Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Apr 17, 2015
Pros: Front desk employee Kia was very helpful. Variety of breakfast.
Cons: Housekeeping!!!!! For what I paid, I would've been better off staying at a $40 a night dive.
Location: Close to River Hills Mall and Wow Zone for families. Grocery store across the street as well which is really convenient.
Booked with this hotel as it is one of the newer ones in Mankato. Hotel is newer, however it is not kept up well. Checked into the first room and asked to be transferred to another room after discovering hair in the bedding, bathroom and throughout the room. Fridge and microwave were both not clean and drawers were dirty as well. Once transferred, I asked for clean bedding as there was hair in the blankets, sheets and pillow cases in this room too. Hair throughout bathroom again and room. Fridge and microwave were cleaner, and drawers were even dirtier. I requested new clean bedding in addition to cleaning supplies and a vacuum so I could clean the room myself. The front desk manager fulfilled my request, but didn't seem to really check up on things. Never received a call even to see if I needed assistance, etc., which as a former hotel front desk employee, assistant to the General Manager and housekeeper, at minimum a follow up call under these circumstances would be a must. Personally, I wouldn't have let a guest check in to a room that was unsatisfactory. On a positive note, the gentleman at the front desk, Kia, was great throughout our weekend stay and very helpful. As a former employee of hospitality, he presented himself in a professional manner at all times and was just excellent! Thanks Kia for a job well done!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom schultz

Great hotel

Posted Mar 31, 2015
Great hotel but one flaw is that it was hard to close seemed like door didn't fit...n sofa bed in room was ripped
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2014
very enjoyable only complaint would be that the pancake machine didnt work both mornings we were there
5 out of 5
Recommended
for Families
by Lindafrom Waunakee, WI

Comfortable stay and fun too!

Posted Dec 23, 2014 on Hotels.com
Great hotel for little kids. 3 pools are a treat. Great breakfast. Quiet. Great shower, comfortable beds. Nice staff and a great location for shopping.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent!

Posted Nov 10, 2014 on Hotels.com
Excellent. Very helpful staff. It has a great pool area that has a small pool for toddlers.
Comment from Hotel Management
Jan 17, 2015 by Melissa, Hotel Management
We are thankful for guests like you that take the time to let us know you enjoyed our property and its amenities. It's always great to know that our staff is helpful and doing a great job. We appreciate you staying at our property, and hope you think of us next time you're in the area. All the best, Paige Sparkman Guest Services
4 out of 5
Recommended
for Families
by Elizabethfrom Waunakee, WI

Great location

Posted Nov 9, 2014 on Hotels.com
Went to visit our son who is a student at Minnesota State University-Mankato. We've stayed here before and really like the convenient location. The only attention to detail that I would recommend is to update or fix the exercise equipment. After driving for 5 hours I like to do some exercise and the equipment is pretty old. Everything else was great.
Comment from Hotel Management
Jan 17, 2015 by Melissa, Hotel Management
Thank you for taking the time to give us feedback on your stay and our hotel. We appreciate all comments, good or bad, that come from our guests, they help us to make improvements to our property. We are delighted you decided to return to our property and hope you think of us next time you’re in the Mankato area. All the best, Paige Sparkman Guest Services
4 out of 5
Recommended
for Families
by Barbarafrom Alaska

Road tripping!

Posted Nov 7, 2014 on Hotels.com
Easy to find in the dark. Friendly staff. Nice breakfast, but I am getting weary of plastic tasting eggs!
Comment from Hotel Management
Jan 24, 2015 by Melissa, Hotel Management
We appreciate you taking the time to comment on your stay at our hotel. It's nice to receive comments like yours which let us know we are upholding our brand. It's refreshing when guests who have enjoyed their stay give us feedback and ideas to improve. We hope you're next road trip includes a stay at our property. All the best, Paige Sparkman Guest Services
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Brian

This traveler left a rating score only Posted Oct 19, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Davidfrom Dakota's

Great place

Posted Oct 17, 2014 on Hotels.com
Very new, clean, and close to the Mall.
Comment from Hotel Management
Jan 3, 2015 by Melissa, Hotel Management
Thank you for taking the time to share your comments relating to your recent stay with us. We are fortunate for our property to be located in such close proximity to many notable local attractions, restaurants, and shopping options – it is great that you agree! We appreciate you choosing to stay with us and hope to see you again! Sincerely, Gerry Burke General Manager