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Reviews of Microtel Inn & Suites by Wyndham Mankato

2 out of 5
Microtel Inn & Suites by Wyndham Mankato
200 Saint Andrews Dr, Mankato, MN

Reviews

8.0

Very Good

Rating 10 - Excellent. 344 out of 956 reviews" "
Rating 8 - Good. 374 out of 956 reviews" "
Rating 6 - Okay. 133 out of 956 reviews" "
Rating 4 - Poor. 69 out of 956 reviews" "
Rating 2 - Terrible. 36 out of 956 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Staff at check in seemed sketchy and weird, there were stains in my room on the mattress and ledge pad. It also said it was a queen room and queen bed but it was a very small room and a full not a queen. So not very pleasant experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet & organized
Stayed 1 night in Mar 2024
Response from N.P. General Manager on Mar 31, 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our hotel very clean, quiet and organized. We look forward to seeing you again soon.

6/10 Okay

Shauna

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. They allow dogs but it's a $15 fee per dog per night. And a $50 deposit that you get back after you're checked out. The breakfast was ok.
Stayed 1 night in Mar 2024
Response from N.P. General Manager on Mar 13, 2024
Thank you for evaluating our property. We are glad to hear you found our property very clean. We look forward to seeing you again soon.

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nothing but a good experience!
Stayed 1 night in Mar 2024
Response from N.P. General Manager on Mar 13, 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy your experience was good. We look forward to seeing you again soon.

6/10 Okay

Dakota

Liked: Cleanliness, staff & service
It’s.. alright. You get what you pay for.
Stayed 1 night in Mar 2024
Response from N.P. General Manager on Mar 13, 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

6/10 Okay

Jeremy

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from N.P. General Manager on Mar 13, 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

8/10 Good

Cindi

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from N.P. General Manager on Mar 13, 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did some weird pending charges on our CC and added a $50.00 charge for damages. It has not been credited back to account yet.
Stayed 1 night in Feb 2024
Response from N.P. General Manager on Feb 8, 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Pending charges generally take five to seven business days to go back onto a guest's credit card depending on the guest's bank policy. We look forward to seeing you again soon.

10/10 Excellent

Michelle, Mountain Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet hotel. Close enough to the mall to drive there and yet a quiet plsce for sleeping. Staff is very friendly and accommodating. Will definitely stay again
Stayed 1 night in Jan 2024
Response from N.L. General Manager on Feb 8, 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Lester

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money.
Stayed 2 nights in Jan 2024
Response from N.P. General Manager on Feb 8, 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Lisa

Stayed 1 night in Jan 2024
Response from N.P. General Manager on Jan 21, 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hair and dirt on bedsheets, obviously hasn’t been cleaned. Didn’t dare try and examine the rest of the room. Front desk attendant asleep at 4 when I came down to have my card magnitized when it wasn’t working, as evidenced by snoring so loud you could hear it from the elevator. Extremely poor experience.
Stayed 2 nights in Jan 2024
Response from N.P. General Manager on Jan 21, 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Okay

Lois

Traveled with partner
Liked: Cleanliness
It was very noisy. We could hear ordinary conversation from the family next door. It needs better insulation between rooms.
Stayed 1 night in Dec 2023
Response from N.P. General Manager on Jan 21, 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 Terrible

greg

Disliked: Staff & service, amenities, property conditions & facilities
When I have a Do not Disturb sign on my door thats what it means. While I was gone somebody came into my room. They replaced towels. They should not even be knocking on the door let alone entering. Also refrigerators did not work, alarm clock was so bad it was unpluged.
Stayed 2 nights in Dec 2023
Response from N.P. General Manager on Jan 21, 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from N.P. General Manager on Dec 29, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Tammy

Stayed 1 night in Dec 2023
Response from N.P. General Manager on Dec 29, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

aliya

Liked: Cleanliness
Disliked: Staff & service
charged twice
Stayed 1 night in Dec 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for evaluating our property. We can only guess you are seeing a preauthorization that automatically drops off. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and exceptional staff!
Stayed 1 night in Dec 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry about the drain. We will address it. We look forward to seeing you again soon.

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to stores
Stayed 1 night in Nov 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Chad

Stayed 1 night in Sep 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts were nice and friendly. Room was small, but it was very clean and nicely priced. . The problem I had is the very strong smell of cury or uunsi (not 100% sure what it is called) when I walked in the front door. This smell is not pleasant to me and has gave me head aches. Then when I got to the room the smell was in there to but not as bad. I opened window to air out room and it did get better. If the smell was not a problem for me, I would have gave it a much better review.
Stayed 2 nights in Nov 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Claire

