Exterior

Reviews of Fairfield Inn & Suites Mansfield Ontario

2.5 out of 5
Fairfield Inn & Suites Mansfield Ontario
1065 N Lexington Springmill Road, Mansfield, OH

Reviews

8.4

Very Good

Rating 10 - Excellent. 148 out of 322 reviews" "
Rating 8 - Good. 115 out of 322 reviews" "
Rating 6 - Okay. 29 out of 322 reviews" "
Rating 4 - Poor. 18 out of 322 reviews" "
Rating 2 - Terrible. 12 out of 322 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tanyr

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay while visiting family in the area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Victor Hugo P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super friendly, clean rooks
Stayed 4 nights in Aug 2023

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service
I booked and paid for the room one month in advance. When I arrived, they told me the hotel had been over booked so I had to find another hotel for the night, Very disappointing.
Stayed 1 night in Oct 2023

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay . However we had a flood in the bathroom and no one was avail to fix. Also no housekeeping came to clean or give us towels that we had to use with the flood. Breakfast the food was cold and there was no coffee both days. Staff was nice at front desk.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities
When I checked in, the room had an issue with the leaking "P" trap on the bathroom sink. Needless to say that first night was interesting using the sink. I reported it the following morning and the front desk person said, "I've had a service order on that for a few days, and they shouldn't have rented that room to you." I was gone for the remainder of the day and the leak was fixed. Everything was satisfactory from that point on.
Stayed 2 nights in Oct 2023

2/10 Terrible

Harry

Traveled with family
Disliked: Cleanliness
Dirty sheets
We checked into our room and everything looked nice and presentable. Once we pull the covers back on the bed there was what looked to be blood splattered all over the sheets. We called the front desk and the night manager came in to change the bedding. He was disgusted by the sheets and apologized for it. This was a first for us and hopefully a last.
Stayed 1 night in Oct 2023

8/10 Good

Chris

Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

PATRICIA

Traveled with partner
Disliked: Amenities
When I booked the reservation it was very confusing as I was actually looking for lodging in Mansfield OHIO not Mansfield ON !!!! Please consider crediting me for the Canadian booking. We live in Rochester NY and was traveling toward Louisville KY. Mansfield Ohio was our destination for late check in on Friday 10/6…. Not Ontario Canada!!!! I have a screen shot that proves the website showed the address as OHIO but the hotel is Ontario! I would be happy to send that to you -please give me an email and a person to direct this to -thank you so much, Patricia Doerr
Stayed 1 night in Oct 2023

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Fairfield Inn & Suites in Mansfield
The Fairfield Inn & Suites in Mansfield/ Ontario Ohio is a very clean, comfortable, and ecstatically pleasing. The breakfast buffet is excellent. Overall, I just thought the price at $200 was rather high for the Mansfield area. The only criticism of the room is the bathroom light is very dim.
Stayed 1 night in Sep 2023

8/10 Good

Tessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good breakfast. I did not have any lotion or hand soap in my room but it was very clean.
Stayed 1 night in Sep 2023

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, staff & service
The facility is fine. I received an email the day before checking in to ask me to pre-register. I was informed that all I had to do was stop by the front desk for my door key. I was also told that I would receive a text message when my room was ready for me. When I arrived I had to go through the same normal procedures - show ID, present credit card, etc. No text telling me that my room was ready. Once I got to my room I received a text message ten minutes later telling me my room was ready. When I went to get some ice I found out that the only ice machine in the building was on the first floor - I was on the third.
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2023

10/10 Excellent

Shilpa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. I was staying for business and therefore needed a no frills option and that’s exactly what the hotel provided
Stayed 3 nights in Jul 2023

6/10 Okay

Christine, Amherst

Liked: Cleanliness
A bottle of shower gel that was glued to the shower wall randomly fell off in the middle of the evening. Breakfast options were really small compared to most other places we've stayed. Some random truck parked in the handicap spot that my daughter needed. Don't understand how this place was rated so highly...
Stayed 1 night in Jul 2023

10/10 Excellent

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. staff was friendly even tho they were short handed,everything was clean and the breakfast was good and the coffee is excellent. Close to lots of stores and restaurants. I'll be back for sure.
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

8/10 Good

Stacie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually booked a king bed and received 2 queens instead. No mention until we opened up the door and walked in.
Stayed 2 nights in May 2023

10/10 Excellent

Tinamarie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay if you're going to OSR.
Dana at the front desk went above and beyond for us. All the staff were helpful. The beds are comfortable and the breakfast was free, what more could you ask for? Lots of great restaurants within walking distance too.
Stayed 2 nights in May 2023

8/10 Good

Daniel

Stayed 1 night in May 2023

4/10 Poor

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Heater was extremely noisy and didn’t work well.
Stayed 1 night in Apr 2023

10/10 Excellent

Jeff

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

kevin

Stayed 2 nights in Mar 2023

10/10 Excellent

Kyle

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and comfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Caleb

Stayed 1 night in Mar 2023

10/10 Excellent

Jamie

Stayed 2 nights in Mar 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Alyssa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and location
The rooms were clean, amenities were nice and the price was good! Good location and a lot of restaurants nearby. It's an easy on/off to the highway. The rooms are a little dated, but they are clean and the beds are comfortable. I used the exercise room and it has a good amount of options for being smaller. I was very pleased with my stay and will likely stay again if I am ever in the area. Highly recommend!
Stayed 2 nights in Feb 2023

8/10 Good

David, Maumee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located in the middle of many restaurants and retail businesses. The building was very clean. Free breakfast was good. The heater in my room didn't work very well, it was cold all night. Otherwise I liked this hotel very much.
Stayed 1 night in Feb 2023

6/10 Okay

Ralph

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Problem with tv not working. Someone tried to access room in middle of night with keycard
Stayed 1 night in Jan 2023

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great clean hotel , close to plenty of shopping and attractions .
Stayed 1 night in Jan 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Allen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very cold conditions with drifting snow but parking was cleared. Quick easy check in.
Stayed 1 night in Dec 2022

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean. Staff very courteous and helpful.
Stayed 1 night in Dec 2022

10/10 Excellent

Noemi

Stayed 1 night in Nov 2022

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Gene

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice people ok location, Hotel is tried and needs a refresh, musty smell from the in room AC, had to shut off, got hot, could not open window even hough it was supposed to be an operable widow, trim coming off desk, furniture quite worn, enjoyed this place a few years ago, won't go back until it has been updated.
Stayed 1 night in Oct 2022

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2022

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Sep 2022

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2022

4/10 Poor

Robert

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Frankly, the room - the entire hotel - had an odor to it.
Stayed 1 night in Sep 2022

8/10 Good

Orrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything I needed
Stayed 3 nights in Aug 2022

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
Stayed here for a quick overnight on a road trip. Check in was super easy and beds were comfy. Breakfast was basic but did the trick.
Stayed 1 night in Aug 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
This is a very nice hotel. Technical issues affected checkin but everyone worked pleasantly and hard to overcome housekeeping issues.
Stayed 1 night in Jul 2022

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect - easy to get to everywhere I needed to go. Not sure if this could be called a "dislike", but the tub did not drain well during a shower.
Stayed 2 nights in Jul 2022

6/10 Okay

Robert

Stayed 1 night in Jul 2022

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well kept and has a warm and inviting feel. From checking in to our check out it felt relaxing and inviting. Would highly recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed extra pillows. Housekeeper grab few brought them to me. I told her take her time, since she was busy working. She dropped what she was doing. She was very sweet to do that.
Stayed 2 nights in Jun 2022