Free daily continental breakfast

Reviews of AmericInn by Wyndham Mankato Event Center

2.5 out of 5
AmericInn by Wyndham Mankato Event Center
240 Stadium Road, Mankato, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sydney on Apr 16, 2024
Thank you for rating our hotel 4/5 stars! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve or any feedback you'd like to share, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon for an even better stay!

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sydney on Apr 15, 2024
Thank you for taking the time to leave us a 5-star rating! We're delighted to see that you had a great experience during your stay. If there's anything specific you'd like to share or any way we can further enhance your next visit, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service
Great location to the University. Rooms were very clean and the beds were super comfortable. I've stayed at this property many times. Completely satisfied.
Stayed 1 night in Apr 2024
Response from Sydney on Apr 15, 2024
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you enjoyed our convenient location near the University and that you found our rooms to be clean and our beds comfortable. It's always a pleasure to welcome back returning guests like yourself. Thank you again for choosing to stay with us!Warm regards,

10/10 Excellent

Carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Katie on Apr 12, 2024
Thank you for taking the time to leave us your feedback. I am happy you enjoyed your stay with us!

10/10 Excellent

Thuak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and a girl name Haile had great customer service
Stayed 3 nights in Mar 2024
Response from Katie on Apr 5, 2024
Thank you for leaving us a review. I’m glad Haley provided excellent service during your stay. We very much appreciate your feedback!

8/10 Good

Carter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool were great with abundant pool towels neatly presented and available. Staff was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Katie on Apr 5, 2024
Thank you for taking the time to leave us a review. I am happy you enjoyed the amenities during your stay and that you found the staff to be friendly. We appreciate you taking the time to leave us a review!

10/10 Excellent

Rozann, Finland

Traveled with family
Liked: Amenities
Clean, great people and excellent breakfast
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your fantastic 5/5 review! We're thrilled to hear that you found our hotel clean, with excellent service from our staff, and enjoyed our delicious breakfast offerings. Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels, and see you soon!

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed on Thursday and Friday nights with one other adult and two grandchildren. The kids were able to swim between 6am and 10pm both days. They took advantage of swimming several times each day for several hours per session. The breakfast was good and they had plenty of options and continued to refill the food regularly. The lobby, dining area, pool and food areas were kept neat and clean. The room we stayed in was very clean and had a good size refrigerator and a microwave. The two queen size beds were very comfortable and had crisp clean white linens and comforters. The room had a nice decor and was very sound proof. We never heard any other guest even in the hallway. We will definitely stay at this hotel again. There were a lot of places to eat within walking distance plus a 24 hour Kwik Trip a half block away. Very close to the Minnesota University and the dome stadium too. The hotel was only ten minutes away from major shopping areas and 1.9 miles away from my favorite ice cream place, Mom and Pops Ice Cream Shop.
Stayed 2 nights in Mar 2024
Response from Sydney on Apr 1, 2024
It sounds like you had a wonderful stay! Thank you for sharing such a detailed and positive review of your experience at the hotel. It's great to hear that the amenities, cleanliness, and convenience of the location met your expectations. We strive to provide excellent service and accommodations for our guests, and we're delighted that you enjoyed everything from the comfortable beds to the delicious breakfast options. We look forward to welcoming you back on your next visit to the area! If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your glowing 5/5 review! We are delighted to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that everything from the amenities to the cleanliness and comfort of your room met your expectations. We hope to have the pleasure of welcoming you back for another excellent stay in the future. If you have any further feedback or requests, please don't hesitate to reach out to us. Safe travels, and see you again soon!

6/10 Okay

Audra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Poop and hot tub weee nice but lobby was very humid. There were a couple holes in the doors of our room and the bathroom doorknob needs to be replaced. The rest of the property were very nice. I wish we had time to use the whirlpool in our room.
Stayed 1 night in Mar 2024
Response from Sydney on Mar 30, 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the pool and hot tub, although we apologize for any inconvenience caused by the humidity in the lobby and the maintenance issues in your room. Your comments are valuable to us, and we'll address these issues promptly to ensure a better experience for our guests in the future. We're pleased that you found the rest of the property enjoyable, and we hope to have the opportunity to welcome you back again soon, perhaps with enough time to enjoy the whirlpool in your room.

