Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015
古いが良いホテルでした。ドアボーイは女性ですが非常に親密でした。セキルティーチェックはしっかりしてますがやりすぎかもしれません。 昔ルティーチェックはしっかりしてますがやりすぎかもしれません。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, Quebec, Canada

Makati Shangri-La

Posted Mar 29, 2015
Pros: The hotel is very near where I had to go. The staff is very nice. Excellent service. Would go back for sure again at the Shang
Second time that I'm staying at the Shang. So friendly. The staff is nice and they really make every guests like if their were home.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and great restaurants

Posted Feb 22, 2015
Pros: Location and very comfortable rooms and great service from staff
Location: Lots of shopping at the nearby mall and boutiques also great restaurants nearby
We had a wonderful time at the ShangriLa ! Each time we come we are not disappointed from reception staff and at check out everyone was always so receptive to our needs. Breakfast buffet as usual did not disappoint :) special thanks to Dian at Front desk reception for exceptional service!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, WA.

Posted Feb 1, 2015
Excellent hotel and location. We had meetings in the business center which was also excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding quality and service

Posted Jan 18, 2015
Shangri-la service is legendary, and the Makati does not disappoint.
4 out of 5
Recommended
for Personal Event
by Richardfrom Michigan

Fabulous Place!

Posted Jan 14, 2015 on Hotels.com
Love the Horizon a Club!
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2015 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

今までで一番高級ホテル

Posted Jan 6, 2015 on Hotels.com
パーフェクトなホテルです。さすがです。 外の音も何も聞こえません。快眠、快適です。 また泊まりたいのですが懐具合と要相談。
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jan 3, 2015
We are very happy and satisfied. Location close to everything.
5 out of 5
Recommended
for Business Travelers
by Justinfrom Washington, DC

Best place in Manila

Posted Dec 24, 2014 on Hotels.com
The Shangri La Makati is the only place I stay in Manila. Rooms are excellent, location is prime, and the staff are unbeatable. Case in point, I was in a hurry to get to the airport on my last trip and left my iPad on my desk. After calling the Shangri La from the airport to ask them to ship it back to the US, they sent someone to the airport to hand deliver it to me before I flew back. Anyone who's done the 20 hour trip from Manila to the East Coast of the US knows how important it is to have your iPad with you to pass the time. The Shang has a customer for life.