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Reviews of Holiday Inn Express Hotel and Suites Mankato East, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel and Suites Mankato East, an IHG Hotel
2051 Adams Street, Mankato, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 446 reviews" "
Rating 8 - Good. 122 out of 446 reviews" "
Rating 6 - Okay. 25 out of 446 reviews" "
Rating 4 - Poor. 14 out of 446 reviews" "
Rating 2 - Terrible. 11 out of 446 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josh, ankney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Nice large rooms, pool area was great and breakfast was pleasant.
Stayed 1 night in Apr 2024
Response from CH on Apr 22, 2024
Thank you for choosing the Holiday Inn Express and Suites. Its seems you had a terrific time with everything we had to offer. We sure hope to see you back very soon.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the breakfast options in the morning!
Stayed 1 night in Apr 2024
Response from CH on Apr 22, 2024
Thank you for choosing the Holiday Inn and Express and Suites. We are happy to hear that you loved our breakfast. I hope you got to enjoy all the amenities while you were here also. We hope to see you back very soon.

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, awesome pool area and breakfast.
Stayed 2 nights in Mar 2024
Response from CH on Mar 26, 2024
Thank you for choosing the Holiday Inn Express and Suites. We are happy to see that you had a great time and we hope to see you back very soon.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the initial contact with the staff to the amenities, everything was fantastic!!
Stayed 4 nights in Mar 2024
Response from CH on Mar 26, 2024
Thank you for choosing the Holiday Inn Express and Suites. Were happy to see that you had a great stay with us. We hope to see you back very soon.

10/10 Excellent

Ian

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the location of the building and the friendliness of the staff. The rooms were super clean and nice and plenty of amenities! We will definitely be returning to this location for future stays!
Stayed 1 night in Mar 2024
Response from CH on Mar 26, 2024
Thank you for choosing the Holiday Inn Express and Suites. We are happy to see that you had a great stay and we hope to see you back soon.

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from CH on Mar 4, 2024
Thank you for choosing the Holiday Inn Express. We hope to see you back very soon.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Just the parking lot was dangerous because of ice.
Stayed 1 night in Feb 2024
Response from CH on Feb 17, 2024
Thank you for choosing the Holiday Inn Express and Suites in Mankato. MN. We a appreciate the nice score you gave us showing us you had a great time here. We sure hope to see you back very soon.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CH on Jan 8, 2024
Thank you for choosing the Holiday Inn Express and Suites. We appreciate you taking the time to tell us about your stay. Thank you for the great score and we hope to see you back very soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from CH on Jan 8, 2024
Thank you for choosing the Holiday Inn Express and Suites. We do appreciate you staying with us while in the Mankato area. Thank you for the great score we really do appreciate you taking the time to tell us about your stay. Hope to see you back very soon.

2/10 Terrible

Bonnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CH on Jan 4, 2024
Hi Bonnie, Thank you for choosing the Holiday Inn Express. I see that you gave us a score of 2. I was wondering why the low score. If you could email me I would appreciate it. choffmann@hiexmankato.com

8/10 Good

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except breakfast was closed 30 min early. A few of our relatives barely got food and they closed the doors at 9:30. The front desk staff had told us breakfast was served until 10:00am.
Stayed 1 night in Dec 2023
Response from CH on Feb 17, 2024
Thank You for choosing the Holiday Inn Express Inn Mankato Mn. I do apologize but breakfast does end at 930 and all the front desk staff know that. I did talk to the staff and yes, they all know it ends at 930 so not sure where the 10 am came from. I am glad to here that everything else was good for you. We sure hope to see you back sometime soon.

