Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise, Idaho

Very comfortable, friendly staff

Posted Jul 10, 2014
Pros: Very comfortable.
Cons: Enable the stove so people can cook or heat food if needed.
The hotel rooms are very well equipped, there were 2 bedrooms, 2 bathrooms, 3 TV sets, 3 AC controls, and plenty of room everywhere. We also had a nice view of the ocean and to one of the large pools. Our kids loved the place and were very excited. Also, the location is very convenient, close to "La audiencia" beach and many good restaurants, grocery stores a shopping mall, etc. We are very pleased with this hotel. Parking was not a problem at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2014
Hotel staff was excellent. Location was good, right on beach
2 out of 5
by A verified traveler

Posted May 23, 2014
The suite size room is large and spacious, however, the room was tired and probably not painted for a couple to a few years. The air conditioners, which have to run 24/7 this time of year, are old and ours broke down while we were there, however, they repaired it quickly. This hotel has great potential and was probably great back in the day. However, they need to spend serious money to clean it up and bring it to date. The room did not have a microwave, a hot plate or stove. The cupboards were not functional but just for looks. We did have a small coffee maker, however, they charge for each bag of coffee you use, it is not included in the price of the stay which was new to me. The staff was nice. Service was good and quick. The location is great and the beach beautiful. The food was good.
5 out of 5
Recommended
for Everyone
by karen from México

Beautiful Hotel Ocean front

Posted May 7, 2014
Beautiful hotel, ocean front. Great service, staff and facilities. Clean and confort
4 out of 5
Recommended
for Everyone
by A verified traveler

1st time in Manzanillo

Posted Apr 4, 2014
Clean room, separate 2 br with kitchen, dinette and living room. Full fridge , stocked with beer , chips, cookies , rum and more. But no microwave or stovetop. Had a false stove/ cook top and false cabinets u couldn't open!
3 out of 5
by brenda from v

Close to the beach and nice location but pricy

Posted Mar 25, 2014
They charge for every little thing. Usually coffee is complimentary but not here. Worst part is that you cannot have guests in hotel room otherwise they charge as if they are lodging. Overall hotel is worth stating but very pricy if you want everything included it gets to be a lot especially because they even charge for internet use.
5 out of 5
Recommended
for Everyone
by Britt from San Francisco

Nice hotel right by the beach

Posted Dec 1, 2013
Pros: Good staff and nicely located right by the beach
3 out of 5
Recommended
for Business Travelers
by A verified traveler

ok

Posted Jul 22, 2013 on Hotels.com
This is an average small beach side hotel. Great location if you like the beach, but it is off the main strip and the hotel has few amenities. Clean and a good price
3 out of 5
Recommended
for Couples
by Stuart from Colorado

Decent by Manzanillo standards

Posted Jul 9, 2013 on Hotels.com
This was a very nice property that is being undermined by poor maintenance. For example, the pool area needs maintenance (e.g. replacement of missing tiles in pool).
5 out of 5
Recommended
by Helen from Victoria, BC

Last minute find, great hotel.

Posted May 5, 2013 on Hotels.com
The hotel was a great find....food menu had a great variety of dishes to chose from. The decor was beautiful. The only negative was the sound of the crashing surf at night. This may be because of time of year....it was like thunder crashing. Difficult to sleep. Earplugs helped a bit.