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Reviews of Hotel Sogo Malate

2.5 out of 5
Hotel Sogo Malate
2120 A Mabini Street, Manila, Manila

Reviews

6.8
Rating 10 - Excellent. 19 out of 99 reviews" "
Rating 8 - Good. 30 out of 99 reviews" "
Rating 6 - Okay. 29 out of 99 reviews" "
Rating 4 - Poor. 12 out of 99 reviews" "
Rating 2 - Terrible. 9 out of 99 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente. Fueron 10 días muy agradables.
Stayed 10 nights in Jun 2023

10/10 Excellent

Darrel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rizza
I just want to Thank everyone you guys have a very friendly and helpful staff and compared to other expensive hotel you are way cleaner. If it’s smoke free I said it’s perfect hotel for us. I can recommend you to have a smoke free floor for your non smoker guest. Thank you and merry Christmas
Stayed 5 nights in Dec 2022
Response from Emmithy on Dec 26, 2022
Dear Ms. Rizza, Thank you so much for your positive feedback. We’re glad to know about your great experience with our staff and we’re looking forward to your next visit. Keep safe always and Merry Christmas!Stay safe and have a good day.

10/10 Excellent

Jaakko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fine
Stayed 5 nights in Nov 2022
Response from Emmithy on Nov 18, 2022
Dear Sir Jaakko,We are delighted to your feedback. Its truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back Hotel Sogo Malate. Best Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Emmithy on Sep 30, 2022
Dear Sir / Mam,Thank you for giving us a perfect rating. We are looking forward to having you back the next time you are in the area. Stay safe!

2/10 Terrible

JOHN PHILLIP

Disliked: Staff & service, property conditions & facilities
PRICE IS TOO HIGH. THE WAS NOT SO COLD. NOT WORTH IT WITH ITS PRICE
Stayed 2 nights in Sep 2022
Response from Emmithy on Sep 30, 2022
Dear Sir John, Thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience you had. We’d like to invite you again at our hotel and experience the improved stay.Hoping to see you soon.

8/10 Good

Bernard

Liked: Cleanliness
Stayed 4 nights in Aug 2022
Response from Emmithy Bugnalen on Sep 23, 2022
Dear Sir Bernard, Thanks for the awesome review!We’d love to continue providing great service to awesome guest like you. Come back and see us soon.

10/10 Excellent

Randall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE AND PRICE WAS CHEAP
THE ROOM WAS CLEAN AND NICE AND THE STAFF FRIENDLY AND HELPFUL
Stayed 2 nights in Feb 2022
Response from Emmithy on Feb 16, 2022
Good day! Sir Randall, thank you so much for your wonderful review! We aim to exceed your expectations, and we're glad to hear that you find our staff to be friendly. We hope to see you soon again at Hotel Sogo Malate. Keep safe! Best Regards, Emmithy G. Bugnalen Hotel Manager

4/10 Poor

Earl, Antique, Philippines

Liked: Staff & service
Booked at sogo new hotel Manila, when we got there we found it had been closed for a month before I booked a room. I was not happy, they had us stay at there adults only hotel not a good place to stay when you have your wife with you.
Stayed 2 nights in Sep 2018
Response from Emmithy on Mar 25, 2023
Dear Sir Earl, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
It was a really nice place to stay.
Stayed 2 nights in Jun 2018
Response from Emmithy on Mar 25, 2023
Dear Sir Lan, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

10/10 Excellent

Troy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Mall of Asia and star city
The staff was friendly. There were several movie channels. NIce cool room. It is close to Robinson's mall as well as Mall of Asia. The US Embassy is also near.
Stayed 8 nights in Apr 2018
Response from Emmithy on Mar 25, 2023
Dear Sir Troy, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

2/10 Terrible

REGINALD, NEW ZEALAND

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
ROOM
its a false advertisement, malodorous scent in the room, dirty and disgusting blanket , old/dusty/ noisy Airconditioner, No sense of Privacy - not a sound proof room- you can hear all the noises around and all the activities going on . They dont know about people who booked and paid online before checking In - So disapointing and Upsetting !
Stayed 3 nights in Apr 2018
Response from Emmithy on Mar 25, 2023
Dear Sir Reginald, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emmithy on Mar 25, 2023
Dear Sir Christian, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

