Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified traveler
Noisy place, Uncomfortable roomPosted Sep 25, 2014
Cons: Bed and beddings, wall paint. There is kitchen but there is no utensils at all. So it is useless.
The hotel photos looks like the photo shop work. I was disappointed with hotel condition. Bath tub drainage was not working. I called the reception. They sent a guy who was not able to fix it so he just lifted little bit up so water can slowly drained. During my 3 days stay they did not fixed it. I placed tooth brush to lift it up so I can take bath. WIFI was very unstable. You cannot do anything as it disconnects very frequently. You can hear outside traffic noise in your room, and there is no blackout curtains. Curtains does not close properly either.
for Everyoneby A verified traveler from greece
near robinsons mallPosted Jul 27, 2014
the staff are courteous and friendly.clean and near the mall area
for Everyoneby Phil from Perth, Australia
Great value for money.Posted May 19, 2014
Pros: The staff, all of them
Cons: Rooms are looking a little old, could use a makeover
Location: Location is great as it is so close to Robinsons Mall, close to LRT and not far from Manila Bay
The staff here at the Kimberly are the best in Manila. Always smiling and eager to help. The hotel could use an upgrade but it is definitely the best value hotel in Manila. I have stayed here a lot of times and I consider the people here to be my extended family. They remember me when I come back every time and make my stay that little bit more enjoyable. The management should be proud of every one here as they represent the hotel with pride and professionalism.
for Business Travelersby I Edralin
Posted May 2, 2014 on Hotels.com
for Everyoneby Jeffery from San Diego
Awesome Hotel, Great ValuePosted May 2, 2014
Pros: Room comfort
Location: Robinson Mall, also not far from airport
What a wonderful hotel, room was spacious and very comfortable and spotless, bed was comfortable, room had lots of amenities and a fully stocked refrigerator with very reasonably priced items, wifi was great, staff was extremely polite, professional, and quick to take care of my needs, downstairs restaurant was great and had breakfast and dinner there, only a few blocks from the enormous Robinson Pedro-Gil mall which was a treat in itself, the neighborhood around the hotel looks a little run-down but do not let that fool you, it is safe and is just an older part of town with lots of foot traffic and street vendors - just part of the culture and I found it fun and fascinating, love this hotel and will be my hotel of choice for future stays
for Everyoneby James from Virginia
Comfort and QuietPosted Apr 7, 2014
Pros: The upgrade to the restruant and Food plus neatness.
Cons: At this time I can't think of anything.
Location: The location is right in center of Ermita and close to Ribinson's and the Manila Bay so many sights to see.
My room was very comfortable and the air condition was excellent. I have stayed there before and the hotel restraunt has better service and food than before. It's in a great location and close to everything you need. Highly recommend anyone looking for a good hotel and good prices.
for Everyoneby Brian from Calgary Alberta Canada
I would recommend this hotel to anyonePosted Jan 17, 2014
A great and welcoming hotel for anyone wanting to stay in Manila. The staff was great and the food was very fresh. Anytime I had a problem or a question they were right there to quide me along. Need a cab no problem they were there to flag one down. My plan is to return to Manila and when I do I'm staying there again.
for Everyoneby A verified traveler
Posted Dec 6, 2013
for Everyoneby Phil from Australia
Another great stayPosted Oct 23, 2013
Pros: Cost, location, cleanliness and most of all, the staff
Cons: Could use some softer bedding
Location: Close to Robinsons Mall, the L.R.T. and Manila Bay.
Third time this year to stay here. Another great stay with fabulous staff. Disappointed to find out one of the girls on the desk resigned, she was one of the reasons this hotel was a nice place to stay.
for Everyoneby Tom
Nice hotel very cleanPosted Oct 9, 2013
I was very impressed with this hotel. It was clean and the staff were very friendly and helpful. The area outside the hotel is a little rough and ready, but just down the road there is a Robinson mall.