Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
66% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel con muchos servicios

Posted Apr 13, 2015
Buena atención del personal, solo falta mantenimiento a las instalaciones y mejorar los alimentos
3 out of 5
Recommended
for Everyone
by A verified traveler

Vacaciones familiares

Posted Apr 5, 2015
Es un hotel muy viejo y lamentablemente le falta mucho mantenimiento a las habitaciones, muy rescatable la comida y la buena atención del personal, en cuanto a expedía tendría que poner bien la información ya que lo que ofrece no es lo que dan y el hotel se deslinda
4 out of 5
Recommended
for Families
by A verified travelerfrom US

Great Hotel for the price

Posted Mar 23, 2015
Pros: Lots of amenities. Spacious rooms. Cultural experience with Mexican families
Cons: Update the rooms. The buildings are pretty old and there seems to be quite a bit of deferred maintenance. Still very usable and everything worked ok
Location: There are some activities in town. We mostly stayed in the resort, which has just about every activity you could want.
This is the second visit to this resort. The first time it was called Club Maeva. The resort has not changed too much. Appears to be a little better run and some upgrades have been done. Staff was very nice, but English was a little limited. The primary reason we chose this resort was the large rooms for the price. Rooms are fairly old, but very spacious. Good for a larger family or if you want a separate room from the kids. Note: The floors are all tile and very slippery when wet. If you go into the trip understanding that this is a resort that caters to Mexican families and does not have the quality standards of the US resorts, you will not be disappointed. The resort is still nice and clean and the staff are friendly. The resort is also very spread out, so there is a lot of walking and hills/steps. This is good if you want to work off your food/drinks, but is more difficult if you are disabled or have small kids (with strollers). The food selection is not as great as other all-inclusives, but it is good and no problems with quality/sickness. In summary, the resort is a little dated and not as comprehensive as other all inclusives, but the price is significantly lower. If you value getting to a warm destination and having some space in your room at a low price, I would highly recommend Gran Festivall. If you expect a US style hotel experience and are willing to pay for it, this is not a place for you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom minnesota

Posted Mar 21, 2015
The only thing that was wrong was that no very many people could speak English so it was hard to communicate with staff
4 out of 5
Recommended
for Families
by A verified traveler

a relaxing getaway

Posted Feb 5, 2015 on Hotels
it was a nice weather at Manzanillo and also great sea. infrastructure was old as speicified in all the reviews. but food was good. we dint find time to complete all the activities though we stayed for two nights. zip line was good. pools were nice. kids pool/water slide is not maintained properly. good service. overall a great relaxing getaway. i would recommend.
2 out of 5
Recommended
for Families
by Familia Topete

Hotel va en picada y no hacen nada por rescatarlo.

Posted Jan 31, 2015 on Hotels
Horriblemente estresante. La habitación llena de humedad con grandes trozos de pintura que se desprendían. Caminos de termitas por la pared. Baño sucio con pelos y sin cortinero. Aire acondicionado hacia un ruido intolerante que no dejaba descanzar. Alimentos insípidos y de pésima calidad huevos crudos, pastas frias, pescado frio y duro aun cuando lo acababan de dejar. Hay que reconocer que el servicio que brinda la hermosa gente de Manzanillo es increiblemente amable. Gente muy amable y amigable. Es lo unico rescatable.
4 out of 5
Recommended
for Families
by Salvadorfrom GUADALAJARA

VACACIONES EN GRAN FESTIVAL

Posted Jan 14, 2015 on Hotels
Bueno en general lo pasamos bièn, ya habìa estado allì. Solo que hoy se me hizo algo deteriorado, las villas pòr fuera les falta pintura y por dentro creo que necesitan ser renovadas, se sienten humedas y las instalaciones un poco deterioradas como puertas accesorios de baño, piso tocador, etc.
3 out of 5
Recommended
for Families
by A verified traveler

Falta mantenimiento

Posted Jan 12, 2015 on Hotels
La hora de entrada es a las 4 no a las 3 como dice en la reservacion. Igual la salida es a las 12 no a la 1. Nos dieron la hab a las 4:30 pm. El servicio de recepcion no fue muy amable. La comida bien, los snimadores bien. le falta mantenimiento al hotel.
3 out of 5
by A verified travelerfrom Zacatlan

Habitaciones viejas, sucias con mal funcionamiento

Posted Dec 28, 2014
Pros: Las actividades, playa y área de recreación
Cons: Las habitaciones, el traslado interno y la atención del personal.
Location: Está muy retirado del centro, y áreas comerciales.
Viaje con mi esposa e hijos adolescentes. Las habitaciones con buen espacio pero muy viejas y en mal estado, camas y tocador de cemento, regadera rota, mal aseo en general, un día nos dejaron sin toallas y no había agua caliente. La comida de los restaurantes es buena, pero en días había que hacer mucha fila. Las áreas de recreación son buenas, hay mucho que hacer. La zona de playa está bien aunque hay que caminar mucho para llegar a ella, ya que no hay transporte entre las villas. El equipo de animación de actividades muy bueno, personal joven y muy activo. Espectáculo nocturno muy monótono.
4 out of 5
Recommended
for Couples
by Shirleyfrom Nelson, BC Canada

We'll be back!

Posted Dec 20, 2014 on Hotels
Have stayed a number of times...and always enjoy it. We love to be so close to Mirimar beach. The hotel staff are very kind and helpful