2149 A. Luna St, behind Atrium Building, Pasay, Manila
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I only spent a few hours there to kill some time before my flight later that evening. My stay was quiet and enjoyable. No issues with the room or anything else. It's a short walk to the JAM and JAC Buendia Bus Terminals, which was great for me and relatively close to the airport. My cab fare was under 200 pesos.
Seung
Stayed 1 night in Oct 2019
Response from Aris Dela Torre on Oct 22, 2019
Hi Seung,
Thank you so much for the feedback and we're glad you had a nice stay with us. Hoping to serve you again soon!
8/10 Good
Cliff G
Oct 12, 2019
Liked: Cleanliness, staff & service
Met my needs
To put this review in context I had just arrived after about 24 hours of flying & airports. Sure I was a little cranky but I think I’m being fair.
The Good: the AC is cold, hot and cold running water and the complementary breakfast was tasty and delivered to the room. The staff was also very friendly and helpful with bags and such.
The Bad: the bed is a worn 2 inch foam mattress on a wood platform and I was only able to sleep because I was exhausted. There is no real window just a screened hole in the wall behind a mirror if I remember correctly. The room is a little dated and not welcoming.
It met my needs for the night and was close to the bus I needed to catch the next morning so it gets a good rating for the price.
Cliff G
Stayed 1 night in Oct 2019
Response from Aris Dela Torre on Oct 22, 2019
Hi Cliff,
Appreciate your feedback. We are continuously renovating our rooms to serve our guests the best experience and yes, we will be replacing our mattresses with thicker ones : )
6/10 Okay
Verified traveler
Oct 9, 2019
Liked: Staff & service
It was an okay stay. I stayed here a few times already and I always leave them a comment on how "slippery the bathroom is". Yet, each and every time, it is still slippery, dangerously slippery at times.
Verified traveler
Stayed 1 night in Oct 2019
Response from Aris Dela Torre on Oct 22, 2019
Thank you for the feedback, we'll consider to replace the ceramic tiles we're using on our future renovations.
The stay was good. What could be improved is that on the web it said that airport shuttle would be provided but it was not provided, so that should be corrected.
Maurizio
Stayed 1 night in Sep 2019
Response from Aris Dela Torre on Oct 8, 2019
Hi Maurizio,
We apologize for the miscommunications. We can arrange airport transportation upon prior request.
Thanks
This chain of hotels is good if you are driving your own car, but I wouldn't recommend them otherwise. The rooms are nicely decorated and the food is good, but served as room service only. They don't have a restaurant.
Mark
6/10 Okay
Verified traveler
Oct 24, 2016
Liked: Room comfort
Verified traveler
2/10 Terrible
DW, SC USA
May 7, 2016
Disliked: Property conditions & facilities
Hotel is bad not like the picture
Hotel is not a safe place can not walk around in the streets, got to get taxi to go anywhere, and sometimes cant get taxi to come pick you up , was stuck in hotel several days cause could not get taxi to come there ,the rest of the time had to wait for hours before they come , also hotel not like the picture on site, got a delux queen bed , i am only 5ft 10 inch and my feet hang off the bed , bed was not comfortable, had old pad , hotel is a by the hour for people to have sexin and not very many people stay long there, had to stay over check out time and was charged a day rate for just 2 hours over , would not rrecommend this place to anyone and never stay there again
DW
Hi,
Thank you for your feedback.
Our apologies for the inconvenience, can i get your reservation details? i'll get back on you once we further investigate your concern.
Eugene Colanta
Supervisor
Nice hotel in the Center of Pasay district, rooms are clean and tidy
Breakfast that comes with the room is limited and could be a lot better
Staff are pleasant and helpful
all in all not a bad basic is what it is hotel
Neil
Response from Aris Dela Torre - General Manager on Sep 23, 2015
Good day Mr.Neil,
Thank you so much for taking your time to give us your honest feedback and rest assured it will be well taken by the management to further improve our services : )
We booked for a non-smoking room but we were given a smoking one. The room stinks with cigarette smoke and so filty. The sink was clogged and also the shower drainage. Only one thing is good... The staff and the food.
No complaints really. The bed was clean from what we could see and the over all room was ok. A bit noisy. We weren't expecting it to be a love motel though. And even though it was clean it had a kinda "pay by the hour" feel.
I'll NEVER stay there again!!!
I had a couple friends over to my room to order room service and watch a movie, I was informed they cannot stay more than 15 minutes! If I wanted them to stay I would have to book another room! How are we all supposed to eat together and watch a movie in seoarate rooms! Later I went out to go for a walk, I was detained by the guard and was told I couldn't leave without permission!!! That is wrong!!! I would never recommend ANYONE staying there!!! I will NEVER stay there again!!!!
They advertise three types of rooms. i booked a suite. The room disruption said it was a suite 377 square feet,
They put me up in a smaller room. The deluxe room.
I was not at all overall happy with this. I have stayed there before so I know what the other rooms look like,
this is not a 3 star hotel, its like a 1 star hotel thats in a smelly alley, no lobby..and surounded by beggars and getto area just outside..not good for the price at all..the hotel is like a garage..go check it out if u dont believed me, but than again maybe thats how manila is...
Suite 룸을 예약했는데 방이 없다며, 잠시 스탠다드에서 쉬고 있으면 방이 생기는데로 옮겨주겠다고 함.
3시간쯤 지난 다음 방이 생겼다며 옮겨준 방은 regular suite 방이었음
분명 suite - regula suite - deluxe - standard grade 순서로 등급이 정해져있는거 뻔이 아는데
같은 suite room이라며 그냥 숙박하라고 강요함.
돈은 suite room 지불하고 숙박은 regular suite 에서 숙박함
차액만큼 환불 받고 싶음
Yhden yön matka, mutta valinta liian kaukana lentokentästä, tosin lähistöllä bussiterminaali. Respa katutasolla sisäpihalla ajoneuvojen keskellä. Palvelu hyvää. Huoneessa ei ole mitään vaatekaappia tai edes henkareita; muuten oikein hyvä.