10/10 Excellent

Janaya

Liked: Staff & service
Our toilet was clogged upon arrival, they were unable to fix it and upgraded us immediately.
Stayed 1 night in Mar 2024
Response from Katie on Mar 19, 2024
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay. We are pleased that staff promptly resolved the issue with your toilet. We hope to serve you again on your next visit to Mankato!

10/10 Excellent

kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat and clean! Pool area and gym equipment neat and well set up!
Stayed 1 night in Mar 2024
Response from Katie on Mar 7, 2024
Thank you for taking the time to provide us your feedback. I am pleased you found the facility to be neat and clean! We hope to serve you again on your next visit to Mankato.

2/10 Terrible

DaJanae

Business traveler, Traveled with partner
The service wasn't the best. Room was very cold.
Stayed 1 night in Feb 2024
Response from Ashley on Feb 29, 2024
Thank you for staying with us. We appreciate the feedback you have provided and would like to connect more on your stay in what we can do better!

8/10 Good

Tim

Liked: Staff & service
close to campus
Stayed 1 night in Feb 2024
Response from Sydney on Feb 25, 2024
Thank you for taking the time to share your feedback. We're delighted to hear that our location's proximity to campus met your expectations. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with us. If there's anything else we can do to improve, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Cheri

Traveled with family and small children
Liked: Cleanliness, staff & service
It was fine, but definitely not worth the price paid. Our room and bathroom were both small, and some items were in need of maintenance/updating.
Stayed 1 night in Feb 2024
Response from Mgr Preston on Feb 19, 2024
Dear Guest Cheri - Thank you for staying with us and taking the time to fill out a review. We do have 16 different room types and on your next visit please consider reserving a larger room. If you have specific items that need maintenance please share with us so we can fix those items prior to the next guest arrival. We hope you give our hotel another try on your next visit to the Greater Mankato area!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Katie on Feb 15, 2024
Thank you for your valued feedback. I am pleased you enjoyed your stay with us!

8/10 Good

Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to campus with lots of walkable food choices
Stayed 1 night in Feb 2024
Response from Sydney on Feb 5, 2024
Thank you for taking the time to share your feedback. We're pleased to hear that our hotel's proximity to the campus and the variety of walkable food choices added to your overall experience. Your insights are valuable to us, and we appreciate your positive rating.If there are specific areas where we could improve and earn that extra star, please feel free to share your thoughts. We are committed to providing the best possible experience for our guests and always welcome suggestions for enhancement.We hope to have the pleasure of hosting you again in the future. Safe travels and warm regards!

10/10 Excellent

Stan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice people
Stayed 1 night in Jan 2024
Response from Katie on Feb 3, 2024
Thank you for taking the time to provide us with your valued feedback. I am happy to hear our staff accommodated you well during your stay with us. We look forward to serving you again in the future!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean & quiet with lots of food options very close by. Spacious room with great amenities & a comfortable bed.
Stayed 1 night in Jan 2024
Response from Katie on Feb 3, 2024
Thank you for taking the time to provide us with your valued feedback. We are happy you had a comfortable night's stay with us!

10/10 Excellent

Christina, Mankato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Clean. Quiet.
Stayed 1 night in Jan 2024
Response from Katie on Feb 3, 2024
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay with us!

8/10 Good

Avie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we did not like was the low toilets. For older people they are very difficult to get too and get up again, Most of us have knee issues and back issues. We would also like to see a handle bar in the showers for older to people to hang onto as not to slip and fall. We loose our balance very easy.
Stayed 1 night in Jan 2024
Response from Ashley on Jan 31, 2024
Thank you for staying with us, we appreciate the feedback and will get this replaced.Thank you!

