Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
4.4 Room cleanliness
3.6 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

All Good but need improvement on Internet service

Posted Jun 2, 2014
I liked everything about the hotel except they had terrible internet service. If they improve on the internet connection, I would go back to stay with them anytime but if not, I will have to find another hotel...
4 out of 5
for Getaway With Friends
by Carol T.from Woodbridge, VA

Close to beach

Posted Apr 15, 2014 on Hotels.com
Enjoyed my stay. Room was clean and had nice furniture decor. Front desk clerk was very hospitable and spoke English. Enjoyed the complimentary breakfast buffet. Would recommend this hotel to friends.
3 out of 5
for Everyone
by Carofrom Santa Ana, CA

Nice Hotel, not a resort.

Posted Jan 15, 2014
Pros: Breakfast was definitely more than I had expected!
Cons: Attitude of front office personnel could use some improvement.
Location: We like Playa La Audiencia which is about a 5 minute ride from the hotel. You have to have a "quesadilla especial" from Restaurant La Sonrisa!
I really liked the City Express Manzanillo, not a resort but a decent place to relax! The hotel is nice and clean. The room are small. Breakfast is a plus considering the price we paid. I was disappointed because I had reserved 5 rooms (same day about 4 to 5 hrs earlier), check-in was at 3 pm, we got there around 5 pm and the front office person told us Expedia still had not sent our reservations and we had to wait at least another 30 minutes! It was 13 of us with 2 kids running around, we were tired and we could not get into our rooms. The rest of the stay was fine. Hotel does not have direct access to the beach!
4 out of 5
by Izzyfrom Marshall, MN

Posted Mar 15, 2013 on Hotels.com
Hotel room was very plain but kept very clean. The hotel was at a walking distance to many restaurants. The beach was kind of far, had to take taxi to get there but our stay there was very comfortable. I would definitely stay here again.
2 out of 5
by Rogelio

Avoid it

Posted Nov 6, 2012
Internet is non existent! had to use my cellphone to conect to the internet and they had no room service because the 2 people that work for them didnt show up for work 2 days in a row