Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice water theme hotel

Posted Aug 27, 2014
Hotel needs to be maintained better. Hotel name sign needs to be repainted desperately.
5 out of 5
Recommended
for Everyone
by A verified traveler from Petaluma, CA

Aqua H20 Room was great!

Posted Aug 24, 2014
Pros: The accessibility to many different things.
Cons: I wanted to stay a few more days. After talking to the front desk I found out that if you go through expedia.com you pay about half as much as the fro
Location: Great location for kids. A few minute taxi ride to the Mall of Asia.
I stayed for two days. Great time. The staff were friendly and I got my room upgraded for free the first night.
4 out of 5
Recommended
for Everyone
by A verified traveler

i feel there good service nice hotel.

Posted Aug 24, 2014
hotel fd staff are very pleasant they are all speaking english even if we know how to speak tagalog, rooms are clean and request to clean my rooms was emidiately granted its just that the blackout curtain in aquarium automatically open during 6am which disturb our good sleep and even if we close it again its still automatically open but overall its a very nice hotel.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel.

Posted Aug 19, 2014
Pros: Very friendly and accommodating staff.
Nice hotel and friendly staff. I lost my room keycard and I had it replaced without any hassle, for free.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to a park

Posted Aug 15, 2014
Upgraded us to premier suite for free! Staff were really good!
4 out of 5
Recommended
for Everyone
by A verified traveler from elk grove

Unprofessional staffs

Posted Aug 13, 2014
It must have been a perfect stay that I wanted to extend my stay instead of going to other hotel I inquired if they can do it but unfortunately they told me to pay higher room rates with same room? ! And didn't even give u options but just walked out. !! I approached her the right n nice way she should communicate the right way!!! Where's the customer first value?
4 out of 5
Recommended
for Everyone
by A verified traveler from PNW

Aqua room stay

Posted Aug 3, 2014
The aqua room is small but overall it was a great experience. The hotel is connected to the ocean park . We enjoyed looking at the fish. It was very relaxing!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando Florida

Nice hotel very modern spotless clean

Posted Jul 24, 2014
From check in to check out very courteous fast.the aqua room was very impressive with tropical saltwater fishes.only bad side is to get around the city and shopping mall you need a taxi, not walking distance .has a nice view of manila bay from the restaurant .buffet is good a lot of choices.
4 out of 5
Recommended
for Everyone
by A verified traveler

H20 stay

Posted Jul 20, 2014
Pros: Hotel was recommended by a friend who has a child. This hotel is good for families.
Cons: In the suite, a handrail should be installed by the steps in case of anyone slipping can grab a hold.
Location: Seaquarium, seal ion shows and other aquatic activities are near by.
Very interesting. The attractions were great and entertaining.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

relaxing stay

Posted Jul 15, 2014
Nice Hotel just beside the Manila Ocean park perfect for family visiting the ocean park. food is good at makan makan restaurant even the buffet breakfast is nice plenty of food to chose. room is nice especially the room with jacuzi. staff is good and polite