Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

New World Hotel

Posted Jul 12, 2014
Pros: Location and staff friendliness, their overall attention to details and customer service.
Cons: Upon checking in, they should advise clients if they have any promotion going or upgrades.
Location: Location is close to restaurants, bars and shopping centres.
I always stay at New World every time I visit Manila. It is conveniently located, staff is very helpful, rooms are clean, it's everything you want a hotel to be. I've recommended this hotel to families and friends and, they too, were very happy with their stay at New World.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Beautiful and Luxurious Hotel

Posted Jul 8, 2014
How do I start. I could not believe my eyes when i first entered New World Makati Hotel. This hotel is more than just a 5 star hotel. The renovated rooms are unbelievable that it took my breath away. Yes, it was that beautiful. The staff at New World Makati Hotel are all so professional and attentive. I work in the construction industry on Guam and do a lot of business with hotels on Guam. New World Makati Hotel had surpassed my expectations and blew me away with their service and facilities. Staff and Management of New World Makati Hotel: Thank you for your hospitality and for making my stay there unforgettable. You are part of a wonderful hotel and should be proud. (7/05 ~ 7/07 Room 2115)
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice hotel with a good location

Posted Jun 29, 2014
Pros: We like this hotel because its in a great location, it's a five star hotel. We only stay at the best hotel.
Cons: We'd like to see a change of better treatment on the canine and your food quality & taste on your food during breakfast
Location: Shopping at greenbelt.
We thought that this hotel was worth every penny we spent until we smelled paint so strong that actually trigger my asthma. We understood the problem because the hotel is being renovated and we appreciated that we were moved to a different floor, however we could heard door open & close every 5mins when we tried to take a nap. It turned out our room was closed by the employee's access on the 18th fl. Due to our hectic schedule and fighting the jetlag, we were not complaining to the front office. Another thing, we noticed that this hotel was using canine protection which was understandable for security of its customer however those canine looked so tired, thirsty and overworked. We had stayed in the hotel for 4days and not even once seen water bowl for the canine. And also, as far as we know Beagle can't be used for that purpose. We have nothing against hiring canine guard dogs but we'd hope that the hotel will consider taking care of them better. Five star hotel should behave like a five star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 17, 2014
Pros: Location, facilities, friendly staff. They will accommodate your needs as well.
Cons: Maybe rooms to accommodate families? 1 BR/2 BR suites for families traveling?
Location: Right across Greenbelt. Shopping, restaurants, bars, etc. Right in the heart of Makati
This was a pleasant surprise. I have not heard of New World Hotel until this recent trip to Manila, which now I wish I had. It is conveniently located in Makati, across Greenbelt 3. Very nice facilities, friendly staff. Unfortunately, I was not able to try the breakfast due to an early flight but my family was able to and they loved it. I will definitely come back and stay in this hotel on my next trip to Manila.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Jun 15, 2014
Pros: Cleanliness, fitness center
Cons: NA
Location: Malls above
across street from greenbelt mall, connecting to glorietta, SM, Landmark, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence all around

Posted Jun 4, 2014
Nothing but good things to say, professional, smiling, knowledgeable staff.wonderful experience
5 out of 5
Recommended
for Everyone
by ben from melbourne australia

Great location opposite green belt

Posted May 29, 2014
Pros: Location, staff, facilities
Cons: Internet connection very slow
Location: Great location opposite green belt in makati
New modern rooms were beautiful and nice Worth paying extra for renovated room
5 out of 5
Recommended
for Everyone
by Roger

Great central hotel

Posted May 26, 2014
Pros: Location, breakfast, friendly staff, renovated rooms, great shower.
Cons: Not much
Location: Everything is nearby in Greenbelt
Still my favorite hotel in Manila - everything is good. Great breakfast buffet, super friendly staff, the renovated room are worth the extra. Very much up to international business travel standards.
5 out of 5
Recommended
for Everyone
by Roger

Fantastic Hotel

Posted May 14, 2014
Pros: Location, food, rooms, staff.
Cons: Not much, minor nit on the renovated rooms, I which it was a single leaver on the shower rather than a handle each for hot and cold.
Location: Everything is here, the very best in Manila, shops, restaurants, cinema, parks.
I love this place and always stay here when in Manila. I stayed in one of the newly renovated rooms for the first time. Very nice improvement, While it is not bigger it did feel that way. As always the food is excellent and the staff is friendly and helpful.
5 out of 5
Recommended
for Everyone
by rhizza from japan

nice hotel close to everything you need.

Posted May 10, 2014
I like it very much!!! I will come back again...I like the services and the food...