Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
78% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travelers
by Alexander from Thornhill, Ontario

Dirty unwelcome place. Keep away

Posted Mar 22, 2015 on Hotels
The reception staff is unfriendly and unwelcome. They have very low customer care standards. The hotel has several smoking rooms and they really poison the entire place.
3 out of 5
by A verified traveler

Posted Mar 15, 2015
Floors stained.Halls smelled like cigs. Breakfast was ok.
2 out of 5
by A verified traveler

Hotel needs update and cleaning

Posted Mar 9, 2015
Cons: A good cleaning and updating
This hotel needs a good cleaning and updating. Bed mattress are worn out. Bedding is piling and had hair on it leaving me to wonder if it had been washed. The hallways smelled of stale smoke. Every time we went to the pool we had to ask for more towels. The towels were also stained. The continental breakfast left little to be desired. My overall impression is that this hotel just wants to take your money and do very little to earn it.
2 out of 5
by A verified traveler

The staff was bothered by things we asked for.

Posted Mar 3, 2015
Pros: Nothing really
Cons: Everything.
Location: Not a lot close by
The staff was not friendly. The continental breakfast was a joke. On Sunday morning they were out if everything. No fruit, waffle mix, oatmeal and pastries. Nothing
1 out of 5
by A verified traveler from NW Iowa

Convenient, but that's it...

Posted Feb 16, 2015
Cons: Completely different ownership/franchisee/management.
Location: Was close to the activity we needed to be at early Sunday morning, thus the choice.
Had to wait for owner to appear, to check in, with another guest also waiting. No towels in room, had to hunt down. No cups in room, had to hunt down. Shower drain....ugh. Wouldn't drain, disgusting. Sofa was caved in, and opened it up to look at the sleeper for my daughter....no sheets, and it was so bowed she have to get a good roll going to get out. She chose the floor---good choice. "Complimentary Breakfast"??? Another guest ran to convenience store to buy syrup and cooking spray for waffle maker. Worker was clueless, just said they were out. On a Sunday morning. Apple juice smelled like pee. Glad my family didn't venture into the pool!
2 out of 5
by A verified traveler from Minneapolis, MN

Don't stay in the smoking rooms

Posted Feb 9, 2015
Now I know why smoking is banned in most hotels. The stale smoke was unbearable.
5 out of 5
Recommended
for Families
by Jane from Glencoe

Great Fun.

Posted Feb 9, 2015 on Hotels
We had a very clean room and very much fun in the pool and spa. Would definitely do this again.
1 out of 5
Recommended
for Families
by A verified traveler

Smoke smelling!

Posted Feb 3, 2015 on Hotels
The hotel itself stunk of smoke. From the minute you walked in the place stunk. My son with asthma was wheezing during the night. The place was the right price but the air quality was terrible. Would not stay again!
2 out of 5
Recommended
for Families
by Richard from Alexandria, MN

Not cleaned

Posted Feb 1, 2015 on Hotels
Failed to clean room-when we returned after being out for the day the dirty towels were still there and the bed had not been made. The clerk didn't even say "sorry" when I went and got fresh towels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Inexpensive, good location

Posted Jan 22, 2015
Pros: The space, the microwave, the refrigerator, it's location.
Cons: New spreads on the beds. One had cigarette holes in it. There was a scrape on one wall.
Location: Near a few eating places. Close to downtown.
The room had lots of space. There was even a couch in the room. It had a refrigerator and microwave. Having real cups for coffee or tea was a nice surprise.