Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Leen from Arizona

Convenient location

Posted Apr 12, 2013 on Hotels.com
Very nice room. Hotel right across from the mall. Very convenient. Good, courteous service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location, location, location...A+

Posted Mar 11, 2013
Outstanding location! Staff provided excellent service. Property needs to update furniture.
4 out of 5
Recommended
for Everyone
by A verified traveler

Please consider early check ins.

Posted Mar 1, 2013
Cons: Being charged extra for arriving early on the date you are scheduled to check in..
The hotel is in a good location, close to a shopping mall, hospital and most important to me is close to the airport and other vicinity around it. My check in date was on the 27th Jan for a two weeks stay, but because my plane arrived very early morning of the same date i was charged for a half day. Of course when you're in a foreign country and you arrive early you don't want to hang around anywhere except go to the hotel you had the reservations with. I was tired from the long trip so i agreed to pay for the half day charge, the thing that really made me unhappy was, i checked in around 4am Jan 27, and at 8am Jan 28th i was awaken by the hotel front desk to move me into another room. I asked him (front desk guy), that was considered half day already? And i had 2 weeks paid reservations with them.
5 out of 5
Recommended
by Vickie

Perfect meeting place for family

Posted Mar 1, 2013 on Hotels.com
Our experience at Joya Lofts & Towers far exceeded our expectations. After a day of hustle & bustle in the city, it was a welcome oasis of serenity where we could relax in luxurious comfort in our modern, clean and spacious suite. Family members who visited us there were amazed & impressed by its design, furnishings, amenities and service. We made good use of the well-stocked kitchen and even hosted a family gathering/dinner there. The staff were always friendly, cheerful, courteous and professional. We will be back!!
5 out of 5
Recommended
for Everyone
by Charles from Washington, DC, USA

Excellence

Posted Feb 25, 2013
Pros: Location, room size, comfort, service
Cons: No chairs on balcony
Location: Next to Power Plant mall in Makati
Joya is my favorite hotel in Manila. The location in Makati is perfect, the hotel has very good security and the quality of the stay is fantastic..
4 out of 5
Recommended
for Everyone
by Al from Seattle, WA, USA

great hotel to stay for relaxation.

Posted Feb 11, 2013
Pros: clean, quiet & security.
Cons: isolated
Location: no business in near by except a high end mall.
The Hotel is located at a quiet high rise buildings area a little hard to locate; because it is part of the apartment rent out as hotel. There was no taxi cab you can find in front of the building unless you walk a block to the near by high end mall. the mall is a good place to find all kinds of restaurant for lunch & dinner. The breakfast offered by the hotel is served by a small cafeteria with a hand full choose of American breakfast. If you are planing to go to Manila its not a good place to stay in this hotel because of the congested traffic, it will take an hour to two during the rush hours, & cost you a fortune if you take a taxi cab.
5 out of 5
Recommended
by M.

Posted Feb 5, 2013 on Hotels.com
I Stayed in a studio room with kitchen. The room is clean; the staff are friendly. Conveniently located next to Rockwell Mall. Safe environment 24/7.
5 out of 5
Recommended
for Everyone
by Billy from New Zealand

A Gem in Makati

Posted Jan 5, 2013
Pros: convenience factor of having washer/dryer, parking, proximity to mall, and swimming pool.
Location: Joya Lofts & Towers is located inside the secure Rockwell area of Makati. You can take a short taxi ride to other areas of interest in Makati.
I booked this Hotel via expedia and was not disappointed. This hotel is a serviced residence but room amenities and facilities are nearly the same as a reputable hotel chain. The room sizes are above average We booked a studio room but was upgraded to a one-bedroom suite! The room has full kitchen facilities, washer/dryer, wifi router, large bathroom, and newspapers delivered everyday. The hotel has a 25m pool and, although no restaurants, across the road is PowerPlant Mall which is full of dining options. The staff is friendly and focused on good customer service - very evident even though we stayed during the New Year when the hotel was extremely busy. Parking was also provided in a secure basement slot. Overall a nice experience rivalling nearby 5-star hotels.
5 out of 5
Recommended
by Jack

Close to Norwegian embassy

Posted Dec 22, 2012 on Hotels.com
Great hotel,With very good service.Next time i go to Manila i will stay in Joya Lofts and Towers.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Safe, functional, with good staff.

Posted Dec 13, 2012
Pros: Security
Cons: Room size
Location: Modern and commercialized
First time to Philippines so wanted a place that I could count on for safety. The security was excellent, with gated entry and elevator that would only travel to floors granted by room key. Room had a kitchenette, not really what I needed by nice. But room was therefore quite small. Nice view of city from 30th floor. Front desk help was excellent. Had problem with wireless password so had to use direct hardwire connection for internet. Definitely not extravagent, but very functional.