6/10 Okay

Mathew, Saint Paul

Liked: Staff & service, amenities, property conditions & facilities
Hi I clean apartments for a living. The place that I work at has high standards. Well anyways I saw a lollypop out of it's wrapper. Sitting on the cabinet by the refrigerator and microwave. That was just as I was first walking in. I also found some hair on the bathroom floor when I first entered. However the staff was friendly. The breakfast was excellent.
Stayed 1 night in Dec 2023
Response from CH on Jan 3, 2024
Thank you for choosing the Holiday Inn Express and Suites in Mankato, MN. We do appreciate you taking the time to fill out this survey. I do apologize for the cleanliness of your room. This was discussed at our daily briefing and appropriate action is being taken. Thank you again for staying with us and hope to see you back in the future.

10/10 Excellent

Kathryn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ch on Jan 3, 2024
Thank you for choosing the Holiday Inn Express and Suites in the Mankato Mn. We appreciate the time to fill out the survey and the nice score you gave us. We hope to see you back soon.

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a king suite, and it was spacious, clean, and updated. We liked that the property had common areas (groups of tables to hang out at) throughout. The pool was bigger than the average hotel pool.
Stayed 2 nights in Dec 2023
Response from CH on Jan 3, 2024
Thank you for choosing the Holiday Inn Express and Suites in Mankato. We do appreciate the nice score you gave us. We hope to see you back in the future.

8/10 Good

Kari

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from CH on Jan 3, 2024
Thank you for choosing the holiday Inn Express and Suites when you were in the Mankato area. Thank you for taking the time to fill out your review. We hope to see you back in the future.

10/10 Excellent

Tracy, Montevideo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front guy was very nice and friendly
Stayed 1 night in Dec 2023
Response from CH on Dec 18, 2023
Thank you for choosing the Holiday Inn Express and Suites in Mankato, Mn. We do appreciate your business and thank you for the great score. It seems you enjoyed eve we had to offer. I hope we get to see you back in the near future. Again, thank you for choosing us.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place to stay with families. Great pool, and full breakfast! Noisy kids in hallway but staff took care of it after awhile.
Stayed 1 night in Dec 2023
Response from CH on Dec 14, 2023
Thank You for taking the time to tell us about your stay at the Holiday Inn Express in Mankato, MN. We do appreciate your business and i was happy to see we took care of the noisy kids in the hallway. We hope to see you back very soon.

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again and again
Imam totally impressed with this hotel. I’ve traveled a lot, and it’s not often that I feel like I’d really like to stay again. Our room was in too top shape and very clean. Large a bathroom and ample amenities. And our fur baby was welcome there too! My only suggestion is to have recycling bins available. Kudos to the staff here and hotel management for running an excellent place!
Stayed 1 night in Dec 2023
Response from CH on Dec 5, 2023
Thank you for choosing the Holiday Inn Express and Suites. We appreciate you staying with us and giving us that nice score. We hope to see you back very soon.

8/10 Good

Erin Maureen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and common areas were clean. The bathtub had hair in it and the bathroom floor had black fur all over it. Breakfast was good and even included GF options. The pool and kiddie area were great too.
Stayed 1 night in Dec 2023
Response from CH on Dec 5, 2023
Thank you for choosing the Holiday Inn Express and Suites. I apologize that your stay wasn't as perfect as it should of been. I hope we get to see you back soon to show you that is not the norm. Thank you for choosing us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CH on Dec 5, 2023
Thank you for choosing the Holiday Inn Express and Suites. We appreciate your business and the nice score you gave us. Hope to see you back soon.

10/10 Excellent

carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from CH on Nov 20, 2023
Thank You for choosing the Holiday Inn Express here in Mankato. We do appreciate your business. Thank you for the great score you gave us, showing us you had a great time here with all we had to offer. We hope to see you back soon

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was clean and updated very nicely! The beds, sheets, and pillows were very comfortable. Breakfast was great and the staff was very friendly and helpful!
Stayed 1 night in Nov 2023
Response from CH on Nov 16, 2023
Thank You for choosing the Holiday Inn Express and Suites. We appreciate the great score you gave us showing that you had a great time here. We hope to see you again very soon.