8/10 Good

Mindy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the property was neat and clean.
Stayed 1 night in Jan 2024
Response from Ashley on Jan 31, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Skip
Stayed 1 night in Jan 2024
Response from Ashley on Jan 28, 2024
Thank you for your review. We appreciate your feedback!

10/10 Excellent

Carla

Stayed 1 night in Jan 2024
Response from Ashley on Jan 28, 2024
Thank you for staying with us! We appreciate your review!

10/10 Excellent

Virginia

Stayed 1 night in Jan 2024
Response from Katie on Feb 15, 2024
Thank you for taking time to leave us your feedback. I am happy you enjoyed your stay with us!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MSU
Stayed 1 night in Jan 2024
Response from Sydney on Jan 22, 2024
Thank you, Todd. We appreciate your feedback and are glad to provide amenities such as being close to the MSU campus.

8/10 Good

Gregory

Stayed 1 night in Jan 2024
Response from Sydney on Feb 10, 2024
Thank you for taking the time to rate our hotel. We're glad to hear that you enjoyed your stay with us. If there are any specific areas where we can improve, please don't hesitate to let us know. We value your feedback and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Peg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Hot breakfast, great staff, comfortable beds!
Stayed 2 nights in Jan 2024
Response from Sydney on Jan 22, 2024
Peg, thank you for the wonderful review. We are happy you enjoyed your stay. Hopefully we can provide the same great experience the next time you stay with us.

10/10 Excellent

MARK, Faribault

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sydney on Jan 22, 2024
Hi Mark, thank you for the great review!

10/10 Excellent

RADANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Jan 2024
Response from Sydney on Jan 22, 2024
Thank you, Radann for your great review. We hope we can host you again and provide the same great place

10/10 Excellent

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stagg was incredibly helpful and very friendly. We were able to check in easily and get to our room right away. We will stay here anytime we need a hotel in Mankato.
Stayed 1 night in Jan 2024
Response from Sydney on Jan 22, 2024
Misty, thank you for your great review. We are glad our staff was helpful and friendly and hope that we can continue to provide great service for your upcoming stays!

10/10 Excellent

Mindy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sydney on Jan 10, 2024
Thank you Mindy for leaving us a great review. We hope we can host you again soon with the same great experience.

10/10 Excellent

jeremy

Stayed 1 night in Jan 2024
Response from Sydney on Jan 8, 2024
Jeremy, thank you for your wonderful review. We hope we can host you again soon.

10/10 Excellent

diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toilet was not working correctly and when we talked to front desk they brought a plunger within minutes. Pool area was very nice.
Stayed 1 night in Dec 2023
Response from Sydney on Jan 6, 2024
Thank you for taking the time to share your experience with us! We appreciate your feedback regarding the issue with the toilet, and we're pleased to hear that our front desk promptly addressed the situation by providing a plunger within minutes. We're also glad to know that you enjoyed our pool area. Your comments help us improve and continue providing a pleasant stay for our guests. We look forward to welcoming you back in the future

10/10 Excellent

bill

Stayed 1 night in Dec 2023
Response from Sydney on Jan 6, 2024
Bill, thank you for your great review. We hope we can host you again soon with the same wonderful exeperience!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sydney on Jan 2, 2024
Thank you for taking the time to provide a review. We appreciate your feedback, and while we didn't receive specific comments, we're glad to see that your experience was overall positive. If there are any areas where we can further improve and make your experience even better, please feel free to share your thoughts with us. We value your input and look forward to the opportunity to exceed your expectations in the future.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You could walk around and feel safe
Stayed 1 night in Dec 2023
Response from Sydney on Jan 2, 2024
Thank you so much for sharing your experience! We're thrilled to hear that you felt safe while walking around. The safety and well-being of our guests are top priorities for us, and it's gratifying to know that our efforts are making a positive impact. We strive to create a secure and welcoming environment for everyone, and your feedback reinforces our commitment to maintaining that standard. We appreciate your kind words and look forward to welcoming you back for another safe and enjoyable experience in the future.

