Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Guadalajara

Agradable hotel frente a la playa

Posted Jun 29, 2015
Pros: Me gustó el servicio del personal, con mucha cordialidad y el equipo de animación.
Cons: El renovar algunas cosas en las habitaciones, tales como televisiones o sillones.
Location: A los alrededores no salimos, hicimos uso en el mismo hotel de las motos acuaticas y la pasamos fabuloso.
Este hotel siempre me ha gustado, tengo varios años visitandolo y la comida, atención del personal y ambiente lo hacen una muy buena elección. Ciertamente hay unos detalles que pueden ser mejorados, tales como el check in que fué muy lento y que le den una renovada a ciertas cosas del hotel, aunque en general el estado de conservación de todo es muy bueno. El equipo de animación hace un gran trabajo y eso siempre hace la diferencia al hospedarse ahí.
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

great, but..

Posted Jun 23, 2015
The staff was very nice, the lobby is beautiful and the buffet is better than most. On the flip side- they acknowledged my floor request but did not accommodate, no hot water in the shower and there were bugs in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from CD guzmán

Vacaciones en la playa

Posted Jun 22, 2015
Fueron unas vacaciones excelentes, con lujo, comodidad, buen ambiente, instalaciones muy bonitas, comida japonesa e italiana muy rica, los shows me encantaron, buen ambiente en la disco, pase unas noches maravillosas.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colton, California

Nice resort

Posted May 10, 2015
Pros: We loved the FOOD, except the sushi. The on-site performances were beyond me expectations!!!
Cons: The glassware of alcoholic beverages served by the pool/beach. And the service at front desk.
Location: We didn't really leave the resort, only to buy some goodies.
My boyfriend and I stayed at this resort the week before Spring Break. It wasn't crowded at all. The overall cleaniness of the rooms and the pools onsite were excellent. The resort has its own private beach, which was great and very convinient. The only things I found that were not so pleasent were the beverages, alcoholic drinks were served in plastic cups that were re-used; which I thought was a little weird. The staff for the most part were great, except for the front desk, the younger girls need more training. On the resort, during the night, there needs to be more lighting on the walk ways, it's too dark. The sushi restuarant needs improvement, especially on their sushi sashimi, we were very unsatisfied. However, all the other resturants were excellent, especially the Bugambillias. Overall, it was a good stay, we will definitely be back during the off season.
1 out of 5
by A verified traveler from ramirez

Oríble playa con arrecifes

Posted May 4, 2015
No me gusto estuve 2 hora ya que la playa tiene arresifes muy corta y el servicio pesimi
4 out of 5
Recommended
for Everyone
by A verified traveler from Guadalajara

Posted May 2, 2015
La comida esta muy rica, los cuartos comods y limpios. Un poco caro.
5 out of 5
Recommended
for Everyone
by A verified traveler from channelview Tx

Nice place

Posted Apr 26, 2015
Nice place I will recommend to any one looking to go back with some friends next year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service !! Food!!

Posted Apr 18, 2015
Everything was great. Didn't know what to expect as this was our first resort stay.
5 out of 5
by A verified traveler

Great place to go!

Posted Apr 5, 2015
Pros: Beautiful facility, the pools were very nice and clean, private beach area.
Cons: A quicker check in and check out process (mostly check-in, that part took a little too long). More umbrella chairs at the beach (many didn't have sha
Location: We only stayed one night, so we didn't leave the resort at all.
The room we booked was a Junior Suite and yet was very spacious, clean, and the bathroom was luxurious. We loved it and want to go back some day.
3 out of 5
by A verified traveler from guadalajara

Las instlaciones del hotel en general son buenas,

Posted Mar 24, 2015
Pros: las instalaciones, albercas
Cons: los alimentos, urge
En general bien, sin embargo los alimentos en las 3 comidas en general no son buenas. El restaurant japones, los alimentos que sirven son porciones muy pequenas (poca comida)