10/10 Excellent

Mark

Stayed 1 night in Nov 2023
Response from CH on Dec 4, 2023
Thank you for choosing the Holiday Inn Express and Suites. We do appreciate your business. Thank You for the nice score you gave us.Thank YouiCurt

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from CH on Nov 11, 2023
Thank you for choosing the Holiday Inn Express. We appreciate your business and the great score you gave us. We hope to see you all back soon

10/10 Excellent

Leopold, Greendale

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with friendly staff
Stayed 1 night in Oct 2023
Response from CH on Oct 29, 2023
Thank you for choosing the Holiday Inn Express. We do appreciate you choosing us while in the Mankato area. Thank you for the nice, which tells me you had a great experience here. We hope to see you back soon

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. I would stay there again.
This is a great hotel located close to shopping, the mall, and the freeway. The Hot Tub was huge! I counted 20 people in the hot tub at one time. There were a lot of kids in the pool and hot tub area, but that was fine.
Stayed 2 nights in Oct 2023
Response from CH on Oct 25, 2023
Thank you for choosing the Holiday Inn Express. It's always nice to hear that our guests are enjoying their stay with us. We hope to see you all back very soon.

10/10 Excellent

Sierra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 2 nights in Oct 2023
Response from CH on Oct 25, 2023
Thank you for choosing the Holiday Inn Express. We do appreciate the nice score you gave us after a great stay here with us. We hope to see you back soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large hot tub
Stayed 1 night in Oct 2023
Response from CH on Oct 25, 2023
Thank you for choosing the Holiday Inn Express. I see you all had a terrific time here. We do appreciate the nice score you gave us. Hope to see you back soon.

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023
Response from CH on Nov 11, 2023
Thank you for choosing the Holiday Inn Express. We appreciate your business and the great score you gave us. We hope to see you back soon.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!!
Stayed 1 night in Oct 2023
Response from CH on Oct 16, 2023
Thank You for choosing the Holiday Inn Express. We appreciate the nice score you gave and I see you loved our hot breakfast buffet also. We sure hope we can see you back very soon. Thank You again for choosing the Holiday Inn Express.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pond to the west of the property. Loved watching the ducks and geese
Stayed 2 nights in Oct 2023
Response from CH on Oct 16, 2023
Thank You for choosing the Holiday Inn Express here in Mankato, Mn. Yes we do love the ducks in the pond also. We are happy to hear that you had a good time while staying with us and hope to see you back soon.

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from CH on Nov 11, 2023
Thank you for choosing the Holiday Inn Express. We appreciate your business and the nice score you gave us. We hope to see you back soon.

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from CH on Oct 10, 2023
Thank You for choosing the Holiday Inn Express. According to your score that you gave us you had an awesome time here. We always striving to make it the best stay anywhere. We hope to see you back soon

10/10 Excellent

Steven, Mankato

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with great staff
Stayed 8 nights in Sep 2023
Response from CH on Oct 4, 2023
Thank You for choosing the Holiday Inn Express. ITs nice to see that you had a nice time here. We appreciate the 5 out 5 from you. I sure hope we get to see you back soon again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive
Everything was great except the cost.
Stayed 1 night in Sep 2023
Response from CH on Sep 20, 2023
Thank you for choosing the Holiday Inn Express and Suites. It does look like you had a nice stay with us. Addressing the cost, yes hotel stays are expensive these days as well as everything else. With our cost going up everyday purchasing items to keep us the number 1 hotel in Mankato we do have to raise the rates accordingly.

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Assigned room was occupied on arrival. Was upgraded to a different room. Very clean hotel. Will stay again next time in town
Stayed 1 night in Sep 2023
Response from ch on Sep 20, 2023
Thank Youi for choosing the Holiday Inn Express and Suites. We appreciate the nice score you gave us suggestion you had a very nice stay with us. We do hope see you back soon.

