Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Accessible to malls, banks, and transpotation.

Posted Apr 6, 2015
Pros: Almost everything!
Cons: The room keys and elevator.
Everything's almost perfect except the room keys, almost everyday when getting inside the keys doesn't work. I have to call fir assistance which was very inconvenient as one elevator is under renovation/repair so it really takes a while. But i must say, i am satisfied with the amenities, the polite staff and security guards, very helpful.
Comment from Hotel Management
Apr 8, 2015 by Julia, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for your kind words and for sharing your experience with us. Especially your comments about our staff, they will truly appreciate this and will find this a source of inspiration to always do their best. However, I am deeply sorry for the inconvenience with regards to your room keys. We hope to be able to continue in providing you excellent service on your next visit. We can't wait to welcome you again! All the best, Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
Close to the mall. Staff are friendly and courteous.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Nyon, Swtizerland

Convenient to the Conference

Posted Mar 30, 2015
Pros: It is comfortable, well-maintained and very close to a number of good shopping venues, and restaurants. It is a thirty minute drive from the airport.
Cons: The Western food in the breakfast buffet, and the elevator service.
Location: Shopping is excellent and not to far from Manila sights.
The Holiday Inn Galleria was the the perfect place for us to stay for our conference in the Pasig area. Its was literally across the street and a two minutes walk. It is a middle-aged hotel that is well maintained. The staff was very attentive, service oriented and very friendly. Overall is as a positive experience and satisfied our needs
Comment from Hotel Management
Apr 6, 2015 by Julia, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Many thank for sharing to us your experience. It was great to hear that the location of our hotel is near the conference you attended and that it was very convenient for you. I am pleased to know that you were satisfied with the services provided. We can't wait to serve you again on your next visit. All the best, Executive Assistant Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Manitoba, Canada

good, comfortable hotel next to shopping malls

Posted Feb 28, 2015
Pros: good location for shopping and in terms of restaurants
Cons: some rooms' bathrooms need upgrade due to leaking taps
Location: great location for shopping as well as restaurant options
good family oriented hotel, good facilities and friendly staff
Comment from Hotel Management
Mar 6, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. We appreciate that you have taken the time to write us your feedback. We have taken notes and we thank you for your valuable suggestions which will help us to identify areas of improvement. We look forward in serving you again soon! All the best, Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Hotel is very convenient to shopping mall.

Posted Feb 1, 2015
Our housekeeper "Arnold" was an awesome man with a great work ethic.
Comment from Hotel Management
Mar 6, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us your feedback. Our staff is truly the gem of Holiday Inn Manila and we are delighted to know that Arnold was able to make you stay a great one. This will be shared to the team who will find this a source of inspiration to always keep up their excellent work. We can't wait to serve you again soon. All the best, Executive Assistant Manager
4 out of 5
Recommended
for Families
by JONATHANfrom BELGIQUE

Tres bon hotel rapport qualité/prix

Posted Jan 11, 2015 on Hotels.com
Hotel avec beaucoup de facilité Quartier bien situé pour toutes les connections Chambre spacieuse et lumineuse
Comment from Hotel Management
Mar 21, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for raking the time to write us your feedback and for choosing to stay in our hotel. We are delighted to know that you enjoyed our facilities and the location of Holiday Inn Manila Galleria. We look forward in welcoming you back soon! All the best, Executive Assistant Manager
4 out of 5
Recommended
for Families
by JONATHANfrom BELGIQUE

Hotel agreable et bonne connection avec le mall

Posted Jan 11, 2015 on Hotels.com
Sejour en famille et quartier avec beaucoup d'atouts Tres bon rapport qualité/prix
Comment from Hotel Management
Mar 21, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Many thanks for taking the time to write us your review. We are pleased to know that you and your family had a great stay with us and you were able to enjoy the nearby facilities. We hope to serve you again soon! All the best, Executive Assistant Manager
4 out of 5
Recommended
for Families
by jormafrom Helsinki

pitstop

Posted Jan 11, 2015 on Hotels.com
i like the hotel even it is little old and have been many user, but overall it is nice place
Comment from Hotel Management
Mar 21, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for writing us your feedback. It gives us pleasure reading that you like our hotel. We appreciate you for choosing to stay with us. We look forward in welcoming you back soon! All the best, Executive Assistant Manager
2 out of 5
Recommended
for Families
by Marigoldfrom Los angeles california

Not going back it is not worth it.

Posted Jan 8, 2015 on Hotels.com
I ask for a non smokng room but the room they gave us smells cigarette.
4 out of 5
Recommended
for Families
by matsfrom Stockholm

As expected from Holiday Inn

Posted Jan 7, 2015 on Hotels.com
Nice hotel with superb breakfast buffet, a little far from airport but it was the only hotel available with short notice on new years eve
Comment from Hotel Management
Mar 21, 2015 by Aimee, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us your review. We are delighted to know that you had a great stay with us and that you were happy with our buffet breakfast, and the hotel itself. We are honored that you celebrated the New Year's with us. We look forward in welcoming you back. All the best, Executive Assistant Manager