Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
94% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom USA

A Rat

Posted May 2, 2015
Pros: The staff
Cons: Get rid of the rats!!!!!
Location: Did not feel safe, especially at night.
The first night there we had rats in the room. They did not change our room until the second night. The staff was nice, and breakfast was good. The location you felt unsafe, especially at night. I can not recommend the hotel at all. Like I said the staff was good and the breakfast was good,
1 out of 5
by A verified travelerfrom detroit

don't stay here!!!

Posted Apr 30, 2015
Pros: nothing
Cons: working air, shower curtain, closed windows, honor your reservation
Location: noise noise noise
air con doesn't work, our reserved room unavailable, no shower curtain, water shoots everywhere, window don't shut, loud traffic.
5 out of 5
for Everyone
by A verified traveler

Stay in Manila

Posted Apr 21, 2015
Pros: Staff was nice, free breakfast with lots of choices
Cons: didn't like the bed, it was very firm and I'm not use to sleeping on that firm of a bed
Location: the entrance is like down an alley and not well lite
hotel was only a couple miles from the airport but with traffic took about 20 to 30 minutes
4 out of 5
for Everyone
by A verified traveler

Posted Apr 17, 2015
very nice hotel great price pool gym and super breakfast big rooms close shopping mall of asia and more ONLY BAD POINT IS BEDS WERE VERY FIRM (PLYWOOD FIRM) so one thing that i can live with i will stay here again again thanks to all the staff
4 out of 5
for Everyone
by A verified travelerfrom Medicine Hat, Ab

Close to MOA

Posted Apr 17, 2015
Pros: Really the location is perfect. The breakfast was super. The staff are very friendly and attentive to your every needs.
Cons: The shuttle service could be improved. My family noticed a older tourist with a young (13)female. I hope the staff at the front desk does ID checks.
Location: The Baclaran Church is a must see in this area. Within walking distance. Great place to people watch. The street venders are neat to see.
I happened to be flying out of terminal 1 next day. The hotel is quiet. Rooms were comfortable. Within walking ( 2kms) of the Mall of Asia. I didn't make it to the Gold's Gym, but I noticed it almost across the road. Baclaran Church is close by, It is a must see for this area. It is a really very interesting area of Manila. I felt safe walking around at night. We walked to the local Jolibee at night.
4 out of 5
for Everyone
by A verified traveler

Good to stay

Posted Apr 13, 2015
Good experience this is my second time to check in here
5 out of 5
for Everyone
by A verified travelerfrom norfolk, va

Nice hotel close to every thing .

Posted Apr 4, 2015
Very nice place to stay and fast service and very nice staff.
2 out of 5
by A verified travelerfrom Vancouver

Was it worth it? looks good in pictures...

Posted Mar 27, 2015
Pros: The food was good and the outer building was well kept.
Cons: Customer service!! follow up on issues!!
Location: good location for our needs.
Not the best start. My wife waited over 2 hours for the shuttle that we paid for. The driver did not go to the spot we were told in the email confirmation. I had to call from Canada to insist they go inside and get her. My wife ended up having a police officer call them as she was nervous being alone in the airport They still took my money!!! The room was poor, no remote for the tv, very old tv as well. The bathroom only had linen for 1 and there was 4 of us. We were told that more would be coming. didn't happen. Paid for 2 nights and stayed only for 1 night and left in mid day due to disappointment. SAVE your money and stay at the $35.00 hotel if you want this experience. Shame on them for taking my money on a shuttle when I had to force them to get her inside the airport.
5 out of 5
for Everyone
by A verified travelerfrom Baguio

Friendly and attentive staff!

Posted Mar 19, 2015
You get more than expected from the time you arrive till you check out. The staff very attentive to your welfare and travel situations. Always recommending this hotel to fellow travelers.
4 out of 5
for Families
by A verified travelerfrom nevada

breakfast mostly cold,should be warm

Posted Mar 7, 2015
Pros: Good employees,respectful , I believe can be trusted
Cons: We are seniors,we I have seen many seniors coming to the hotel. It would be nice if the foods are warm,hot and tender or sotf food serve.
Location: these is perfect for travelers looking for shopping
Serivices were good , employees very respectful and helpful, clean room,shuttle service on time,near the big mall MOA , I still believe I will stay here on my return.