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Night check in asked me who's card number the encrypted card number expedia provided belonged to. After implying I stole it several times, he was shocked that I told him to call the police. I then incurred an additional charge to be let in to my own reservation. Morning staff told me they would work with expedia to refund me, they did not. Decent hotel for the money, but man, I wouldn't recommend booking them online.
Stayed 2 nights in Aug 2023
Response from CH on Sep 20, 2023
Thank You for choosing the Holiday Inn and Express and Suites. I do apologize that this happened. We do though after 11pm have the door locked. We do have a house phone that you use to call the desk. Once inside we ask for identification before checking in. I am sorry this was an inconvenience to you. Its is for everyones saftey.

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from CH on Sep 20, 2023
Thank you for choosing the Holiday Inn Express and Suites. I dont see any comments so I will take it that you had a great stay with us since you posted a 5 out of 5. We hope to see you back soon.

8/10 Good

melissa

Traveled with family
Liked: Amenities, property conditions & facilities
Nice breakfast options. Friendly staff
Stayed 2 nights in Sep 2023
Response from CH on Sep 11, 2023
Thank you for choosing the Holiday Inn Express and Suites. We appreciate you taking the time to let us know about your stay. It looks like you all had a good time while here by the nice score you gave us. We sure hope to see you all back very soon.

10/10 Excellent

Jon

Stayed 1 night in Sep 2023
Response from CH on Sep 30, 2023
Thank you for choosing the Holiday Inn Express. I see that you had a great experience. We sure do appreciate you staying with us. Thank you for the great score and we hope to see you back very soon

8/10 Good

Brandon

Stayed 1 night in Aug 2023
Response from CH on Aug 19, 2023
Thank you for choosing the Holiday Inn Express. I see by the score you had a good experience while with us. We hope to see you back soon.

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 2 nights in Aug 2023
Response from CH on Aug 19, 2023
Thank you choosing the Holiday Inn Express. Tahnk you for the nice score you gave us, we hope to see you back soon

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from CH on Aug 8, 2023
Thank you for choosing the Holiday Inn Express and Suites. We do enjoy when customers give us scores like this. We sure hope you can get back here soon the have some fun.

10/10 Excellent

Rollin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from CH on Aug 8, 2023
Thank you for choosing the Holiday Inn Express and Suites. It is sure nice to see a score like that from our customers. We sure hope that we can get to see you back here very soon.

10/10 Excellent

LISA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from CH on Aug 8, 2023
Thank you for choosing the Holiday Inn Express and Suites in Mankato, Mn. We love to see the nice score like that from our customers. It sure looks like you enjoyed your stay. We sure hope to see you back soon.

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023
Response from CH on Aug 19, 2023
Thank you for choosing the Holiday Inn Express. By your score it looks like you all had a great time here. We are always happy to hear that. Hope to see you back sometime soon.

10/10 Excellent

Kathryn

Stayed 1 night in Jun 2023
Response from CH on Aug 8, 2023
Thank you for choosing the Holiday Inn Eepress for your stay while in Mankato. We appreciate the nice score you gave us and hope to see you all back very soon

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
We had a great experience! They even accomodated my two dogs!
Stayed 1 night in Jun 2023
Response from CH on Aug 8, 2023
Thank you for choosing the Holiday Inn Express and Suites. It sure looks like the whole gang had fun while staying here. Yes we are pet freindly. Well thank you for the nice score and hope to see you back soon.

8/10 Good

Sonia

Stayed 2 nights in Jun 2023
Response from CH on Aug 8, 2023
Thank you for choosing the Holiday Inn Express and Suites. Thank you for the nice score. Ihope you got to use all the amenities we had to offer. We hope to see you back soon.

10/10 Excellent

Anthony E

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast bar was amazing. What was served mirrored a restaurant. Everything that was served was kept full, warm & fresh. The pool area & gym area were very clean. Lots of fresh clean towels in both areas. All the equipment in the gym area worked perfectly.
Stayed 2 nights in Jun 2023
Response from CH on Aug 8, 2023
Thank you for choosing the Holiday Inn Express and Suites in Mankato, MN. We do appreciate the great score you gave us and so happy you all enjoyed your time here.