Ratings based on 57 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 1, 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 22, 2023
5 out of 5
by A verified traveler

Posted May 14, 2023 on Hotels
Outstanding place to stay. Very helpful staff. Great location.
5 out of 5
by A verified traveler

Posted Sep 30, 2021 on Orbitz
A recently renovated palazzo with very tasteful decor, top-notch service (generally unusual Europe-wide), and very convenient access to both central Mantova and all driving directions.
Comment from Hotel Management
Oct 1, 2021 by Francesca for The Management, Hotel Management
Dear Mr Juan, thank you for the wonderful judgment expressed. We hope we'll see each other again. See you soon in Mantua. Best regards
1 out of 5
by A verified traveler

Posted Apr 8, 2021
The hotel was simply closed I had to book another hotel What do I need to do to get back my money?
5 out of 5
by A verified traveler

Posted Jan 2, 2020 on Hotels
This hotel is an enchanting enclave for the discriminating traveller who is looking for an experience that is extraordinary in terms of a unique take on the past. Situated in a heritage museum, it offers an opportunity to sojourn in an era of the past. Parking is not available at the palazzo but there is free parking close enough (about 300 meters away) and there is no food service but you are getting to stay in a part of the rarified living quarters of a member of the Gonzaga family and so, make your choose and select a place from the past that will remain as a special memory.
3 out of 5
by A verified traveler

Posted Nov 17, 2019
location , architecture, / not maintain properly , cleaning to be desired
2 out of 5
by A verified traveler from Trondheim

Posted Jul 11, 2019
Smelly and extreme high humidity. Wifi worked from time to time. Not properly cleaned. Not possible to arrange museum tour.
4 out of 5
by A verified traveler

Posted Jun 29, 2019
Comment from Hotel Management
Jun 29, 2019 by Francesca for The Management, Hotel Management
Dear guest, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.
4 out of 5
by A verified traveler

Nice stay in a historic building

Posted Dec 5, 2018 on Hotels
We stayed 3 nights for a business trip and I really liked our cozy apartment! It had a nice big bathroom and the washer was a big plus too. The hotel was a little tricky to find, but the staff was very helpful, nice, and accommodating. The key to our apartment was a really cool old skeleton key, so that was really cool too!
Comment from Hotel Management
Dec 19, 2018 by Francesca for The Management, Hotel Management
Dear Kristin & Brandon, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.