Ratings based on 270 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
69% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Phil

hotel unprepared

Posted Jan 21, 2015
Pros: nice sheets and pillows
Cons: facilities
Location: very convenient location. hizon's and jade vine restos still good.
we stayed at the hotel during the papal visit. clearly, they were not prepared for the number of people who checked in. the room we had was newly renovated so it was pleasant. but bathroom had no hot water and there was a leak somewhere so the floor was always wet. wifi never worked. again because it could not handle the 100% occupancy. elevators were slow. check out was chaotic i must say that staff were always responsive and tried to be helpful.
2 out of 5
by A verified travelerfrom 東京

全館禁煙でWi-Fiがほとんど使えない

Posted Jan 6, 2015
Cons: ネットが繋がらない点。
室内は全面禁煙で、喫煙所は建物を出たところにあります。 Wi-Fiの接続がわかりにくいです。接続方法は専門のスタッフの方に教えてもらいました。ようやくネットに繋がったものの、すごく遅い。かろうじてメール受信くらいにしかつかえません。一般のウェブサイトはほぼ、見れないと思います。 立地は最高ですね。チェックアウト後にフロントで荷物を預かってもらい、カジノで遊んで時間調整というパターンにも便利です。
4 out of 5
Recommended
for Everyone
by A verified traveler

親切なホテル

Posted Jan 5, 2015
Pros: 滞在中の利便さ
Cons: エアコンの調節、バス、トイレの改修(バス内がさびていたり、タオル掛けが壊れていたり、壁が落ちていたり全く改修されていません。
今回初めてホテルのドクターに世話になりました。2日間薬をもらい良くなりました。ただし、ホテル全体が冷房にしてあるため、部屋の冷房を切っても部屋が寒かったです。12月はマニラも冬なのです。もう少し、エアコンの調整が効けばもっと快適なホテルになると思います。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 名古屋市

・シャワーの水圧が低く、排水も悪い。

Posted Jan 4, 2015
Pros: ・フリータイムにカジノが出来るためリラックスができる。 ただ初めてカジノをする方は方法が分からないため、説明するパネル等を掲示すればよいと思う。
Cons: ・上記通り。
Location: ・特に無し。
・上記の通りだが、シャワールームの仕切りが短いため、シャワーが洗面のところに流れてしまう。 ルーム清掃関係者については非常に親切であった。
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Singapore

Nice stay but could be better

Posted Dec 17, 2014
Pros: Nice and comfortable room.
Cons: Wifi in room and better breakfast variety
I stayed at Manila Pavilion hotel from 11-12th Dec as a business traveller. Overall the experience was pretty good. I had a free upgrade from Superior room to One bedroom suite which was pretty unexpected. Room was very clean and tidy. I forgot about my travel adaptor and asked to borrow one which was also send to me pretty fast. Only things is the Wifi in room was pretty disrupted and very slow. Didn't enjoyed this part as I hope for better Wifi connection in a 4 star hotel. When i tried to request for a hotel car to airport, the staff didn't quite understand what I was talking about and just call a taxi for me.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom gunnma

security and assist

Posted Dec 15, 2014
Cons: Old rooms need refreshment, The door key to be checked, Every day refleshed to new card.
Not good , old stuff changed, new stuffs not familier
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lawrenceville, Georgia USA

The newly renovated room was so very nice

Posted Dec 7, 2014
Pros: They have really done a good job with the new rooms.
Cons: It was perfect.
Location: I had the typical fever that I get near the end of my journey each year here so did not get to look around much in this area.
I stayed here the last two nights of my trip. I have stayed here many times but this was my favorite mainly because of the hotel room. They have really done a outstanding job with the renovations. Will be returning again and again on my yearly visited to the Philippines.
1 out of 5
by A verified traveler

very bad

Posted Dec 7, 2014
need more renew renew renew renew renew need more renew renew renew renew renew need more renew renew renew renew renew
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 5, 2014
Great and nice hotel. Nice stuff and staff Huge casino place
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Above average.

Posted Dec 4, 2014
Pros: The bed, TV, air-con, a refurbished bathroom & it was close to shops . Also, thought the breakfast buffet was excellent.
Cons: Retrain or replace the staff at the reception desk.
Location: It was very close to Robertson Plaza which was very handy for us..
The accommodation was ok, & the breakfast buffet was excellent. However, I found the staff at the reception desk to be rude & slow.