Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
4.3 Room cleanliness
3.0 Service & staff
3.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Caro from Santa Ana, CA

Nice Hotel, not a resort.

Posted Jan 15, 2014
Pros: Breakfast was definitely more than I had expected!
Cons: Attitude of front office personnel could use some improvement.
Location: We like Playa La Audiencia which is about a 5 minute ride from the hotel. You have to have a "quesadilla especial" from Restaurant La Sonrisa!
I really liked the City Express Manzanillo, not a resort but a decent place to relax! The hotel is nice and clean. The room are small. Breakfast is a plus considering the price we paid. I was disappointed because I had reserved 5 rooms (same day about 4 to 5 hrs earlier), check-in was at 3 pm, we got there around 5 pm and the front office person told us Expedia still had not sent our reservations and we had to wait at least another 30 minutes! It was 13 of us with 2 kids running around, we were tired and we could not get into our rooms. The rest of the stay was fine. Hotel does not have direct access to the beach!
4 out of 5
Recommended
by Izzy from Marshall, MN

Posted Mar 15, 2013 on Hotels.com
Hotel room was very plain but kept very clean. The hotel was at a walking distance to many restaurants. The beach was kind of far, had to take taxi to get there but our stay there was very comfortable. I would definitely stay here again.
2 out of 5
by Rogelio

Avoid it

Posted Nov 6, 2012
Internet is non existent! had to use my cellphone to conect to the internet and they had no room service because the 2 people that work for them didnt show up for work 2 days in a row