Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Jun 29, 2015
Great. 5 start treatment at a lower cost. Villa was great, staff was even better. Felt like we were royalty.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK and Dubai travellers

Quiet location

Posted Jun 8, 2015
Really can't fault our trip here for a few days. Check in was easy quick and they even changed our villa as it right at the end. If you want peace and quiet this is ideal. A short boat ride from Phuket Marina. Really can't fault out stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good resort, but definitely can improve

Posted Jun 2, 2015
Pros: There is actually no need to travel out of the island if you are not picky about food.
Cons: It will be best if the private pool area can be cleaned.
Location: Location is great for relaxing
Overall, the experience is quite good. Accessibility to the resort is quite a challenge, especially when it is raining and the only form of transport is water taxi. The ceiling was leaking, although not a lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
the worse thing was sea shore. sea was unclear and flu. low tight can effect transportation and swimming. hotel was very good. we have stayed in may low season..
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Paradise

Posted May 12, 2015
Pros: Peaceful and quiet with amazing views. Great place to forget about normal life and sit back and relax. The small swimming in the villa.
Cons: The room could do with a bit of work + on our way home the hotel transportation from the port did not arrive lucky we found a taxi slightly stressful.
What an amazing break for the whole family where children are embraced. A great surprise when we arrived was that our room was upgraded. The staff were amazing, warm and welcoming. Food superb and was made even better by the views across to Phuket or the band in the evening. Swimming pools perfect for the children. Perfect and how to head back next year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super resort kids friendly

Posted Apr 9, 2015
Easy to get to just short Ferry trip! Nice villa's with swimming pool, friendly for kids we can really recommend this resort!
4 out of 5
Recommended
for Getaway With Friends
by Chih-ying from Taiwan

糟糕的飯店

Posted Apr 3, 2015 on Hotels
因為我們晚上很晚才入住,我們是訂grand villa,竟然硬說我們是訂低一級的garden villa,搞了一小時多才給我們grand villa,此時已經快10點,真的是很糟糕,再加上這個飯店有接大路團,所以吃早餐很像在搶食,很糟糕!不只如此,連續住三晚,整理房間毛巾也沒換,沐浴精洗髮精超小也沒補,房間角落都是灰塵,應該不會再來住了.....另外,就像之前有住客反應的,房間除了主臥房外,其他小的很像傭人房....只有一個優點,就是私人泳池很大!
3 out of 5
Recommended
for Families
by Mikkel Løcke from CPH, DK

Supreme location, mediocre resort and service

Posted Mar 29, 2015 on Hotels
The Village markets as a five star resort, the location is definitely 5*, but the resort and the staff are not up to standard. The villas are mixed, the higher category villas are really nice, but they do also cost a lot, the lower category garden and seaview Villa are ok, but not more than that. BE careful about the location, since some of the villas have quite a long and hilly walk to the beach, restaurants etc. The staff/service; In the restaurants it seems that more than half the staff are trainees, which do not speak English or know about the offerings of the place. This correlates badly with the rather high price level of everything! At the most high-priced restaurant (THB 5k/2pax), the service is divided between no-knowledge/no-English trainees and a "manager" who speaks very good English, but is rude and assertive in a bad manner. It seems that The Village would like to be something, they are not. The prices and the self-image are 5* resort, but the service, the villas and especially the staff is not near to 5*, but rather a mediocre 3* place.
1 out of 5
by A verified traveler from Shanghai, China

terrible service

Posted Mar 3, 2015
The hotel is worn out and old, the rooms need to be cleaned better. The worst about this hotel is the service. Overall, very disappointing vacation.
4 out of 5
Recommended
for Families
by Gitte from Aalborg

ok men dyrt

Posted Mar 2, 2015 on Hotels
Stedet ligger som sagt på en ø hvilket betyder man skal sejle 25 min hver vej og det koster 50 bath. Det ligger super dejligt og med dejligt pools. Vi havde en to vær villa med egen pool. Generelt lækkert, MEN for der er en del - meget dyrt at spise på restauranterne - danske priser cirka - eks 25 kr for en sodavand hvor det koster væsentlig mindre andre steder i Thailand. Der var flere defekter i vores villa - defekt airkon. hvor vi ringede flere gange for at få den lavet, det samme med toilettet, som ikke kunne skylde ud - ringede 6 gange og de kom ikke. Vandrutchebanen i børnepoolen virkede heller ikke og det så ikke ud som om de forsøgte at lave den. Det er også forholdsvis dyrt at bo og i den betragtning skal det være i orden. Kunne godt lide at bo der, men tror jeg kunne have fundet noget lige så godt til bedre kvalitet eller billigere.