Liked: Cleanliness
Disliked: Staff & service
Clean for the price.
Stayed 1 night in Nov 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Kerri, Franklin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff were pleasant, but unfortunately, that was the only positive aspect of our experience at the property. The room itself was quite average and left much to be desired. We had to request additional towels as there were not enough provided for the number of people in our party. Furthermore, both the towels and sheets were discolored and stained, which was quite off-putting. The room had an unpleasant odor, and to make matters worse, the toilet was leaking, causing water to spread all over the floor. Despite notifying the staff about the issue, they took no action to resolve it, so we resorted to wrapping a towel around the base ourselves. Even when the towels were changed the next morning, they were left on the floor around the toilet, and once again, there were not enough provided. Additionally, the shower had mold accumulating in the corners, which was quite unsanitary. The state of the room was so disappointing that we didn't even bother with breakfast at the property, even though it was supposed to be offered, as we couldn't fathom eating there. Given the chance, we would have definitely sought accommodations elsewhere. As a result of this experience, we have decided to never stay at another Wyndham Microtel again.
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on Dec 20, 2023
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Marc

Traveled with group
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Toby

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walls are paper thin & can hear everything from other rooms. Killed about 10 bugs in the bathroom and a ladybug on the wall above the bed. First non-smoking room they gave us stunk like smoke so they had to move us to another room. Sheets had blood stains on them and weren't white but beige.
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Okay

Lynette

Traveled with partner
Liked: Staff & service, property conditions & facilities
😃
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We look firward to seeing you again soon.

4/10 Poor

Gretchen

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was clean. I didnt like that when we got to our room, and checked our beds the sheets appeared to be used not clean. The bathtub was dirty. The toilet paper roll was crumpled. When i reported this to front desk staff, all he said was they change sheets everyday. But he did give me new sheets that i had to put on the bed. I feel for the price of the room at $102 this is not okay.
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Julie, Watertown

Business traveler
Liked: Cleanliness, staff & service
Nice and helpful staff, fixtures and furniture a little worn. Small TVs, but a lot of channels. Good for short stay.
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After flying a red eye and arriving into MN at 5:45am, i went to check in at 4pm. All I wanted to do was take a shower. There was a big crack in the bottom of the tub which wouldve allowed the water to go all enderneath the tub. They couldnt give me another room until the next day at 3pm. I was alone but they upgraded me to a suite. I was alone and the suite waa no upgrade. When i checked out i said I should not have to pay full price for the 1st night stay. I was told since i was upgraded they considered that making us even. That was awful and i will be contesting the charges with American Express and now I dont want to pay for any of the 3 nights
Stayed 3 nights in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. No one restricted you on showering as the crack was superficial and the support base under the tub would have stopped any water seepage. We are sorry for any inconvenience. Most guests love our suite, and your upgrade to a suite at no extra cost was meant to provide you the extra comfort. We hope you will give us another opportunity to better serve you in the future.

2/10 Terrible

Zachery

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very accommodating and an emergency came up and didn’t offer any refund. Facility was dirty and staff was rude.
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property and very clean
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our property to be fantastic and clean. We look forward to seeing you again soon.

10/10 Excellent

Jerelle, Tulsa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being at this property big rooms plenty of parking staff was excellent and made you feel comfortable
Stayed 4 nights in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our staff excellent and you felt comfortable. We look forward to seeing you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

James B.

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Sheets on our bed were dirty. Staff was very nice.
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Good

Donna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Easy to find. Walkable to places to eat.
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear you found our hotel a nice place to stay. We look forward to seeing you again soon.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, grout peeling off sink
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

LaRie

Disliked: Property conditions & facilities
Bathroom sink didn’t drain.
Stayed 1 night in Oct 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry about the drain. We will address it. We look forward to seeing you again soon.

10/10 Excellent

Deane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Comfortable. Bed was a little firm. Parking lot well lit.
Stayed 1 night in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

coreen

Stayed 2 nights in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

david

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paper thin walls. Person in room next to us must have been the overnight hotel employee. From 11:00 pm until 7:00 am, he was talking and going in and out of room and the door would slam shut. Charged $15/night for pet even though not listed on any website including Microtel website. Will not be staying there again.
Stayed 2 nights in Sep 2023
Response from N,P. General Manager on Nov 1, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Devin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room smelled horrible of cigarette smoke. It’s also smelled throughout the rest of the hotel.
Stayed 1 night in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
We apologize your experience was anything less than completeky satisfying. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Terry L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electronic keys didn't work, but the staff was nice, and the keys worked once we returned to our room.
Stayed 1 night in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear your keys worked once you returned. We look forward to seeing you again soon.

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
My bedding was dirty and stained up with blood or juice. Dirt and hair was in the bedding upon pulling the blanket back. The informed the front desk and he brought me sheets for me to change it and no clean blanket.
Stayed 1 night in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
We apologize your experience was anything less than completeky satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Linda

Stayed 2 nights in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 Poor

Ranhee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wont be staying at Microtel again
The whole room smelled of mildew, the front desk person was not very helpful
Stayed 1 night in Sep 2023
Response from N.P. General Manager on Nov 1, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.