10/10 Excellent

Cheryl Talara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fits all Business or Pleasure
Great as it is Close to US Embassy , St Luke's Medical center , CFO Government building , 16-20 minutes to MNL airport , Also has a lot of other places to go within walking distance ,like Manila zoo 5 minutes , Food Excellent , Clean , and service staff Nice , Front Desk Crabby !! hahaha .. walking at night ?? Hmmm ? Eyes wide Open . I would go Back .. and using Hotels.com was the better way to Book . Thank You Have used them many times
Stayed 2 nights in Feb 2018
Response from Emmithy on Mar 25, 2023
Dear Ms. Cheryl, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

2/10 Terrible

Real review, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it
Upon arrival my already booked with Expedia the room there they look at me like I'm from outer space don't even recognize what expedia is even after I show them the confirmation I'm told to wait and then another person comes with the same dazed look it's about an hour before I finally get into the room which is disgusting smells musky and full of smoke it's late so I end up staying anyway check out right away the next morning look at my photos there's the safe broken too we have more chances on getting those things back then getting anything to compensate my terrible stay and you will see how they will reply it will be some generic we're sorry we'll work on it take note when these hotels give those kind of replies it means absolutely they will do nothing and our of no credibility if they were they would reply with we want to compensate and will but you will never see that they have no credibility only good thing the young lady who checked me out was very quick and pleasant but that's the only thing
Stayed 1 night in Nov 2017
Response from Emmithy on Mar 25, 2023
Dear Sir Real, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
This particular hotel is not an ideal hotel for families due to the amount of prostituion in the area. This reflects in the overall service of the hotel. It makes the room service very slow and the noise level is beyond where it should be. If you like microwave food then this hotel is for you. The guys who greet you are very friendly but always looking for a tip. Overall, very dissappointed.
Stayed 2 nights in Aug 2017
Response from Emmithy on Mar 25, 2023
Dear Sir/Mam, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff and convenient to airport . It's just warm around the hallway. But it's great experience. It's me and my husband 1st time to stay. My husband is very empress to hotel. Clean and neat. Friendly stuff. He said he will recommend this hotel to anyone. Its only 1 night but its great experience.Thanks
Stayed 1 night in May 2017
Response from Emmithy on Mar 25, 2023
Dear Sir/Mam, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Terrible!!! The hotel is false advertising... free international call. We stayed for 16 nights and the international call was never available. The internet connection was crappy. It was dropping off every 10 - 15 minutes. Employees cannot remember our food order so many times. Employees kept disturbing and reminding us about checking out early in our stay. The building has old smell. The hotel is beside an establishment where a full bench of ladies are sitting in front of the building in the evening.
Response from Emmithy on Mar 25, 2023
Dear Sir/Mam, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

6/10 Okay

Verified traveler

My friends told me it is a place people go to have quickies. Not so sanitary.

10/10 Excellent

Edelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean and Comfortable
Have in this Hotel more than once and it's very comfortable with friendly staff, across the street from a convenience store. Easy to catch local transportation.

6/10 Okay

Verified traveler

Liked: Cleanliness

6/10 Okay

., .

Disliked: Cleanliness, room comfort
Hotel is close to all amenities
Every hotel's staff tell u a different story... My first day I check in they gave me a room which was not been clean from previous booking. They swap my room then shower head was broken & maintenance guy came to fix then no hot water & no water pressure,Have to wait after 2 days to swap room again. I feel there were no hygiene at all , they don't come to clean bedroom , bathroom. Lucky my partner bought new towels for us. I been using this room for 5 days & not a single day they emptied the bin & change bed sheets. And their core values stand : So good So clean... We are not difficult people but we like they care a bit for us as what we paid for.
Response from Emmithy on Mar 25, 2023
Dear Sir/Mam, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

matt, waust

Liked: Cleanliness, staff & service, room comfort
Okay hotel in malate
Nice for a short stay ,friendly staff. Clean rooms. I had 2 rooms and both okay
Response from Emmithy on Mar 25, 2023
Dear Sir Matt, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

Karl, US

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
was ok
was ok but room smelled of smoke..asked for different room .but said was full..guys came in put some spray in air.but was still smelly..
Response from Emmithy on Mar 25, 2023
Dear Sir Karl, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

6/10 Okay

Verified traveler

Disliked: Staff & service
Good and clean hotel
The hotel was good and clean. I felt unconvinience when I requested towel to room boy but he asked me some money about 40 pesos. I thought all hotel give towell free of charge.

