Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Cindyfrom Mankato

Lots of shopping and restaurants in the area.

Posted May 14, 2014 on Hotels.com
Nice staff
Comment from Hotel Management
Aug 2, 2014 by Null, Hotel Management
Thank you for reviewing us! We are glad to see that you were able to experience our "Be Our Guest" atmosphere first hand while staying with us. We look forward to seeing you in the future.
4 out of 5
Recommended
by A verified traveler

Posted May 13, 2014 on Hotels.com
Comment from Hotel Management
Aug 2, 2014 by Null, Hotel Management
Thank you for rating us on Hotels.com. We are glad to see that you enjoyed your time with us and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel! Nice staff!

Posted Apr 30, 2014
Great experience! Would stay here again! Nice staff!
Comment from Hotel Management
Nov 29, 2014 by Jahner, Hotel Management
Thank you for letting us know that you had a great experience with us and were able to experience our "Be Our Guest" atmosphere first hand! We would love to have you stay with us again when you are visiting Mankato!
5 out of 5
Recommended
for Personal Event
by Lesliefrom Minnesota

Great for children and adults....

Posted Apr 28, 2014 on Hotels.com
The beds and pillows were comfortable. Close to restaurants, shopping, and anything else needed. Pool was fun though small r/t the amount of children in the pool. Loved the hot tub. Front desk was helpful when needing assistance with the business center. Easy check in and check out. Liked the microwave and fridge in the room. The "free" breakfast that came with the reservation had something for everyone.We will return when returning to Mankato.
Comment from Hotel Management
Aug 2, 2014 by Null, Hotel Management
We are happy to see that you were able to experience our “Be Our Guest” philosophy and enjoy the many amenities that our location has to offer. Who wouldn't love taking a dip in our pool or relaxing in the hot tub after a long drive? Plus, with our “Be Our Guest” HOT breakfast, there is no need to rush with something for everyone, so we are pleased to see that you were able to enjoy a good meal prior to heading out on your adventures in Mankato. Then, after the long day, be able to come back and unwind with comfortable pillows and beds! We look forward to hosting you again in the future.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Rebeccafrom Minnesota

Nothing fancy, but nice.

Posted Apr 15, 2014 on Hotels.com
The continental breakfast buffet offered plenty of different food options. The pool was very small-the kids were disappointed. The rooms were clean and the staff at the front desk were nice and helpful.
Comment from Hotel Management
Jun 28, 2014 by Null, Hotel Management
Thank you for staying with us during your most recent visit to the Mankato Area. We are happy to see that you got to experience our “Be Our Guest” atmosphere Country Inn & Suites are known for, as well as our Hot “Be Our Guest” Breakfast, with the many options to choose from. We are sorry that our pool was a disappointment to your little ones, but hope that didn’t deter your fun while visiting. We hope to see you the next time your travels bring you back to South-Central Minnesota!
2 out of 5
by A verified traveler

Hotel near our athletic event at Bethany College

Posted Mar 18, 2014
Pros: I traveled alot and I can't really say there is anything that I thought was exceptional.
Cons: Staff training of front desk people. Customer service
Location: There is nothing next to this hotel - commercial business park
Temp in room was not easily controlled, mattress was not good at, needed to be replaced. However, room was clean. The pool was very small and cold. Despite a prior arrangement to have pool hours extended 60 mins on the night of our stay with a large group of gymnasts, it was not communicated with night management and we were asked to leave the pool because the kids were not 18 & over despite all the parents being present to supervise. They were not very cordial about this either. Our entire group booked at this hotel based on that arrangement, so a very big disappointment. Make sure to get any special arrangement in writing from a manager before bringing your large group. Breakfast was ok, nothing spectacular that would entice me to stay here for that. Location of this hotel is still on the outskirts of things, near commercial buildings, so you were not next to other food choices, etc unless you drove in closer to downtown Mankato. Also, I was asked to put a credit card deposit on my room for damage which I was told would not be charged. It did end up getting charged to my credit card and I had to call to get it refunded, which will take another 7-10 days. :-(
Comment from Hotel Management
Sep 20, 2014 by Jahner, Hotel Management
Thank you for giving us feedback regarding your most recent stay at our location. We are sorry that you experienced issues during your stay and that we were not up to your standards. We want you to know that we will be using your comments as an opportunity for improvement with our entire team. Thank you again for letting us know what we need to do to improve our services and facilities.
Comment from Hotel Management
Mar 22, 2014 by Jahner, Hotel Management
Thank you for giving us feedback regarding your most recent stay at our location. We are sorry that you experienced issues during your stay and that we were not up to your standards. We want you to know that we will be using your comments as an opportunity for improvement with our entire team. Thank you again for letting us know what we need to do to improve our services and facilities.
5 out of 5
Recommended
by Bethfrom Iowa

Convenient location

Posted Mar 13, 2014 on Hotels.com
Always comfortable at these hotels. Staff was friendly and checking in and out we're extremely easy.
Comment from Hotel Management
May 24, 2014 by Null, Hotel Management
Thank you so much for the kind words. We are happy that our staff was able to show you the true meaning of our "Be Our Guest" atmosphere. Thank you for staying with us and we look forward to seeing you the next time around.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom okoboji

Posted Mar 4, 2014 on Hotels.com
Front staff where not helpful at all. Wouldn't give me a receipt for my stay because I use a booking site to get my room. The rooms where OK. For the money I spent I excepted more. But it was clean. It was hard to find the place because the snow piles where so high and covered the sign. Overall I probably will never stay there again. Had a group of co workers stay down the road and for the same ameties paid much less then me and had zero problems!
Comment from Hotel Management
May 24, 2014 by Null, Hotel Management
Thank you for taking the time to let us know about your experience with us. We do apologize for the issues that you experienced while staying with us and will be using them as an opportunity for training with our entire staff. We hope the next time you are in Mankato you will give us another chance.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 25, 2014 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Null, Hotel Management
Thank you for taking the time to rate us on Expedia. We are happy to see that you enjoyed our stay and we hope to see you again the next time you are in Mankato.
Comment from Hotel Management
May 24, 2014 by Null, Hotel Management
Thank you rating us on Expedia. We are happy that you chose us during your visit to the Mankato Area and look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2013
Pros: It was all good.
Cons: More things to haul everything to the room.
Location: We were staying there for a college graduation and it wasn't that far for us to go. The restaurant that was connected to the hotel was very good too.
They were very friendly and helpful when we got there. Helped me get on my I Pad which I was grateful for. Breakfast was excellent. Have no complaints about anything on our stay.
Comment from Hotel Management
Jul 5, 2014 by Jahner, Hotel Management
Wow, thank you for your kind words. We are glad to see that our staff was very helpful during you stay and that you were able to enjoy our Breakfast in the morning. We look forward to seeing you the next time around.