Suite, 1 Queen Bed | Minibar, soundproofing, free WiFi, bed sheets

Reviews of Hotel Ava Gil Puyat

2.5 out of 5
Hotel Ava Gil Puyat
2149 A. Luna St, behind Atrium Building, Pasay, Manila

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 59 reviews" "
Rating 8 - Good. 17 out of 59 reviews" "
Rating 6 - Okay. 13 out of 59 reviews" "
Rating 4 - Poor. 10 out of 59 reviews" "
Rating 2 - Terrible. 5 out of 59 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean And Tidy Hotel
The hotel was clean and today and the staff where extra good the food was good too highly recommend
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hit the spot
I only spent a few hours there to kill some time before my flight later that evening. My stay was quiet and enjoyable. No issues with the room or anything else. It's a short walk to the JAM and JAC Buendia Bus Terminals, which was great for me and relatively close to the airport. My cab fare was under 200 pesos.
Stayed 1 night in Oct 2019
Response from Aris Dela Torre on Oct 22, 2019
Hi Seung, Thank you so much for the feedback and we're glad you had a nice stay with us. Hoping to serve you again soon!

8/10 Good

Cliff G

Liked: Cleanliness, staff & service
Met my needs
To put this review in context I had just arrived after about 24 hours of flying & airports. Sure I was a little cranky but I think I’m being fair. The Good: the AC is cold, hot and cold running water and the complementary breakfast was tasty and delivered to the room. The staff was also very friendly and helpful with bags and such. The Bad: the bed is a worn 2 inch foam mattress on a wood platform and I was only able to sleep because I was exhausted. There is no real window just a screened hole in the wall behind a mirror if I remember correctly. The room is a little dated and not welcoming. It met my needs for the night and was close to the bus I needed to catch the next morning so it gets a good rating for the price.
Stayed 1 night in Oct 2019
Response from Aris Dela Torre on Oct 22, 2019
Hi Cliff, Appreciate your feedback. We are continuously renovating our rooms to serve our guests the best experience and yes, we will be replacing our mattresses with thicker ones : )

6/10 Okay

Verified traveler

Liked: Staff & service
It was an okay stay. I stayed here a few times already and I always leave them a comment on how "slippery the bathroom is". Yet, each and every time, it is still slippery, dangerously slippery at times.
Stayed 1 night in Oct 2019
Response from Aris Dela Torre on Oct 22, 2019
Thank you for the feedback, we'll consider to replace the ceramic tiles we're using on our future renovations.

8/10 Good

Maurizio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
OK stay
The stay was good. What could be improved is that on the web it said that airport shuttle would be provided but it was not provided, so that should be corrected.
Stayed 1 night in Sep 2019
Response from Aris Dela Torre on Oct 8, 2019
Hi Maurizio, We apologize for the miscommunications. We can arrange airport transportation upon prior request. Thanks

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from GM on Feb 19, 2019
Thank you for the nice rating!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from General Manager on Feb 15, 2019
Thank you for the wonderful rating : )

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019
Response from DM on Jan 31, 2019
Thank you for your wonderful rating.

10/10 Excellent

Ray

GREAT LOCATION AND FRIENDLY STAFF
Stayed 1 night in Nov 2018

10/10 Excellent

silvia, slovakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i really enjoyed stalingrad in Victoria, very nice service, good price, highly recomended
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a hideaway but convenient for traveling around the city. One block from the train lines, lots of shopping malls.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Very comfortable. You get to stay 24 hours from when you check in. Great value. Modern stylish rooms.

4/10 Poor

f, lp

Disliked: Property conditions & facilities, room comfort
Small garage..small room and not bad at all ..but just not what i expected comoare to other victoria?
Stayed 1 night in Apr 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room great customer service and good price
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Not too bad a hotel considering the price.
Stayed 1 night in Jul 2017

4/10 Poor

Mark

Liked: Staff & service
Bad Location
This chain of hotels is good if you are driving your own car, but I wouldn't recommend them otherwise. The rooms are nicely decorated and the food is good, but served as room service only. They don't have a restaurant.