6/10 Okay

Albin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A descent hotel with clean and comfortable bedding. Good mood lightning for evening fun. Wifi wasnt that good. It kept requiring us to sign in which easily gets annoying after the 5th time. The staff doesnt seem to care that much about the customers. We booked a non-smoking room but still got a room that smelled like smoke. And the safe was closed and the staff waa unable to open it. We had to wait 1hour for the checkin because they were waiting for someone to check out and clean the room even though we already had a booked room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Sogo so far
Loved my stay here, other Sogo hotels have been a much less happy experience. The room was spotless, the staff very friendly and helpful.
Response from Emmithy on Mar 25, 2023
Dear Sir / Mam, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

beamer, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good vale hotel in manila
nice clean hotel in malate close to ktv bars and bay of manila
Response from Emmithy on Mar 25, 2023
Dear Sir Beamer, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

6/10 Okay

ian

Liked: Cleanliness, staff & service, room comfort
poor area

10/10 Excellent

edward, King Cove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean so good
Very large room, clean and good location to some very interesting spots in the area. The power sadly went out one night at 1 am and back on at 10 am

2/10 Terrible

Thomas Sater- Mabel Magno, Spokane Washington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOGO Rip Off
sorry I did not have a stay at the SOGO because after paying online and arriving to Manila,, I was told they did not have a record of my reservation. I paid for 2 nights and the hotel called around to see if the other 2 hotels had any information. Nothing was found and the money is gone. The hotel asked if I had a voucher to show my reservation,, that was never mentioned or sent to me. basically,, the hotel is a rip off don't use them.

8/10 Good

beamsy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in Malate
Had to stop off for one night in Malate - arriving late - very friendly reception staff. The room was spacious and clean - and for the price is great value. Breakfast was a small buffet on the groundfloor which was quite sufficient
Response from Emmithy on Mar 25, 2023
Dear Sir Beamsy, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

Bernhard, Berlin

Liked: Room comfort
Disliked: Cleanliness
Good hotel if booked online
Dont forget to book this hotel online otherwise you will pay nearly the double price! I had problems with my booking confirmation when I booked on sunday and wanted to check in on monday noon. They did not get the booking confirmation and made some trouble so better book at least 2 days before you arrive. The rooms are large and pretty good but a fridge is missing (standard room). The bathroom and shower are very old. Air conditioning and TV were working, bed is large and comfortable. About cleanliness: After 3 days I had to ask them to clean my room otherwise they did not make it on their own. The best thing is the good location near to the center including 7-Eleven in front of the hotel and Robinsons Mall at the end of the street.
Response from Emmithy on Mar 25, 2023
Dear Sir Bernhard, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
sogo hotel stay
ok

8/10 Good

Ricky, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value
Super staff

8/10 Good

Edward, Carrollton, TX, USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
So clean....So good
My wife and I had a wonderful and fun stay at SOGO Hotel. Though it was undergoing renovations, it does live up to its slogan, "So clean....so good" theme. Free wifi is offered in every room and have more then one connection point so that you can adjust at anytime. Amenities are offered there in packets in case you may have left something at home. Slippers are also available for the shower room or while in the hotel. Keep in mind, while in Malate, there are many things to do and see in that part of town. SOGO is next door to a bank with a ATM (Bank of Philippines Islands / BPI) and located to the right when walking out or to the left when going in. The room we got on the 5th floor is very nice and they do have an elevator as well. The staff is very nice but please be sure you know some of the local language since not all speak English or Japanese. They do offer free breakfast depending on what deal you may get with the room. Breakfast is a buffet style so eat as much as you like. During my stay, I had six different choices on what to eat, with toast along with coffee, fruits, water, and juices. Room service food is mainly Japanese style (of course) and priced reasonably compared to most. There is also a 7-Eleven across the street and is open 24/7 if you want something else.

8/10 Good

Robert, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Nice hotel good value for the stay.

6/10 Okay

Carissa, USA

Liked: Staff & service
Disliked: Cleanliness, room comfort
A little overpriced
My original reservation wasn't available so the front desk upgraded my room to a deluxe suite. Still, the bathtub was a big disappointment. It wasn't very clean or appealing.