10/10 Excellent

andrea

Staff welcoming, great breakfast. Clean. Great property!
Stayed 1 night in Dec 2023
Response from Sydney on Dec 28, 2023
Andrea, thank you so much for your wonderful review! We're thrilled to hear that our staff made you feel welcome, and that you enjoyed the great breakfast. Maintaining a clean and comfortable environment is a top priority for us, and it's fantastic to know that you found the property to be great.Your positive feedback is truly appreciated, and it motivates us to continue providing excellent service. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back in the future!Best regards,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sydney on Dec 28, 2023
Rebecca, thank you for choosing to stay with us and for taking the time to leave a rating. We're thrilled to see that you had an overall positive experience during your stay. Your satisfaction is important to us, and we appreciate your support.If there are any specific aspects of your stay that you would like to share or if there's anything we can do to make your next visit even more enjoyable, please feel free to reach out. We value your feedback and look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Common areas of hotel needed some cleaning ie stairways, windows.Our room was great
Stayed 2 nights in Dec 2023
Response from Sydney on Dec 28, 2023
Lynette, thank you for taking the time to share your feedback with us. We appreciate your comments and are delighted to hear that you found your room to be great. Your satisfaction is our top priority.We apologize for any inconvenience you experienced in the common areas. Please be assured that we take your concerns seriously, and we will address the issues you mentioned to ensure a more pleasant experience for our guests in the future. Your feedback is invaluable to us, and we use it to continually improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Dean

Stayed 2 nights in Dec 2023
Response from Sydney on Dec 28, 2023
Dean, thank you for the review. We hope we can host you again with the same wonderful experience.

10/10 Excellent

Adan

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Sydney on Dec 25, 2023
We are happy you enjoyed your stay! Thank you for the great review. We hope to host you again soon.

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Sydney on Jan 22, 2024
Hi Jason, thank you for the great review. We hope we can host you again soon!

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sydney on Dec 28, 2023
Hi Jaden, Thank yyou for your wonderful review. We hope we can host you again soon.

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sydney on Dec 18, 2023
Hi Randall, thank you for your review. We hope we can host you again soon.

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect pit stop
close to campus and clean and nice breakfast
Stayed 1 night in Dec 2023
Response from Sydney on Dec 18, 2023
Hi Bob thank you for your wonderful review. We hope we can host you again soon.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Earlier this year we got into bed at the hotel and found a plastic knee brace in the bed. Also some socks there. The staff came and changed the sheets then have us a free night in a very nice room for our next visit. The next visit was fine. This recent visit the toilet had urine and splatter on the toilet seat. Not under the seat, but on the seat. Not going back.
Stayed 2 nights in Dec 2023
Response from Katie on Dec 20, 2023
I am writing to you to apologize for the housekeeping issues that you received while staying with us. I want to ensure you that this is by no means our level of service that we want to give our guests. We expect high standards from our housekeeping staff and unfortunately we failed. I have addressed this situation with the Housekeeping Manager to prevent this from happening again.Please accept my apologies. I have gone into your stay and placed a 50 refund plus taxes. If I can be of any further help in the future, please feel free to call me personally.

10/10 Excellent

Francisco, Chula Vista

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Katie on Dec 11, 2023
Thank you for taking the time to provide us with your feedback. I am pleased you enjoyed your stay with us!

8/10 Good

Tom

Traveled with family
Liked: Property conditions & facilities, room comfort
We were not aware that the motel does not provide cleaning services to your room daily. They have a policy to provide it every 3 days. linens were available at the desk but vacuuming etc did not happen.
Stayed 4 nights in Nov 2023
Response from Katie on Dec 11, 2023
Thank you for taking the time to provide us with your feedback. I am sorry you did not receive full cleaning service during your stay. Although our general policy is to provide those services every 3 days, if a guest expresses interest in having their room serviced we should be providing that service. Thank you for bringing this to my attention. We hope to have the opportunity to serve you again and provide a more comfortable stay.

10/10 Excellent

Lori

Stayed 1 night in Nov 2023
Response from Katie on Dec 20, 2023
Thank you for taking the time to tell us about your stay. I am happy you had a pleasant stay!