6/10 Okay

Verified traveler

Liked: Room comfort

2/10 Terrible

DW, SC USA

Disliked: Property conditions & facilities
Hotel is bad not like the picture
Hotel is not a safe place can not walk around in the streets, got to get taxi to go anywhere, and sometimes cant get taxi to come pick you up , was stuck in hotel several days cause could not get taxi to come there ,the rest of the time had to wait for hours before they come , also hotel not like the picture on site, got a delux queen bed , i am only 5ft 10 inch and my feet hang off the bed , bed was not comfortable, had old pad , hotel is a by the hour for people to have sexin and not very many people stay long there, had to stay over check out time and was charged a day rate for just 2 hours over , would not rrecommend this place to anyone and never stay there again
Hi, Thank you for your feedback. Our apologies for the inconvenience, can i get your reservation details? i'll get back on you once we further investigate your concern. Eugene Colanta Supervisor

8/10 Good

Neil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy but is what it is
Nice hotel in the Center of Pasay district, rooms are clean and tidy Breakfast that comes with the room is limited and could be a lot better Staff are pleasant and helpful all in all not a bad basic is what it is hotel
Response from Aris Dela Torre - General Manager on Sep 23, 2015
Good day Mr.Neil, Thank you so much for taking your time to give us your honest feedback and rest assured it will be well taken by the management to further improve our services : )

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
it was peaceful

4/10 Poor

tbong, new jersey

Close to public transportation and malls
Not that good i will not recommend this hotel to my friends

4/10 Poor

sha, canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what we expected
We booked for a non-smoking room but we were given a smoking one. The room stinks with cigarette smoke and so filty. The sink was clogged and also the shower drainage. Only one thing is good... The staff and the food.

8/10 Good

mayg, butuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service
quite better than other hotels so far i have been

8/10 Good

gloria garcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for the price. But it's a love motel
No complaints really. The bed was clean from what we could see and the over all room was ok. A bit noisy. We weren't expecting it to be a love motel though. And even though it was clean it had a kinda "pay by the hour" feel.

2/10 Terrible

Abdallah, AB, Qatar

Disliked: Property conditions & facilities, room comfort
One day staying in hotel
The location of this hotel not quite good , rooms has no closet . Room was tight

6/10 Okay

Traveller, UK

Disliked: Staff & service
No Resturant
Basically it was ok but had to have your breakfast served in your room, strange.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't stay!
I'll NEVER stay there again!!! I had a couple friends over to my room to order room service and watch a movie, I was informed they cannot stay more than 15 minutes! If I wanted them to stay I would have to book another room! How are we all supposed to eat together and watch a movie in seoarate rooms! Later I went out to go for a walk, I was detained by the guard and was told I couldn't leave without permission!!! That is wrong!!! I would never recommend ANYONE staying there!!! I will NEVER stay there again!!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay! Staff is always great and excellent customer services

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Peck, US

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not what was advertised
They advertise three types of rooms. i booked a suite. The room disruption said it was a suite 377 square feet, They put me up in a smaller room. The deluxe room. I was not at all overall happy with this. I have stayed there before so I know what the other rooms look like,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

John, Texas USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The hotel's location was not very good and not easy to find. Checking in took a while and the staff seemed to not communicate well.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its in a bad and dirty area
this is not a 3 star hotel, its like a 1 star hotel thats in a smelly alley, no lobby..and surounded by beggars and getto area just outside..not good for the price at all..the hotel is like a garage..go check it out if u dont believed me, but than again maybe thats how manila is...

2/10 Terrible

JAEHOON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사기꾼들
Suite 룸을 예약했는데 방이 없다며, 잠시 스탠다드에서 쉬고 있으면 방이 생기는데로 옮겨주겠다고 함. 3시간쯤 지난 다음 방이 생겼다며 옮겨준 방은 regular suite 방이었음 분명 suite - regula suite - deluxe - standard grade 순서로 등급이 정해져있는거 뻔이 아는데 같은 suite room이라며 그냥 숙박하라고 강요함. 돈은 suite room 지불하고 숙박은 regular suite 에서 숙박함 차액만큼 환불 받고 싶음
Stayed 1 night in Nov 2019

10/10 Excellent

Joonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean and facility condition wa bad
Stayed 1 night in Sep 2019
Response from Aris Dela Torre on Oct 8, 2019
Hi ! May we request for specific areas you thought theres a need for us to improve? Thank you for the feedback.

6/10 Okay

電眼帥偉

房間煙味很重,僅是用香水味掩蓋~冷氣位置不佳會吹到頭,房裡插頭數量太少,如只是要過一夜隔天搭乘巴士,還OK,房價可以再便宜一點,CP值不高 優點有免費早餐可以吃,距離JAC 巴士轉運站很近,是這家飯店最大賣點,走到路口約3~5分鐘,左轉有2家按摩店(24小時)最便宜1小時300P,價格不錯,按的也不錯~~可叫到房間按,2小時700P,CP值也OK喔~~
Stayed 1 night in Feb 2019
Response from GM on Feb 15, 2019
Thank you for the feedback. Hope to serve you again.

6/10 Okay

Verified traveler

Liked: Cleanliness
電波が良ければ◎
部屋の内装、清潔感、広さは問題ないのですが、Wifiの電波が弱すぎてほとんど使えません。
Stayed 1 night in Oct 2018

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Gabriele

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pikayöpyminen vilkkaalla alueella.
Yhden yön matka, mutta valinta liian kaukana lentokentästä, tosin lähistöllä bussiterminaali. Respa katutasolla sisäpihalla ajoneuvojen keskellä. Palvelu hyvää. Huoneessa ei ole mitään vaatekaappia tai edes henkareita; muuten oikein hyvä.
Stayed 1 night in Nov 2017

6/10 Okay

HIROYUKI

まあまあですね。
ロケーションは悪くないです。ただし、現地の人も「手に携帯電話を持って歩くと取られるから注意しろ」と言うくらいのちょっと危ない感じのところです。 部屋の作りは、日本のラブホテルをファミリータイプにしたような感じです。 夜は完全にラブホテルとなりますが、気にされる人は気になるかも。

6/10 Okay

Franco

Liked: Cleanliness, room comfort

6/10 Okay

kazutaka, 神奈川県

窓はないけど節約旅行にはGOOD
ホテルは日本でいうラブホテルです。宿泊料金はチェックインした時間から24時間の値段なので料金的にはお得です。場所はパサイのヒルプヤットというMRTの駅の近くでマニラ市内を動くには便利です。またバギオ方面に行く方は近くにベンティアというバスターミナルがあります。食事はホテルから歩いて2~3分以内に色々なファーストフードがたくさんありますので食事には不便ないです。また日本人にはありがたく手頃な料金で日本食が食べられるネモトレストランが歩いて5分位のところにあります。

6/10 Okay

D, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
このホテルは。。。。4
このホテルはラブホテルです。 近くのビジネスが開いてなかったので、泊ったらビックリ ただ設備は綺麗で、問題ないのですが、ただラブホテルということが。。。。

6/10 Okay

kazutaka, 神奈川県

場所は便利です。
日本のモーテルタイプのホテルです。窓が無いですが部屋、シャワー、トイレは比較的綺麗です。チェックインした時間から24時間が1泊の宿泊です。ウエルカムドリンク付きです。場所はLRTのヒルプヤット駅から2~3分の場所で近くにファーストフード店がたくさんあります。またホテルから歩いて5分の所にカルティマールという市場があるので衣料品やお土産が安く買えます。