6/10 Okay

Verified traveler

Disliked: Staff & service
Good cheap option Hotel in Ermita/Malate.
Good - cleanliness, rooms, location, price, Wifi Bad - no CCTV for the Hotel and my girlfriend was directed into a taxi driver by the staff, who drove her to a deserted area, and she had to get out and run leaving all her baggage behind, and her handbag. This could be unfortunate but still. - Witnessed two of the staff having to be separated from fighting. - Food is poor quality and you cannot even have a beer in the Cafe - Alcohol is mysteriously only allowed to be served in your room.
Response from Emmithy on Mar 25, 2023
Dear Sir/Mam, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

10/10 Excellent

aniceto acupido, taguig city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i enjoy my stay in the hotel, and have enough rest

6/10 Okay

linda, uk

Liked: Staff & service
Disliked: Property conditions & facilities
okay hotel, but not good location
Expedia was one problem as the hotel did not receive notification and payment from them for our stay. Hotel was only a few mins walk from the esplanade, but in a pretty scary district to walk along through. (Red light). The staff and hotel itself are pleasant and welcoming. There is no bar or restaurant, but they do offer room service. The nearest bar/ restaurant is only a few mins walk away and the food is really nice. Very pleasant staff, but it is obviously a place where the 'ladies of the night' go to get ready for their night of work, as there were always at least 4 making themselves up in the (small toilet) and the bar itself.
Response from Emmithy on Mar 25, 2023
Dear Ms. Linda, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

4/10 Poor

Phuong Pham, Vietnam

Disliked: Cleanliness, staff & service, property conditions & facilities
Outstanding point is location only
Location is good. Hotel inside is quite dark, one of receptionist is unfriendly but the door man is very good. I made the booking via Expedia in morning check-in day and she asked me to go outside to print hotel voucher (she didn't check confirmation email of Expedia at hotel) I had to go in raining. It took 30 minutes to find other hotel to be printed and might pay 70 peso for hotel voucher. Breakfast was poor.
Response from Emmithy on Mar 25, 2023
Dear Sir Phuong Pham, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

10/10 Excellent

Troy/Ramonito/Obet, Dallas Texas and Bamban and Antipolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Very comfortable and safe and reasonably prices. Very nice room and with all the amenities to make you comfortable. WiFi a huge plus. My Friend said he likes the hotel due to the cleanliness. He would like to refer it to his friends. Compared to the Marriott Hotel Sogo is a no brainer.

6/10 Okay

lim, singapore

Liked: Cleanliness, staff & service, room comfort
I like the hotel, and the service is very good .

8/10 Good

Evelyn, UAE

Liked: Staff & service
It was fun because I am with my family.

10/10 Excellent

Neil, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
I could not fault any part of the hotel in service , cleaness, food the staff were allways helpfull and i will have no hesitation staying there again as i will be next week 14/9 to 21/9 thats is how happy i was witht the place its close to everything i needed eg the australian embassy shops restaurants that i like
Response from Emmithy on Mar 25, 2023
Dear Sir Neil, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

Dave, UK

Liked: Staff & service, room comfort
great value
Pros- In Malate not far from airport, Big rooms, Good big bed. Friendly & Helpful staff, Breakfast pretty ok. all for about £25 which is good for mnl Cons- lots of gogo bars to get passed if your walking etc
Response from Emmithy on Mar 25, 2023
Dear Sir Dave, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
One American's point of view...
AC blows straight on the bed and no way to move it... the edges of the room get hot but the bed freezes... this would be ok except my wife if Filipina so she get cold and I'm white so I cook... LOL! The room size is excellent. The internet is ok except it was down 1 of the 3 nights... it's cheaper than other hotels/motels but adequate... Security and Staff did a fine job...Breakfast was adequate as in just good enough...
Response from Emmithy on Mar 25, 2023
Dear Sir/Mam, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

beamsy, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great budget hotel in malate
Sogo was much better than i expected..just a one night stay in manila..my usual hotel was full so tried this budget hotel... I was pleasantly surprised. service and reception very friendly and helpful.. and the room was very clean and surprisingly quiet! although it's a budget hotel .. it was definltely worth the stay and i will come back here in future,,,
Response from Emmithy on Mar 25, 2023
Dear Sir Beamsy, We are thrilled to announce that the newly constructed Hotel Sogo Malate building is now open and ready to welcome you back! As one of our loyal guests, we want to invite you to come and experience our brand new facilities and amenities. From our in-room amenities to our friendly staff, we are committed to providing you with the best possible experience.Our new building features modern design and technology, with spacious and comfortable rooms that are perfect for both leisure and business travelers. We hope to see you soon at Hotel Sogo Malate where you will enjoy our hospitality –So Clean… So Good…Best regards,The Hotel Sogo Malate Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort