Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SEOUL, KOREA

한번쯤 가볼만한 호텔입니다.

Posted Feb 26, 2015
Pros: 부대시설, 마닐라베이 옆 위치
Cons: 체크아웃 라인이 너무 적어서 시간이 꽤 걸립니다. 호텔측에선 개선해주셨으면 좋겠고, 여행하시는 분들은 여유있게 시간을 두고 나가셔야 할 듯 합니다.
Location: SM몰 : 여기서 먹고 즐기고 쇼핑하고 다 할 수 있는 어마어마한 곳입니다.
일단 시설이 좋습니다. 마닐라베이 바로 옆에 위치한 터라 완전 시내 중심은 아니지만 한적하면서 호텔 내에서 왠만한 것들을 할 수 있어서 큰 불편함 없습니다. 객실 넓고 화장실이며 부대시설 좋구요. 역시나 유명한 수영장이야 말로 정말 즐겁고 재밌게 놀다 왔습니다.^^ 가격도 그리 부담스러운 가격도 아니어서 한번쯤 꼭 가볼만한 호텔인 것 같습니다.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort away from the hustle of the city

Posted Feb 25, 2015
Love this hotel The staff were amazing and very helpful and friendly The only issue we had was that our room was over the function centre - thus we had music until 10 pm and speaker testing throughout day and late into night
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice for Manila

Posted Feb 20, 2015
I have stayed here a few times, and I find it to be a nice hotel. However, the food here is extremely expensive and just of. The lunch buffet was 4,400 php per person and although there was lots of variety, was not that fresh. Particularly the seafood.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for relaxing stay in city Service not best

Posted Feb 17, 2015
Hotel was perfect. Nice room, nice spa, nice pool Service could be better -massive queue at check in, I felt sorry for everyone in it but I couldn't allow myself to wait for possibly an hour just to check in, after paying USD300 for the room when I booked online -service at Sunset Bar was slow, and staff seemed forgetful at times e.g. when we asked for water or an ashtray. Food took a while as it was prepared in the kitchen inside the hotel and had to be picked up and brought to your table outside -queue again for the dinner bbq buffet -called for aspirin and was routed to the clinic, which took forever. If we were having a serious medical emergency we wouldn't have stood a chance -they finally picked up at the clinic and promised to bring me panadols but never did. Had to call again, wait for call to be answered again, ask for pills again, wait for said pills again. They came but not the pills I was initially promised, they were not Panadols but Biogesic which were weak -booked room for 2 pax but only 1 toothbrush set. Insufficient toiletries stocked in bathroom. Had to ask for more. They seem to assume people only shower once over 24 hrs, and not a proper shower. Maybe because they're French. -nearly impossible to borrow a phone charger, they don't really go the extra mile for a guest unless you insist -plastic glasses at bar that looked yellowish from age
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Korea

outstanding and very nice hotel

Posted Feb 7, 2015
Pros: the room is very clean and the view is to die for.
Cons: greeter at the restaurant needs customer relation improvement
Location: MOA is very close. Like sea food? DAMPA is very close. Nighlife is just across Roxas Blvd.
staffs are very friendly especially at the lobby. staff at the restaurant, especially the greeter, needs some customer relations improvement but other than that, the hotel is SUPERB.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mumbai

Amazing property at a wonderful location!

Posted Feb 5, 2015
Pros: pool, balcony in all rooms.
Location: near mall of asia
totally enjoyed by 2 nights of stay here. is very close to mall of asia and has complementary bus service to the mall. the dinner buffet is exquisite!
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was great..

Posted Feb 3, 2015
Pros: the staff
Staff was great, 10 th floor was superb but we stayed one more night on the 9 th floor and the room looked more like a 3 star smokers room. The buffet at dinner was amazing but the price was high I thought but overall the place is great...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great hotel close to airport and Manila city

Posted Jan 29, 2015
Pros: Very comfortable and well located. Easy to get to from the airport without having to go into Manila City.
Cons: Sale of books and magazines in the hotel shops
Location: Mall of Asia for shopping and dining,
Very nice hotel with excellent facilities, pool, gym etc. Rooms with bay views across Manila Bay and overlooking garden and pool. Conveniently located near to airport but also accessible to shopping - Mall of Asia. Staff are very helpful and friendly. Upgrades to E club can be worth while if you need to have a late check out 4 pm and want to include the extensive breakfast buffet. Food is very high quality but priced for this level of hotel. Likewise drinks.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 愛知県

ゆっくりできる都会のホテル

Posted Jan 28, 2015
Pros: 食事が最高
ジュニアスイートに泊りました。アメニティーがエルメスです。かなり広く快適でした。エレベーターから少し遠かったのが、残念でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manila

Staycation on weekeds!

Posted Jan 21, 2015
Pros: Good view from our room and Very nice swimming pool facilities
Cons: Keep it up
Location: Near Malls and Restaurant
I stayed here for one night. In my overall stay its quite impressive. keep up!