Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staycation after moving here

Posted Jun 1, 2015
I was in transit from the USA for over 30 hours and quite haggard. My friends brought me from NAIA at 0500 ish. My initial impression was so favorable and it remained perfect the entire time I was able to entertainment my guests in great comfort. The room was wonderful and the entire staff was uber professional. Like MacArthur; I shall return!
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

清潔なホテル

Posted May 7, 2015
Pros: ベットメイキング、アメニティグッズフルーツサービスなどが良かったです
初フィリピンでしたので治安の良さを考えこちらのホテルにしました その点では正解でしたが ホテル内にいるとマニラにいる感があまりになく もう少し現地を感じたかったかな?勝手な言い分ですが
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015
古いが良いホテルでした。ドアボーイは女性ですが非常に親密でした。セキルティーチェックはしっかりしてますがやりすぎかもしれません。 昔ルティーチェックはしっかりしてますがやりすぎかもしれません。
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Quebec, Canada

Makati Shangri-La

Posted Mar 29, 2015
Pros: The hotel is very near where I had to go. The staff is very nice. Excellent service. Would go back for sure again at the Shang
Second time that I'm staying at the Shang. So friendly. The staff is nice and they really make every guests like if their were home.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and great restaurants

Posted Feb 22, 2015
Pros: Location and very comfortable rooms and great service from staff
Location: Lots of shopping at the nearby mall and boutiques also great restaurants nearby
We had a wonderful time at the ShangriLa ! Each time we come we are not disappointed from reception staff and at check out everyone was always so receptive to our needs. Breakfast buffet as usual did not disappoint :) special thanks to Dian at Front desk reception for exceptional service!
3 out of 5
Recommended
for Couples
by Esperanza from nj usa

makati shangrila services

Posted Feb 20, 2015 on Hotels
front desk not careful or efficient in computations, some nosy bellboys irritating
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, WA.

Posted Feb 1, 2015
Excellent hotel and location. We had meetings in the business center which was also excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding quality and service

Posted Jan 18, 2015
Shangri-la service is legendary, and the Makati does not disappoint.
4 out of 5
Recommended
for Personal Event
by Richard from Michigan

Fabulous Place!

Posted Jan 14, 2015 on Hotels
Love the Horizon a Club!
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2015 on Hotels