Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
100% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Pius

Near to Greenhills Shopping mall

Posted Mar 25, 2014
Still under renovation 1st n 2nd floors so at this time it's not good to be there. 3rd floor is the only available area and there's no elevator. Water is not flowing fast. Still it's money's worth.
2 out of 5
Recommended
for Business Travelers
by shezarta from Phils

ok for budget hotel

Posted Dec 11, 2013 on Hotels.com
Bedsheets are feel like dusty.
3 out of 5
Recommended
for Everyone
by Joe from New York City

accessible by public transportation

Posted Nov 26, 2013
Cons: Shower walls have molds. Need to use bleach.
3 out of 5
Recommended
by jZee

This traveler left a rating score only Posted Nov 16, 2013 on Hotels.com
5 out of 5
Recommended
by A verified traveler

T O P is tops

Posted Aug 24, 2013 on Hotels.com
Very friendly and accommodating staff.
Comment from Hotel Management
Nov 9, 2013 by Dear Guest, Hotel Management
Thank you for your comments and choosing The Orange Place San Juan We are looking forward to your next visit in our hotel.
3 out of 5
Recommended
for Personal Event
by Randy from Taiwan

Near Xavier School SJ

Posted Apr 8, 2013 on Hotels.com
My son has an entrance exam in Xavier School SJ and this hotel was in the vicinity.Good overnight stay.
Comment from Hotel Management
Nov 9, 2013 by Dear Guest, Hotel Management
Thank you so much indeed for your Comments and For choosing the Orange Place San Juan, We are looking forward for your next visit in our hotel.
4 out of 5
Recommended
for Business Travelers
by Tim

Posted Apr 4, 2013 on Hotels.com
Comment from Hotel Management
Nov 9, 2013 by Dear Guest, Hotel Management
Thank you so much indeed for choosing the Orange Place San Juan, We are looking forward for your next visit in our hotel.
4 out of 5
Recommended
for Business Travelers
by J from USA

Nice, simple hotel

Posted Mar 29, 2013 on Hotels.com
Very close to Greenhills shopping mall but about 45 mins away from airport. This is a simple hotel with the basic stuff that you need available. Can order from jollibee or McDonald's and they will deliver for free if u order over PHP 200. Kinda hard to catch a cab from hotel but call reception before u head out of your room and they will stand outside and hail one for u. For their price it is a good hotel.
Comment from Hotel Management
Nov 9, 2013 by Dear Guest, Hotel Management
Thank you so much indeed for your Comments and For choosing the Orange Place San Juan. This is to in you that right now the Orange Place San Juan is under the management of NARRA Hospitality Inc. in order to serve you better. We are looking forward for your next visit in our hotel to feel the NARRA Experience.
5 out of 5
Recommended
for Couples
by ivan

all around good

Posted Mar 3, 2013 on Hotels.com
excellent hotel, good staff would stay here again for sure
Comment from Hotel Management
Nov 9, 2013 by Dear Guest, Hotel Management
Thank you for choosing The Orange Place San Juan. We are looking forward to next visit with us. Sincerely, Armando Agusto Hotel Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 1, 2012 on Hotels.com
Would be more enjoyable if the staff had a more efficient system such as: ensuring that laundry service and laundry is picked up as per arrangement; reception assured us that our clothes could be ironed in time for our evening engagement. This did not happen. It was embarrassing that we had to attend our evening function in our crumpled clothes. We also did not receive an apology; then I informed evening reception that we were doing a late check out. He said he would make note of it. Morning staff almost sent the guard to check the room when my son was still in the room changing. She was not informed of our late check out request.
Comment from Hotel Management
Nov 9, 2013 by Dear Guest, Hotel Management
My Apologies for the negative experience that you have encountered from your last visit in which was totally unacceptable. Starting July 1 2013, The Orange Place San Juan is under new management, the NARRA Hospitality Inc. And the are a lot of changes that had happened one of that is our services. Definitely with the new management we assure you that this will not happen again. We are looking forward for your next visit in our hotel to feel the NARRA Experience. Once again my apologies Sincerely, Armando Agusto Hotel Manager