Ratings based on 196 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from sydney
Beautiful hotel, central locationPosted Oct 18, 2014
Pros: Staff were very efficient and friendly, lovely ambience, especially the tasteful effort they put in to pink for October breast cancer awareness.
Location: Green belt shopping and restaurants We did a very interesting half day city/ old town tour
We had a great 3 day stay in this beautiful hotel. Staff so friendly and helpful. Well located in the Makati district, only a short walk to the green belt, good restaurants and shopping.
for Business Travelersby A verified traveler from detroit
Wonderful experience in ManilaPosted Sep 20, 2014
Pros: Service, quality of accommodations.
The hotel staff was extremely attentive and polite. This was a last minute trip and my normal hotel was completely sold out. The hotel desk agent noticed that I was an elite member of a competing hotel chain and asked me about my experiences there; then provided a complimentary upgrade to a full suite so that I could compare the experience to the type of room I would typically occupy. Within minutes all staff knew and addressed me by my name, and we're actually concerned about my needs and experience. When I return to Manila, I'll have to seriously consider the Peninsula over my regular hotel!
for Everyoneby A verified traveler from southend, UK
Business and PleasurePosted Sep 9, 2014
Pros: It has the best lobby I have seen, very grand but welcoming, exotic flowers and Palm trees. To complete the experience was a six piece orchestra.
Cons: Their signature restaurant was being refurbished, but the others were very good.
Location: Makati is a well developed business area. There is a huge shopping centre across the street, with many restaurants and shops of all description.
I travelled to Manila for a business meeting but arrived Saturday evening to enjoy a day off, visiting Taal volcano on Sunday, which was fantastic. I travel a lot and have stayed in many nice hotels and this wax one of the best. Security is tight as they search every car and hand luggage on entry, but this is a minor inconvenience, and I assume necessary. The staff were very helpful.
for Business Travelersby A verified traveler from Thailand
Peninsula an old Grand DamePosted Sep 8, 2014
Pros: Staff friendliness, and location.
Cons: Plumbing system in the room.
Location: centrally located, plenty of shopping malls and Banks nearby. Enteratinement district not far, 30 minutes ride to the airport.
The Hotel shows it's age, the Lobby is still grand but shows its 38 years of operation. the plumbing system in the room could be improved, employees very friendly and accommodating.
for Everyoneby A verified traveler from Perth
Excellent World Class HotelPosted Aug 26, 2014
Pros: Excellent decor, staff are friendly, plenty of restaurants inside the hotel as well as outside.
Location: Close to shops and nightlife in the heart of the business district.
A beautiful hotel in Makati in excellent condition with very helpful staff and all within walking distance of restaurants, shopping centres and nightlife. I can easily recommend this hotel to anyone, it costs a little bit but is worth it a truly classy place
for Business Travelersby A verified traveler from Newport Beach, ca
Peninsula delivers in Manila.Posted Jul 22, 2014
Pros: The rooms are spacious and well designed.
Location: Great location in Makati. Convenient to the airport and really close to the malls.
The Peninsula service is exemplary even before I got here. Days before I was scheduled to arrive, I had emailed and called the hotel with questions, reservations at the spa, car service from and to the airport, etc. and they have been very helpful and efficient. When I arrived, the service continues every bit of the way. It may be the Filipino culture locally as well as the Peninsula brand as a whole. What a great stay.
Recommendedby edna from au
great locationPosted Jul 22, 2014 on Hotels.com
very happy with the security
for Business Travelersby A verified traveler
Posted Jul 18, 2014 on Hotels.com
Recommendedby Mark from Philippines
Excellent as alwaysPosted Jul 17, 2014 on Hotels.com
Impeccable service. You can see the difference between 4 or 4.5 stars and a 5 star hotel with the peninsula. Great job by the staff. Everyone 'owned' my issue and dealt with it themselves, rather than always going to find this illusive 'Supervisor', as is the case with many other high end hotels in the Philippines and around the world. This is the only hotel I will now stay in Manila from now on. Thanks!
for Business Travelersby hmtr
Posted Jul 16, 2014 on Hotels.com