas do nosso VOO Kuala Lumpur > Manila. Usamos o TRANSFER (pago) do próprio hotel. Ao chegar na recepcao 3:00 AM, a decepcao. Haviam vendido nossa suite. Para consertar o problema, nos hospedaram no Hotel Marco Polo numa suite divina, valeu. Ao meio dia foram nos buscar para entao nos hospedar no hotel reservado. Nos deram uma suite excelente, um jantar no Restaurante 7 Corners do Hotel Crowne Plaza e um Late CHECK OUT para as 4PM. Mencao especial para o Mr. Jordan. Parabens.
Comment from Hotel Management
May 9, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing to us your experience. We are delighted to know that you had a great stay with us despite the flight delay you've experienced. It was great to learn that you were able to enjoy the facilities and the services rendered. We will share this to everyone, and to Jordan who will find this a source of inspiration to keep up the great work! We can't wait to serve you again on your next visit. All the best, Executive Assistant Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Manitoba, Canada

good, comfortable hotel next to shopping malls

Posted Feb 28, 2015
Pros: good location for shopping and in terms of restaurants
Cons: some rooms' bathrooms need upgrade due to leaking taps
Location: great location for shopping as well as restaurant options
good family oriented hotel, good facilities and friendly staff
Comment from Hotel Management
Mar 6, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. We appreciate that you have taken the time to write us your feedback. We have taken notes and we thank you for your valuable suggestions which will help us to identify areas of improvement. We look forward in serving you again soon! All the best, Executive Assistant Manager
5 out of 5
Recommended
for Business Travelers
by Darren

This traveler left a rating score only Posted Feb 27, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Abraham from New York City

Great service, great place to stay. Relaxing!

Posted Feb 24, 2015 on Hotels
The staff was very accommodating and helpful. They also acknowledged my gold membership and gave me a fruit platter and free internet. I had an extra friend with us. They provided another bed for a fee, which I think is reasonable. I got to try their complimentary Gold's gym. It was good enough fort workout needs. Overall, I enjoyed my stay here and would recommend this place.
Comment from Hotel Management
May 2, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Many thanks for taking the time to share to us your experience. It was great to hear that you enjoyed your stay with us and that you were satisfied with the hotel facilities and service rendered. We really appreciate your recommendation. We look forward in welcoming you back soon! All the best, Executive Assistant Manager
4 out of 5
Recommended
for Couples
by A verified traveler

love it but,...

Posted Feb 7, 2015 on Hotels
I love the hotel. Big rooms and close to the mall. But it needs room upgrade. The carpet, paint and linens are old. You need to keep up with the new hotels close to your location. With the upgrade, this hotel will be superb!
Comment from Hotel Management
Apr 18, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing this to us. We appreciate your comments about our spacious rooms and nearby facilities. We have taken notes about your suggestions which will help us to identify areas of improvement. Rest assured that I will share this to the team. We look forward in welcoming you back again. All the best, Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Hotel is very convenient to shopping mall.

Posted Feb 1, 2015
Our housekeeper "Arnold" was an awesome man with a great work ethic.
Comment from Hotel Management
Mar 6, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us your feedback. Our staff is truly the gem of Holiday Inn Manila and we are delighted to know that Arnold was able to make you stay a great one. This will be shared to the team who will find this a source of inspiration to always keep up their excellent work. We can't wait to serve you again soon. All the best, Executive Assistant Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

オルテガスに用がある人ならお勧め

Posted Jan 29, 2015 on Hotels
マニラの中心がどこかは難しい問題だが、観光客の多いマカティエリアや海岸通りからは離れた、オルティガスと呼ばれる内陸部、もう少し行くと行政の中心ともいうべきケソンシティだから、オルティガスも場末というわけではない。メガモールやADB(アジア開発銀行)が有名だが、このホテルはロビンソンショッピングモールという、これもまたマニラでは大手の商業施設に隣接している。そのショッピングモールとは3階、4階で繋がっていて、雨が降っても行き来できる。 ホテルのクオリティに関してはマニラをばかにしてはいけない。このクラスだとヨーロッパやアメリカのホテルよりずっと良い(貧乏旅行用のボロホテルは街にあふれているがそういうのは別)。 またフィリピン人のホスピタリティは世界的に認知されている。日本とはまた違ったおもてなし感ではあるが、悪くはない。 先に述べたように、立地的に観光には余りなじまないので日本人客は余り多くない。中国人と裕福そうなフィリピン人が目立つホテルである。
4 out of 5
Recommended
for Families
by JONATHAN from BELGIQUE

Tres bon hotel rapport qualité/prix

Posted Jan 11, 2015 on Hotels
Hotel avec beaucoup de facilité Quartier bien situé pour toutes les connections Chambre spacieuse et lumineuse
Comment from Hotel Management
Mar 21, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for raking the time to write us your feedback and for choosing to stay in our hotel. We are delighted to know that you enjoyed our facilities and the location of Holiday Inn Manila Galleria. We look forward in welcoming you back soon! All the best, Executive Assistant Manager
4 out of 5
Recommended
for Families
by JONATHAN from BELGIQUE

Hotel agreable et bonne connection avec le mall

Posted Jan 11, 2015 on Hotels
Sejour en famille et quartier avec beaucoup d'atouts Tres bon rapport qualité/prix
Comment from Hotel Management
Mar 21, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Many thanks for taking the time to write us your review. We are pleased to know that you and your family had a great stay with us and you were able to enjoy the nearby facilities. We hope to serve you again soon! All the best, Executive Assistant Manager