Ratings based on 65 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
by A verified traveler
Not as expectedPosted Jun 30, 2015
Pros: We like the restaurant right by the beach.
Cons: Listening to the clients
overall was not very satisfied with this hotel. Choose this hotel for the kids activities. And they were all closed the whole visit. It would have been nice if the hotel would have contact us to re book. Reservations were for two kids and adults. Also the one room up stairs the air conditioner didn't work. They also gave us the furthest room away from restaurants and pools. With the kids it was hard.Ask to which and they were rude about it and told us no.
by A verified traveler
Canchas de tenis en buenas condicionesPosted Jun 22, 2015
Pros: Las canchas de tenis
Cons: Modernizar habitaciones
Nosotros fuimos a un torneo de tenis, las canchas excelentes y cómodo estar cerca de las canchas. La comida muy mal sabor, las habitaciones muy incomodas y descuidadas, el aire acondicionado no enfriaba bien.
by A verified traveler from Colima
Las habitaciones muy viejas y falla el climaPosted Jun 15, 2015
Pros: Todo afuera de las habitaciones
Cons: Cambiar Climas, Grifos y una limpieza al piso puede mejorar la comodidad
Location: Excelente Alberca, canchas de Tenis y Toboganes
Fuera de habitaciones el hotel esta ok, el problema es cuando regresas a las habitaciones a descansar los climas ya no dan abasto y muy ruidosos por lo mismo viejo de las habitaciones.
for Everyoneby A verified traveler
Hotel con muchos serviciosPosted Apr 13, 2015
Buena atención del personal, solo falta mantenimiento a las instalaciones y mejorar los alimentos
for Everyoneby A verified traveler
Vacaciones familiaresPosted Apr 5, 2015
Es un hotel muy viejo y lamentablemente le falta mucho mantenimiento a las habitaciones, muy rescatable la comida y la buena atención del personal, en cuanto a expedía tendría que poner bien la información ya que lo que ofrece no es lo que dan y el hotel se deslinda
for Familiesby A verified traveler from US
Great Hotel for the pricePosted Mar 23, 2015
Pros: Lots of amenities. Spacious rooms. Cultural experience with Mexican families
Cons: Update the rooms. The buildings are pretty old and there seems to be quite a bit of deferred maintenance. Still very usable and everything worked ok
Location: There are some activities in town. We mostly stayed in the resort, which has just about every activity you could want.
This is the second visit to this resort. The first time it was called Club Maeva. The resort has not changed too much. Appears to be a little better run and some upgrades have been done. Staff was very nice, but English was a little limited. The primary reason we chose this resort was the large rooms for the price. Rooms are fairly old, but very spacious. Good for a larger family or if you want a separate room from the kids. Note: The floors are all tile and very slippery when wet. If you go into the trip understanding that this is a resort that caters to Mexican families and does not have the quality standards of the US resorts, you will not be disappointed. The resort is still nice and clean and the staff are friendly. The resort is also very spread out, so there is a lot of walking and hills/steps. This is good if you want to work off your food/drinks, but is more difficult if you are disabled or have small kids (with strollers). The food selection is not as great as other all-inclusives, but it is good and no problems with quality/sickness. In summary, the resort is a little dated and not as comprehensive as other all inclusives, but the price is significantly lower. If you value getting to a warm destination and having some space in your room at a low price, I would highly recommend Gran Festivall. If you expect a US style hotel experience and are willing to pay for it, this is not a place for you.
for Everyoneby A verified traveler from minnesota
Posted Mar 21, 2015
The only thing that was wrong was that no very many people could speak English so it was hard to communicate with staff
for Familiesby A verified traveler
a relaxing getawayPosted Feb 5, 2015 on Hotels
it was a nice weather at Manzanillo and also great sea. infrastructure was old as speicified in all the reviews. but food was good. we dint find time to complete all the activities though we stayed for two nights. zip line was good. pools were nice. kids pool/water slide is not maintained properly. good service. overall a great relaxing getaway. i would recommend.
for Familiesby Familia Topete
Hotel va en picada y no hacen nada por rescatarlo.Posted Jan 31, 2015 on Hotels
Horriblemente estresante. La habitación llena de humedad con grandes trozos de pintura que se desprendían. Caminos de termitas por la pared. Baño sucio con pelos y sin cortinero. Aire acondicionado hacia un ruido intolerante que no dejaba descanzar. Alimentos insípidos y de pésima calidad huevos crudos, pastas frias, pescado frio y duro aun cuando lo acababan de dejar. Hay que reconocer que el servicio que brinda la hermosa gente de Manzanillo es increiblemente amable. Gente muy amable y amigable. Es lo unico rescatable.
for Familiesby Salvador from GUADALAJARA
VACACIONES EN GRAN FESTIVALPosted Jan 14, 2015 on Hotels
Bueno en general lo pasamos bièn, ya habìa estado allì. Solo que hoy se me hizo algo deteriorado, las villas pòr fuera les falta pintura y por dentro creo que necesitan ser renovadas, se sienten humedas y las instalaciones un poco deterioradas como puertas accesorios de baño, piso tocador, etc.