Ratings based on 398 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
I enjoy the friendly staff and the rooms are nice.
3 out of 5
by A verified traveler

Staff need more training

Posted Jul 27, 2015
After booking several rooms for a variety of nights I worked with 5 different staff people and it seemed no one talked to each other or didn't write anything down. I was told one thing, but when the time came something else happened. The billing was so screwed up. One group of rooms booked through Expedia was for 5 nights, but the hotel only had it come through as one night on their system, forcing us to find alternative housing at the last minute with many hotels already sold out due to several events taking place in town. Highly disappointed as the location was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly comfy and clean

Posted Jul 20, 2015
Hotel staff was very friendly and hotel was overall nice. Confortable rooms and nicely decimorates. Bathrooms could use an update but we're very clean!
5 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Cozy . Clean. Great towels. Great bed

Posted Jul 20, 2015
Great stay. Would stay again. Would like to see breakfast added
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff Needs Help

Posted Jul 20, 2015
Cons: Staff need to talk to each other more.. or be trained better.
We booked several rooms for a few of our vendors. Dealing with the hotel staff to get the rooms paid for and our vendors checked in was a challenge. We were told one thing, but when it came time for the vendor to check in a new staff member was telling us something different.. One vendor had two rooms for 5 nights, but when he called to confirm with his confirmation number he was told it was only for one night - so he went and found lodging elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
Everything was fine. Front desk check in girl not very pleasant
Comment from Hotel Management
Jul 13, 2015 by Malissa, Hotel Management
I am very sorry to hear about your interaction with my staff. I will definitely address this to all of my staff. We are known to have a very welcoming and friendly staff. I am however happy to hear that you enjoyed yourself. I look forward to making your next stay a 5 star.
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

Perfect

Posted Jul 2, 2015
Pros: employees and the room
check-in and check-out went smoothly. The room was perfect for a two person stay, and it was nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Central Wisconsin

Pleasantly Supprised

Posted Jun 15, 2015
This was my first time staying at a LivInn hotel. I found it clean and and quiet. The hotel staff were all very friendly and professional. The parking lot was well lighted and safe. The hotel is on the east side of St. Paul adjacent to the 3M campus. If you are looking for a basic place to stay for a night I would recommend this hotel and would have no problem staying here again. The only issue for some may be the lack of a breakfast. There is a Denny's restaurant across the parking lot 100 ft away. If your business is in Minneapolis or the western suburbs it will be a relatively long drive, especially during rush hour. If you are going shopping in Maplewood this would be ideal.
3 out of 5
Recommended
for Everyone
by A verified traveler

....

Posted Jun 12, 2015
It was in the middle of everywhere we were going to but I found a bug in my room and I was super disgusted. I did like the staff because they were nice.
2 out of 5
by A verified traveler from minnesota resident

Noisy hotel, no showers during stay

Posted Jun 8, 2015
Pros: It was close to where we needed to be for a planned event the next day.
Cons: Useable showers. Utensils for eating. Lacked color, too, rooms seemed very bleak.
Location: Busy roads, much noise. Easy access to I94
The shower tub did not drain and was either extremely hot or extremely cold, no way to get it adjusted in between the two extremes! No plastic or regular silverware available either. Extended stay hotels usually have dishes and silverware, but not this place.