Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

エルミタ&マラテ地区の最上級ホテル

Posted Nov 27, 2014
マニラ湾を見下ろす高級ホテル。新聞はこちらから手配しないと来ない。エアコンは故障したが、2-3時間でモーターの交換終了。良く読み込まないと判らない説明文で、帰りに冷蔵庫のソフトドリンク代を請求された。飲んでない分も相当チャージされていたため、それをなしにしてもらったが、20分の時間がかかり、危うく飛行機に乗り遅れるとこだった。 韓国人のセミナー、インド人のビジネス、日本の高齢者のフィリピーナ同伴が客筋。 近隣に日本人経営のKTVが多数。 家族、恋人同士には薦められない。 総合的には清潔でいいホテル。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 茨城県

宿泊費

Posted Nov 24, 2014
最初の画面から予約画面に移ると値段が変わっていた。ホテルの評価とは異なるが、エクスペディアでしっかり管理すべき。
3 out of 5
by A verified travelerfrom Los Angeles, CA

Nice hotel in a not so great location.

Posted Nov 18, 2014
Having been to other Hyatt Regencies on family vacations my expectations were probably to high but first the good; large room, friendly staff, decent facilities. The not so good, the hotel is located in an area more suited for mature audiences so to speak, our room had a stained glass between the living area and the shower but despite the stain anyone showering was visible. This lead to some inventive ways for covering that up. And finally, the hotel casino is an indoor smoking area but the smell is noticeable beyond it (in the lobby, on the 11th floor...) not horibly so but noticeable. I booked there because of the Regency's rep in other areas plus it was conveniently to close to where I needed to be but my next family vacation to the PI wont be booked here.
4 out of 5
by A verified travelerfrom melbourne

Hotel geography

Posted Nov 14, 2014
Pros: The hotel excellent.
Cons: Relocate somewhere else where it's far from ladies for hire. It cheapened the hotel.
Location: Location was poor. Wasn't game to do anything.
The hotel itself is excellent except it's situated in the middle of a red light district. It's a massive put off for locals returning for a relaxing time. I wanted to take my partner for a walk around the hotel but the day/night ladies were not so pleasing.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Palau

Nice location and friendly staff

Posted Nov 8, 2014
Pros: Close to shopping area and some Japanese restrant, walking distance and secure.
Cons: Some of utulities as light switch in bathroom was broken in my room. Maintenance staff should check all room usually.
Location: Good shopping with local friends.
I enjoyed the time in the hotel eventhough lowest price rate room in 8th floor. I would like to check different type room next time, GYM, and swimming pool.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kuwait city

great location

Posted Oct 27, 2014
alot of vendors and biggers aroun the streets. the hotel have a good securty olso
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 和歌山

食事、ショッピング他に便利なホテル。

Posted Oct 9, 2014
Pros: 食事やショッピングが便利な立地です、カジノをする人にとってはホテル内にカジノがあるので非常に便利です。
Cons: 部屋のエアコンのファンの音が眠っているときにうるさいく感じる。
Location: マニラ湾の海岸まではすぐ近くです。
スタンダード ルーム 1キング ベッドの部屋で8階で1週間滞在しました。 部屋の広さは問題ないですが、バスタブとシャワーが同じルームで別々の部屋ではありませんでした、ちなみに以前に滞在した時は別々でした。バスタブも小さいです。 日本人のスタッフは午前中しかいないとのことでした。スタッフは笑顔であいさつもよくします。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

スタッフが親切

Posted Sep 30, 2014
深夜過ぎにチェックインしたにも関わらず、親切丁寧にご対応頂きました。 全体的に清潔感があり非常に快適でした。 残念ながらカジノは時間がなくて行けませんでしたが次回は是非とも。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ws

great location

Posted Sep 26, 2014
great hotel. good staff. poor choice of food in room service.
5 out of 5
Recommended
by toshi

Posted Sep 16, 2014 on Hotels.com
何度も利用していますが、安定した質と快適さを提供してくれるホテル。フロントの対応もGOOD